Stone Survey LTD Reviews 222

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We were recommended Steve by an industry associate & could not have been happier with his services. Steve took the time to speak to us on the same day we contacted him, he provided clear understanding... See more

Company replied

Rated 5 out of 5 stars

Steve was excellent to work with and his report was very useful. We have actually used him twice. The first flat Steve uncovered a serious damp problem that led us to look for another property. The s... See more

Company replied

Rated 5 out of 5 stars

Thorough review, delivered on time and helpful advice on next steps. Would recommend Steve to any friend seeking a survey provider.

Company replied

Rated 5 out of 5 stars

Really great quality survey Steve provided a really thorough survey report and took us through it on the phone to make sure we were clear about all the findings and his recommendations. He also s... See more

Company replied

Company details

  1. Real Estate Surveyor
  2. Chartered Surveyor
  3. Real Estate Appraiser
  4. Surveyor

Written by the company

I am a Private Practice regulated by The Royal Institution of Chartered Surveyors and we are RICS Registered Valuers and I specialise in property Valuations, Schedule of Condition, RICS HomeBuyers Reports, and Full Building Surveys. I survey Central London & Country, Period Property, Historical Buildings, Country Houses, New Build Property, Loft Extensions, Conversions and English Heritage Listed property. My approach is friendly, professional and experienced. I am a RICS Registered Valuer and my company is Regulated by RICS, I carry out many of the inspections personally. I offer a professional approach to property surveying and I discuss every case verbally and directly with you the client. I promise to stay with you, throughout the process from instruction through to completion of the purchase. This level of commitment and expertise assures that you experience the best service and support from a professional, and in turn fully understand the condition of the property that you are committing to purchase. Unlike many surveyors, I am contactable direct and I am always available on 07796363006 to offer support and advice to clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

222 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very Good Report …

Good Report It includes all i needed and more Very useful
Surveyor open to support
Thank you Steve

March 10, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you Maria....

Rated 5 out of 5 stars

Efficient and diligent work

Steve was very efficient and diligent with his work. He was done with the whole survey in less than 3 days and he did a very comprehensive review. I highly recommend his services

March 2, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you Alfonso, I am here if you need me further?

Rated 5 out of 5 stars

Happy to recommend

Friendly, can-do attitude, efficient. Good survey report and a sensible and pragmatic discussion of the issues over the phone that was very helpful.

I had recommended Steve to a relation in the past (based on recommendation from someone in the property sector) but this is the first time he has done a survey for me. Delighted and would use again.

February 28, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you John. Hope all goes well.

Rated 4 out of 5 stars

Quick and detailed service

I engaged Steve to conduct a full building survey on a flat I am in the process of buying. While his services are on the pricier side compared to other providers, I found Steve to be very responsive and he organised the survey very quickly and directly with the agent. I received the detailed survey report very quickly, which flagged some issues that I am now using to try to negotiate on the purchase price, and Steve was available for follow up queries I had. I would recommend Steve to other prospective home buyers.

February 1, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you Emma

Rated 2 out of 5 stars

I wasn't particularly happy with the service

I wasn't particularly happy with the service, unfortunately. I used Stone Survey to purchase a RICS Level 2 HomeBuyers Survey for a 1 bedroom flat in London - my first survey for first time buyer. First of all, I think it would have been fair to be advised to purchase the Level 1: I paid almost £850 (including VAT). My friend, who purchased a property similar to mine, in South Wimbledon, was advised by his surveyor that a level 2 is not necessary for a flat. He paid half of what I paid for his. Secondly, the report was filled in with a lot of information. Some of it I found irrelevant, some of it, I found a bit confusing as I didn't know what would be the actions from my side. I contacted Mr Stone for additional information but I found the post survey support rather poor and superficial.
The report reference is: cr4 3rr, performed on 03/03/2022.

March 3, 2022
Unprompted review
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Reply from Stone Survey LTD

Hi Dan, Thank you for your review. I do not know who you are or what property this is for? I would like to discuss this with you. I cannot find your name within my client database. Can you please contact me direct on 07796363006 so that I can discuss this with you?

Can you call or text me so we can discuss?

Hi Dan I have now found your survey. I am surprised as the last correspondence was when you called me and you said you had a bad signal and you then emailed me on 11.03.2022 with around 7 questions that I promptly replied to and you acknowledged by saying thank you for the prompt reply. It would be good to have a chat if you want to return my call? Steve

Rated 5 out of 5 stars

Well documented survey with detailed verbal explanations

Steve was very easy to communicate with and produced a detailed report of the survey very quickly. It was reassuring to discuss his findings at length and he showed a sincere interest in following-up progress during renegotiations of the property price. Thoroughly recommended.

January 25, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you for the detailed review....

Rated 5 out of 5 stars

I received a very professional service…

I received a very professional service from Steve with a clear survey, attention to detail and clarity for the way to proceed. I would have no hesitation in using his services in the future and look forward to doing so. He arrived on time, took excellent care and encouraged me to ask further questions. A pleasure to deal with. Thank you. S Kelly

January 20, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you for the positive review.

Rated 5 out of 5 stars

House purchase survey

The surveys that were completed were very comprehensive and enabled a constructive decision being made
They were provided on time would definitely use Stone surveys in the future

January 3, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you...

Rated 5 out of 5 stars

Valuation

Very happy with the service provided, quick turnaround and clear report. Will certainly use again.

January 9, 2023
Unprompted review
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Reply from Stone Survey LTD

Thank you Miles. I appreciate the feedback.

Rated 5 out of 5 stars

Full condition survey completed…

I had a full condition survey completed by Steve. The process was quick and I received his survey report the next day that was very clear in his findings. He was thorough, respectful, impartial, informative and clearly expert in his field. I feel it to have been educational that has enabled me to act confidently on his findings and research further. He identified hazardous areas, some I was unaware of that had never been identified before, in the 14 years I have lived at the property, such as suspected asbestos. I have since had a separate asbestos survey completed by another company that showed Steve was correct with his suspicion, so have been able to forward his survey to the appropriate persons, with the supported evidence to act on this, and the other hazards he identified, with feelings it will have to be taken seriously.
I thank him for his expertise that has helped a great deal with deciding the best way forwards for me and I will definitely request his services again in future.

November 22, 2022
Unprompted review
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Reply from Stone Survey LTD

Thank you for the detailed review, its greatly appreciated. I wish you well for the future. Steve

Rated 5 out of 5 stars

Great experience

I received my survey within three days and I am absolutely happy with how thoroughly Steve conducted the report. It was easy to understand. After I received the survey, Steve took the time to call me to explain and answered questions in great depth. Overall I'm super happy with his service and would always recommend him.

November 17, 2022
Unprompted review
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Reply from Stone Survey LTD

Thank you Katharina, I appreciate your kind feedback.

Rated 5 out of 5 stars

Rics valuation for probate

I needed a Rics valuation for a probate situation and Steve @ Stone Survey was excellent. The service was professional and prompt and in addition it was great to deal with someone who was helpful and understanding.

December 1, 2022
Unprompted review
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Reply from Stone Survey LTD

Thank you Liz, I hope all goes well....

Rated 5 out of 5 stars

Great experience

Great experience, would recommend

November 28, 2022
Unprompted review
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Reply from Stone Survey LTD

Many thanks Jacob

Rated 5 out of 5 stars

Exceptional service!

I contacted Steve directly and left a message, within a few minutes he returned my call and arranged to do the survey within 48 hours.. Incredible! Post the survey Steve sent me a full report and then called to talk me through the details and spent a lengthy amount of time on the call. Great service is in short supply in this day and age, but genuinely Steve and Stone Survey's were absolutely a pleasure to deal with and professional throughout the process. Many thanks Steve. A great experience.

November 25, 2022
Unprompted review
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Reply from Stone Survey LTD

Hi Sam thank you so much for an excellent review. I am pleased that I was able to help you and I look forward to keeping in touch with you in the future. Thanks Steve

Rated 5 out of 5 stars

Thorough and a quick turnaround

Steve provided us with a very thorough survey that helped inform an upcoming house purchase. Due to time constraints on our side he moved things around to get the survey complete and report written up rapidly which helped us hugely. Will definitely use again on my next house purchase.

November 14, 2022
Unprompted review
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Reply from Stone Survey LTD

Thank you Tom.

Rated 5 out of 5 stars

Full Structural Survey

Steve Stone did such a thorough survey and report on my property I was about to purchase and put my mind completely at ease. Steve was very helpful and efficient. I would recommend this company without hesitation.

November 1, 2022
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Reply from Stone Survey LTD

Thank you Janice. i am glad to have been of help to you.

Rated 5 out of 5 stars

Great customer service

Steve is a well organised professional who gave up lots of his time to talk us through his findings. He is very trustworthy and helped us make sensible decisions. Was recommended by a friend and would definitely use again!

August 22, 2022

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