Stone Survey LTD Reviews 222

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We were recommended Steve by an industry associate & could not have been happier with his services. Steve took the time to speak to us on the same day we contacted him, he provided clear understanding... See more

Company replied

Rated 5 out of 5 stars

Steve was excellent to work with and his report was very useful. We have actually used him twice. The first flat Steve uncovered a serious damp problem that led us to look for another property. The s... See more

Company replied

Rated 5 out of 5 stars

Thorough review, delivered on time and helpful advice on next steps. Would recommend Steve to any friend seeking a survey provider.

Company replied

Rated 5 out of 5 stars

Really great quality survey Steve provided a really thorough survey report and took us through it on the phone to make sure we were clear about all the findings and his recommendations. He also s... See more

Company replied

Company details

  1. Real Estate Surveyor
  2. Chartered Surveyor
  3. Real Estate Appraiser
  4. Surveyor

Written by the company

I am a Private Practice regulated by The Royal Institution of Chartered Surveyors and we are RICS Registered Valuers and I specialise in property Valuations, Schedule of Condition, RICS HomeBuyers Reports, and Full Building Surveys. I survey Central London & Country, Period Property, Historical Buildings, Country Houses, New Build Property, Loft Extensions, Conversions and English Heritage Listed property. My approach is friendly, professional and experienced. I am a RICS Registered Valuer and my company is Regulated by RICS, I carry out many of the inspections personally. I offer a professional approach to property surveying and I discuss every case verbally and directly with you the client. I promise to stay with you, throughout the process from instruction through to completion of the purchase. This level of commitment and expertise assures that you experience the best service and support from a professional, and in turn fully understand the condition of the property that you are committing to purchase. Unlike many surveyors, I am contactable direct and I am always available on 07796363006 to offer support and advice to clients.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

222 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Steve has been absolutely fantastic

Steve has been absolutely fantastic. We needed him to complete a survey very quickly. He took time in going through every point and has been so conscientious in keeping in contact to see how things progressed. I can’t recommend him highly enough.

August 12, 2021
Unprompted review
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Reply from Stone Survey LTD

Thank you Kim for the fantastic review and I am so happy that its all progressing well for you. Please do keep in touch.

Rated 5 out of 5 stars

I couldn't rate Steve highly enough…

I couldn't rate Steve highly enough after completing a recent survey for us! Not only did Steve accommodate our tight time frame he also delivered a clear and extremely thorough report in two days with recommendations that we have followed up with immediately. The aftercare from Steve has also been great, he went through the report with us, answered any questions and has been on hand to answer any questions that have come up later.
Finally, Steve is polite, friendly, professional, helpful and very knowledgeable. We will certainly recommend and we will definitely use Steve in the future! Thanks for all your help Steve!!

July 14, 2021
Unprompted review
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Reply from Stone Survey LTD

Robyn, thank you for such a glowing feedback. I am really very grateful for your kind words and have enjoyed working with you and wish you both all the best for the future. Don't forget that I am here if you need any additional help from me or have any further queries. Steve

Rated 2 out of 5 stars

Disappointed

Overall disappointed with my experiences with Steve.

Quality of my report was lacking any real substance and missed key things within the house. Also he noted items as an issue that clearly weren't. It felt as if he was simply ticking boxes without offering any real information

Another family member moved at the same time and the quality of the report (of the same criteria) was in every way better and more detailed than the one that I received from Steve

I couldn't recommend using this company as I feel there are better out there who offer better value for money and more pertinent detail

July 6, 2021
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Reply from Stone Survey LTD

Hi Sophie, I am very interested to discuss this with you. Can you please call me to discuss direct on 07796363006? Thank you Steve Stone

Rated 5 out of 5 stars

Steve has done 2 surveys for us and…

Steve has done 2 surveys for us and both times we had a great experience. Steve is very responsive and keep us updated throughout the process of arranging the survey and sending through the report, and he also had calls with us to run through the report, which was really helpful. We would definitely recommend!

July 3, 2021
Rated 5 out of 5 stars

Just In Time

Our original surveyor was unable to do a home buyer report after we had made arrangements so I had to frantically look for another one. I sourced Stone Survey on the internet, probably Google, and after a very brief chat at the office and giving details of what I was after everything was arranged without fuss. The survey was done on a Monday and the report was with us by Thursday of the same week.

The report was most informative and naturally had an impact on our decision making. Stone Survey's turnaround was very quick and the outcome at such short notice made the report all the worthwhile.

July 1, 2021
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Reply from Stone Survey LTD

Thank you for the great review. Best wishes, Steve Stone

Rated 5 out of 5 stars

Excellent In every way!

Thank you so much for everything you did to help me in that horrible situation,  all your time, kindness, professionalism, understanding, help and support. I was extremely lucky to have contacted your company and I will always be thankful to you, I wish you and your family all the best.. you are a wonderful person.

June 29, 2021
Unprompted review
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Reply from Stone Survey LTD

Thank you Fredrika, I am so pleased I could help you. Steve

Rated 5 out of 5 stars

My best recommendations!

I am so glad I used Stone Survey to check the property - and as a first time buyer it was a huge help to get him to inspect the property which I was interested in buying. Significant serious issues were discovered after a full building survey, and the cost and expenses would be huge. A thoroughly report with details of what needed doing helped me to make a decision about the property. Thank you so much for your advice, help and professional service. My best recommendations!

June 28, 2021
Unprompted review
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Reply from Stone Survey LTD

So glad I was able to help you. Please do keep in touch. Thanks for the great review. Steve

Rated 5 out of 5 stars

Professionalism and Honesty - a Powerful Combination!

I would highly recommend Stone Survey Ltd. They are swift with responses; you receive feedback and the final report within 24 hours and they definitely saved me thousands of pounds in the long run. Their professionalism and honesty is without question even if it’s not exactly what you would like to hear. Thank you to Steve Stone - keep up
the valuable work!

June 28, 2021
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Reply from Stone Survey LTD

Thank you Jenny. It was great to meet you at last. I look forward to working with you again soon. Steve

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service, survey (full) and final report that I received from Steve, with respect my current purchase of a Tudor aged flat that needed careful attention and knowledge due to the obvious age of the building. I found the report to be thorough, concise and enlightening really, in a number of areas.
Steve was able to expedite his availability due to my time constraints which was greatly appreciated. And to be able to have Steve available to talk over all aspects of the report was exactly what I needed.
Recommended to homeowner/investor alike

June 20, 2021
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Reply from Stone Survey LTD

Thank you Paul.
Best of luck in the future. Steve

Rated 5 out of 5 stars

He is amazing

He is amazing! And such a warm soul also, would highly recommend!

June 19, 2021
Unprompted review
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Reply from Stone Survey LTD

You are very kind. I wish you both well and good luck with everything.

Rated 5 out of 5 stars

Excellent Service

Steve was incredibly efficient in arranging the survey and providing us with the report. The survey covered all areas in detail, but at the same time was very comprehensive and easy to understand. I was able to arrange time to speak to Steve on the phone after he'd sent across the survey to clarify any queries I had.

Steve was recommended by a friend and after receiving such great service I will definitely be recommending him to others in the future.

May 14, 2021
Unprompted review
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Reply from Stone Survey LTD

Thank you Elizabeth. You are very kind.

Rated 5 out of 5 stars

Excellent surveyor

Excellent surveyor, great communications and very detailed report. Happy to take the time to have a call to go through any questions we had after receiving the report which was extremely helpful! A friend recommended Steve to us, and we have now recommended him to another friend as such great service.

April 23, 2021
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Reply from Stone Survey LTD

Thank you Emily. I hope it all goes well for you both at the property. Best Wishes Steve

Rated 5 out of 5 stars

Steve was very patient and helpful to…

Steve was very patient and helpful to two first-time buyers. Honest, efficient, and spent time talking us through what the survey actually meant. He also replied to our initial enquiry on a Saturday and did the survey a week after that, really quickly, as well as offering to discuss some follow up investigations we were having done with us. Would wholly recommend.

April 13, 2021
Unprompted review
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Reply from Stone Survey LTD

Thank you for the great feedback.
Hope all works out well for you.
I’m here if you need me.
Steve

Rated 5 out of 5 stars

Incredibly efficient and outstanding…

Incredibly efficient and outstanding communication from beginning to end. Steve was very clear in explaining the complexities of the survey process and the results themselves. Steve offers an extremely professional service that I could not recommend more highly.

April 6, 2021
Unprompted review
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Reply from Stone Survey LTD

Many thanks Jimbo.

Rated 5 out of 5 stars

Just Excellent!

We recently appointed Steve to carry out a survey on a house ahead of our next family house move. We used him 8 years ago when purchasing our family home then and I was so glad he was still available. He is extremely responsive, thorough and just so helpful throughout the process.
I rarely leave feedback but in this case Steve and Stone Survey LTD really do deserve it. Many thanks

April 6, 2021
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Reply from Stone Survey LTD

Its really great that after all this time you remembered me!!! Best of luck for you all. Steve

Rated 5 out of 5 stars

Commercial Condition Survey

Commercial condition survey. If your looking for a quick and efficient service you will find it here with Stone Survey LTD. I have used for two house purchase surveys and the latest on a commercial unit. On all occasions I have had a positive experience and an excellent service.

April 1, 2021
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Reply from Stone Survey LTD

Thank you J Babb for the positive feedback. Its appreciated .
Steve

Rated 5 out of 5 stars

Highly recommend

Steve conducts a very thorough and he is very responsive. Explains the issues you could encounter and answers any questions. Saved me from making a big mistake on a purchase. Highly Recommend him.

March 26, 2021
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Reply from Stone Survey LTD

Thats great. Thanks for the feedback. Steve

Rated 5 out of 5 stars

My go to surveyor

I have used Steve for four surveys over about 6 years. Have always found him responsive, helpful and efficient. I would recommend and will continue to use him.

March 14, 2021
Unprompted review
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Reply from Stone Survey LTD

Thank you Penny. Keep in touch. Steve

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