Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the s... See more
Company replied
Very helpful people and great prices. It’s hard to find a company that still runs a customer service driven business and I appreciate it!
Very nice person do deal with,prompt responses and all questions answered in a timely manner
Company replied
Company details
Information provided by various external sources
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Written by the company
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Contact info
Dorr Avenue 2723, 22031, Fairfax, Virginia, United States
- (703) 337-1496
4.0
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Matt was a great help in getting my…
Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which made a huge difference in the whole process.
The Fairfax showroom is stunning as well!
Positive experience all around.
May 19, 2026
Unprompted review
Reply from Stone Tile Depot - Fairfax
Hello Elaine,
Thank you for your business, looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Great customer service and communication
Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the sample I ordered ahead of time. Shipping was quick and everyone at the pick up location was very helpful. Great customer service!
May 13, 2026
Unprompted review
Reply from Stone Tile Depot - Fairfax
Hello Jennifer,
We truly appreciate your business. It is our pleasure to work with you.
Best Regards,
JJ
Stone Tile Depot
Very nice person do deal with,prompt…
Very nice person do deal with,prompt responses and all questions answered in a timely manner
February 19, 2026
Unprompted review
Reply from Stone Tile Depot - Fairfax
Hello Linda,
Thank you and looking forward to working with you in the near future...
Best Regards,
JJ
Stone Tile Depot
Very helpful people and great prices
Very helpful people and great prices. It’s hard to find a company that still runs a customer service driven business and I appreciate it!
August 4, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.