I Disliked the fact that I didn't get what I ordered! The package I opened contained completely wrong pearls and I don't know who I should address my complaint to. Can anyone help me to send them ba... See more
Company replied
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I Disliked the fact that I didn't get what I ordered! The package I opened contained completely wrong pearls and I don't know who I should address my complaint to. Can anyone help me to send them ba... See more
Company replied
I got the Olympian Set from Stoney Bracelets, and I am super happy with it! Delivery was fast, and the bracelet fits perfectly. It is stylish, classy, and has such a cool vibe. I had a concern after... See more
What a great service! I like the personal touch, such as a delivery in a nice little bag! Website is very easy to enter and ordering your favorite bracelet or set as well. Please continue! Kind regard... See more
Wow!!! After receiving the bracelets i was amazed. Very good quality, nice and cool look and fast delivery. I never liked wearing things around my wrist untill i visit Ibiza a couple of years ago. T... See more
[Update september 2024] Let op: dit Trustpilot-profiel wordt door ons niet actief gebruikt. Wij verzamelen en beheren onze reviews via Judge.me, waar meer dan 2.000 geverifieerde klanten ons beoordelen met een gemiddelde score van 4,8/5 sterren. De reviews op dit profiel zijn uitsluitend organisch geplaatst en geven daardoor geen representatief beeld van onze klanttevredenheid. Bekijk onze actuele en geverifieerde reviews op: 👉 https://stoneybracelets.nl/pages/reviews
Dorpsstraat 29, 5241EA, Rosmalen, Netherlands
Replied to 92% of negative reviews
Typically replies within 24 hours
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I Disliked the fact that I didn't get what I ordered! The package I opened contained completely wrong pearls and I don't know who I should address my complaint to. Can anyone help me to send them back and hopefully get what I really ordered? I was thinking about a neck lace too, but I'm not so sure anymore now...

Reply from Stoney Bracelets
I ordered several bracelets, and they look nice. However, recently one spontaneously broke on vacation, without touching it. I emailed with Stoney bracelets, and the explanation was that they are designed to wear daily (which I can’t because of work). They could repair it for 7,50 if I still had all the beads. Since I was in the jungle, I don’t have all the beads anymore. I asked if I didn’t have any warranty anymore, since it’s only 1.5 year, but no, they could only offer a 20% discount for a new one. Apparently they expect their bracelets only last for 6 months, as after that you have to pay for repairs. So it looks nice, but low quality compared to the price.

Reply from Stoney Bracelets
I got the Olympian Set from Stoney Bracelets, and I am super happy with it! Delivery was fast, and the bracelet fits perfectly. It is stylish, classy, and has such a cool vibe.
I had a concern after I received the product, and the owner himself got back to me within a few hours—and the concern was resolved.
Highly recommend Stoney Bracelets! Beautiful product, great quality, amazing service, and totally worth the money. I will definitely be buying more!
Bought bracelets with this company as a anniversary present for my husband. Received them really quickly but unfortunately they where to small. I sent them back and received a replacement. Very nice bracelets but the square blocks with the company logo have very sharp edges and hurt my husbands skin. I e-mailed the owner and asked for a solution, but there was none. So I wanted to return the bracelets just a few days after I received the replacements. The owner responded and said I can´t return them because it´s after the returning policy period of twee weeks. I received the first bracelets almost three weeks ago, but the replacements just a few days ago. So I don´t understand this conclusion. Furthermore, I find it not so customer friendly to uphold this rule if I made it known immediately that the sharp edges of the bracelets hurt his skin. So I now have bracelets that my husband won´t wear. The owner also told me that I had enough time to return them within the first twee weeks. I don´t understand this reasoning. It took some time to receive the bracelets, return them, receive the replacements and e-mail back and forth. I acted really quickly and in my opinion the replacements where a new purchase so I was well within the returning policy.
The bracelets are better than I expected and they look absolutely great.
I really love their bracelets (I've bought 5 so far for my husband). One of them, that we bought 8 months ago, just broke, so that was sad. We didn't see it coming either, it wasn't stretched out at all. However, their repair service looks cheap and good, so we will be trying that soon.
Late delivery : Unfortunately i didn't receive my order on time. Although "next day delivery" is promised on the webpage, that wasn't the case. Products are really good and beautiful though : )

Reply from Stoney Bracelets
Website is easy to handle. Nice products. Very quick delivery. In one word: Top !!
The bracelets I ordered were delivered within two days and were exactly as I imagined/hoped they would be. I have 6 of them in total and am very happy with all of them.
Great quality great price.
Very fast delivery.
No plastic but nice coloured stones.
Good information about the Stones, nice combi’s, simply to order. Simply to recieve in your post box. Very Nice to wear feels right.
Snell levering en what you see is what you get.
And what you get is what you have seen!!
I know that’s a natural product but the pictures are simply misleading; the colors and the brightness of the stones presented on your website do not correspond at all with the real product. I am really very disappointed! I will not buy from this site anymore!

Reply from Stoney Bracelets
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