Good product. good battery and quite well thought out. But do NOT!! buy the cover made of WOOLLY material. It sheds abnormal amounts of these "hairs". It cannot be cleaned. The material is not suitabl... See more
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See what reviewers are saying
I was Bought a homely (looks like a hot water bottle) for a gift and thought that my normal phone charger would charge the bottle. But it’s not made clear on purchase that it does need a 30watt cha... See more
Company replied
My big hug has been a really useful way of keeping heating costs down and keeping me warm. It’s a really well-made product. and the teddy fabric is holding up well. If I had one piece of feedback, it... See more
Company replied
Finally a heating product that works. I've bought microwave products that are no better than a wheat bag. Hot water bottles aren't particularly safe and you're meant to replace them somewhat regul... See more
Company replied
Company details
About Stoov
Written by the company
About us
Shop our collections:
Benefits
Cordless up to 14 hours
Energy saving
Warmth up to 58°
30 day return policy
Contact info
Head Office – No Visiting Address, Arthur van Schendelstraat 500, 3511MH Utrecht, Netherlands
- +31 30 808 03 36
- customercare@stoov.com
- stoov.com
Warmth your way
4.3
Excellent
17K reviews
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Reply from Stoov
Thanks for sharing your experience! Enjoy every moment with your Stoov. Warm regards, Stev | Stoov
Great service
I ordered a cushion from Stoov. Unfortunately it had a fault. I contacted them and they were superb in dealing with this issue.
January 12, 2026
Reply from Stoov
Thank you so much for sharing your experience. We're delighted we could resolve things quickly for you and hope you enjoy every moment with your Stoov. Warm regards, Stev | Stoov
well designed product
Speedy delivery of well designed product. Much appreciated Christmas present.
January 12, 2026
Reply from Stoov
We're so glad your Stoov arrived quickly and made a special gift! Wishing you lots of cosy moments ahead.
Warm regards,
Stev | Stoov
What a great product
What a great product. I bought this for my wife and she loves it! Great quality and style. Great idea. Great execution.
January 12, 2026
Reply from Stoov
Thank you so much for sharing your experience! It’s wonderful to hear your wife is enjoying your Stoov and that you appreciate the quality and design. We love bringing comfort and warmth to your home. Wishing you both many cosy moments ahead.
Warm regards,
Stev | Stoov
Reply from Stoov
So glad your Stoov was a hit! Wishing you both lots of cosy moments. Warm regards, Stev | Stoov
Bought the Big Hug³ but did not like it
Bought the Big Hug³.
So frustrating to use... the included cable is rather short. The plug is an USB-C so you gotta be careful not to walk through it as it pulls everything with it. And the most annoying part of it all: there's no band or anything holding the top part but the weight of the battery itself. This stupid blanket keeps falling on to me over and over and over and over again. Would it have been so hard to put a vertical band too? As humans we naturally shift a lot while in the chair.
December 30, 2025
Unprompted review
Reply from Stoov
thank you for your feedback, we greatly appreciate this! As we are currently updating all our products, I will forward this not to the design department so this matter can be resolved for in the future.
Warm Regards,
Jasper | Stoov
great gift for my husband
January 11, 2026
Reply from Stoov
Delighted to hear your Stoov brought joy! Thanks for sharing.
Warm regards,
Stev | Stoov
Great product
I have bought a couple of items from Stoov as gifts over the last year. They've always arrived on time and are always very well packaged... although the delivered packaging makes it fairly obvious as to whats inside so not great if you're buying as a gift for someone you live with - gotta make sure you get to the door first! The product performs exactly as you'd expect. Can't fault Stoov, their product, their website or the way they get their stuff to you. Will definitely buy from them again.
January 5, 2026
Reply from Stoov
Thank you so much for choosing Stoov for your gifts and for coming back to us! We're delighted to hear your Stoov has brought joy and that everything arrived smoothly. We appreciate your feedback about the packaging and will keep it in mind for future improvements. It's wonderful to know your Stoov is living up to expectations. Looking forward to welcoming you again soon!
Warm regards,
Stev | Stoov
Doesn't get very warm
Ordered the Homey, it doesn't get very warm like a traditional hot water bottle. Also it then didn't last very long either. Battery kept falling out the top when using it in a bed. Overall disappointing for the money. I returned it for a refund, but you have to pay shipping.
January 10, 2026
Unprompted review
Reply from Stoov
thank you for your feedback.
This is sorry to hear. Luckily we have loads of different products that might full fill the heat warmt expectation. Feel free to contact the customer happiness team to see if any of these products sound sufficient. customercare.uk@stoov.com
Warm Regards,
jasper | Stoov
So in all I bought 3 of the chair…
So in all I bought 3 of the chair blankets, one for my partner, my Mother and for me. Love the feel of the material and the heat settings are very easy to change. Also like the system of charging the battery while still using the blanket with heat. Very neat
December 26, 2025
Reply from Stoov
Thank you so much for sharing your experience and for choosing Stoov for your loved ones as well! We're delighted to hear you're enjoying the comfort and flexibility of your Stoov. Wishing you all many cosy moments ahead.
Warm regards,
Stev | Stoov
Overpriced
Sent without battery, did send a new one, good product though, massively overpriced for what it is however. Only heats one side as well!
January 9, 2026
Reply from Stoov
thank you for the feedback!
We I would like to suggest the homey for you additionally. This product contains heat elements on both ends!
Warm Regards,
Jasper | Stoov
Great product overall.....
Great product overall.....
Delivery was very swift, well packaged and good instructions generally. Bought with the teddy cover to make it soft and cuddly.
Lovely product that keeps you warm and cosy during the wintertime. Lasts a long time during the night.
Slightly more than I wanted to spend but if it lasts for several years - money then well spent......
January 9, 2026
Reply from Stoov
Thank you so much for sharing your experience! We're delighted to hear that your Stoov is keeping you warm and cosy through the winter nights. It's wonderful to know the delivery and setup went smoothly, and we hope your Stoov brings you comfort for many seasons to come. If you ever need anything, we're here for you.
Warm regards,
Stev | Stoov
Very affective but a tad expensive
January 9, 2026
Reply from Stoov
Thanks for sharing your thoughts! We’re glad your Stoov is making a difference. Enjoy the warmth!
Warm regards,
Stev | Stoov
Poor substitute for a hot water bottle. Service and experience was great but…
Service and experience was great but item just doesn’t get hot and couldn’t replace a normal hot water bottle. Really disappointed.
January 9, 2026
Reply from Stoov
thank you for the feedback!
We are sorry to hear that the Homey does not exceed the expectations. Please contact the customer happiness team. They have loads of tips for optimal warmth usage. customercare.uk@stoov.com
Warm Regards,
Jasper | Stoov
I love my Stoov cushion but am finding…
I love my Stoov cushion but am finding the big hug just too heavy- the battery pack makes it pull one way off one shoulder so feels unbalanced. It is lovely and warm though.
January 8, 2026
Reply from Stoov
Thank you for sharing your experience. It is great to hear that you enjoy the warmth, and thank you for the feedback.
As a small tip, you may find it more comfortable to use the cord at the back of the Big Hug to secure it to a chair. This can help keep it in place and improve the balance while using it. Hope this helps improve your experience!
Warm regards,
Myrthe | Stoov
Excellent concept and works well but improved explanation of the Stoov’s set up would be better still
It works well, clever electronics for a clever concept but improved instructions and updated videos would be good. Once a buyer is used to the foibles it’s excellent but customers need to be better prepared for the learning curve.
January 7, 2026
Reply from Stoov
Thank you for sharing your experience and for your thoughtful feedback. We're delighted to hear you're enjoying your Stoov and appreciate your suggestions about making setup even clearer. Your input helps us improve, and we hope your Stoov continues to bring you comfort.
Warm regards,
Stev | Stoov
Reply from Stoov
Absolutely delighted to hear your Mum is so happy! Wishing you both lots of cosy moments with your Stoov. Warm regards, Stev | Stoov
Great products with great service
Great products with great service! Excellent communication, helpful staff.
January 7, 2026
Reply from Stoov
Thank you so much for sharing your experience! We're delighted you felt supported by our team and that everything went smoothly. Wishing you lots of cosy moments with your Stoov.
Warm regards,
Stev | Stoov
Love them and glad I purchased
Love love love these products - kept me lovely and warm.
December 8, 2025
Reply from Stoov
Absolutely thrilled to hear you’re enjoying your Stoov and staying cosy! Thanks for sharing your warmth with us.
Warm regards, Stev | Stoov
Bought the hotwater bottle version for…
Bought the hotwater bottle version for my mum, for Christmas to replace her hotwater bottle. Have to send it back because it is faulty.
January 6, 2026
Reply from Stoov
Thank you for your feedback, we greatly appreciate this! Also, this is not ment to happen. I would like to recommend u to contact the customer happiness team. They will sort this accordingly for you. customercare.uk@stoov.com
Warm Regards,
Jasper | Stoov
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