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Rated 1 out of 5 stars

Sent my phone to Stopoint, delivered March 16 (tracking confirmed). Provided payoff receipt as requested. It has now been over 2 weeks with no payment and no response from support. I’ve attempt... See more

Rated 5 out of 5 stars

I've used Stopoint two times now, and each transaction was straight forward and accurate. They make shipping easy. If you're honest in your assessment of the condition they are very fair and honor the... See more

Rated 1 out of 5 stars

Worst decision I ever made in regards to selling my phone was using Stoppoint. It took over two months to receive my payment - yet once receipt of my phone was confirmed they immediately reduced the p... See more

Rated 5 out of 5 stars

I sent in my iPhone 5s and received full payment. Payment did take longer than 24hours but the inspection of the phone was over Easter weekend so it may explain the delay. Shipping was very ea... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value. When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce. For an immediate offer, visit us at stopoint.com


Contact info

2.9

Average

TrustScore 3 out of 5

582 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great

Really easy to use, glad to get some money for my broken watch.

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

I sent five iPhones to Stopoint

I sent five iPhones to Stopoint. They sent me a label and I sent the phones in as soon as they receive them they sent me an email and within a couple of days I receive my check and the price was very fair I highly recommend them.

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

I sold two iPhone 4 s through them

I sold two iPhone 4 s through them. They paid for the shipping and cut the check once the received the product and checked it out. In my case there was a delay in the mail system, and when i told them that I did not get their payment, they immediately mailed me duplicate checks. Quick serive

April 5, 2017
Unprompted review
Rated 5 out of 5 stars

Fair, seamless process and timely payment

Easy online process. We used Stopint after seeing their high recommendation in a Wall Street Journal article. I confirm this rating - their price is fair, the process is seamless and payment was made timely.

April 5, 2017
Unprompted review

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