storage.com Reviews 178

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I was guided through the processes of moving house to the storage facilities at a great price, size of unit required and in a safe site. Very professional and friendly team highly recommend this com... See more

Rated 5 out of 5 stars

How lovely to be surprised with professional, efficient and caring service. Jeff was a voice warmly familiar and welcoming. Yours was the first company I contacted, and there was no need to look els... See more

Rated 5 out of 5 stars

A few hours away from Atlanta coming from Virginia, I quickly receive a follow up call after an online reservation. Upon arrival, Tom and team is ready to get me started through their process. I was... See more

Rated 5 out of 5 stars

This company was very helpful. Instead of pressuring me to make a decision quickly the agent actually helped me figure out what I really needed. I ended up getting a bigger unit, closer to my home for... See more

Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. RV Storage Facility
  5. Storage Facility

Written by the company

At Storage.com, we believe that renting self storage isn't about the additional space that it provides, but rather the opportunities that are opened up. Whether a family moving to a new city, a student getting ready to head home for the summer, or an entrepreneur hoping to chase down your dreams, self storage is there to help make it all possible. Storage.com is a browse-and-compare website for renting and reserving self-storage units. With thousands of local storage facilities across the U.S. listed on our site, we make it easy to find the storage unit that best fits your storage needs. Whether you’re looking for a storage unit with climate control or electricity, or storage for your car or RV, Storage.com makes the process quick and painless. All you have to do is choose a storage unit and your move-in date, and we’ll take care of the rest. If you ever have any questions, our storage representatives are just a phone call away!

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

178 reviews

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Rated 5 out of 5 stars

My experience with storage.com

Ryan was very friendly and helpful and help me with my need. I was very pleased with his interaction with me. He made the reservation for me and called me on Sunday to share the information with me. I also received a call from the facility and Khan give me all the information needed to finish the rental process. Thanks, keep up the good work.

June 1, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I spoke with a representative that directed me to 1118 Airport way for a 5x10 sized unit. He was very informative and contacted the facility to make sure he could solidify a reservation within my preferred price range.

May 26, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

I am not interested in being quoted online. I haven't yet utilized this storage company. This review only covers the initial phone service. However the gentlemen who assisted and advised me was extremely helpful, seemed knowledgeable and I appreciated his patience.

May 21, 2015
Unprompted review
Rated 5 out of 5 stars

helpful

Helpful of great phon great helpful call Kyle, was great that assistance and answering my questions.

May 10, 2015
Unprompted review
Rated 5 out of 5 stars

Very good customer service and willngness to go beyond the norm.

I was very pleased with the phone service I received from Joe with the Storage Company. I just happened to ask a question that he did know the answer, he asked another employee and gave me the details I requested. That is what customer service is all about - the customer. He also ensured that he summarized at the end of the conversation all the details that he had communicated to me during our conversation. I would recommend to all my friends in a heart beat.

May 9, 2015
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!!

Joe was not only helpful but extremely patient with my needs and problems. Even though I didn't need the unit right away, he took the time to search for different places and offer suggestions. A+++ service!!!

May 7, 2015
Unprompted review
Rated 5 out of 5 stars

great experience

I worked with Lisa from storage.com. She was amazing, great listener and toom time to research for me and call me back. She found me the perfect place from all of my demands. Thanks again for the help.

May 6, 2015
Unprompted review

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