Storage4Crafts Reviews 1,251

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and ease of assembly. Many appreciate the versatile and well-thought-out design of the units, which are ideal for organizing craft supplies and other items. The delivery service is frequently highlighted as efficient and well-communicated, with many reviewers commending the helpfulness and professionalism of the staff, especially those providing the "white glove service." However, some customers experienced issues with delivery times being longer than anticipated or with damaged parts upon arrival, though replacements were generally sent without quibble. A few also noted problems with courier services or missing components, which caused delays in assembly.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality, sturdiness, and excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the promptness, with orders... See more

Service

Reviewers highlight positive aspects of service, with many praising the "white glove service" for its... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more

Rated 5 out of 5 stars

I love being organised and these units are so versitile. I have three now - would love a workstation to match as well, maybe one day:-) My order was ready and delivered as communicated. Easy to put to... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Second purchase and certainly won’t be the last. Fabulous

This is my second order for Storage4Crafts.
Having bought the massive Knightshayes last year (the OG) and no a standing cutting table and two smaller drawer units.
They take some time to deliver, as they are made to order. And they are made beautifully. When I say I’ve used and abused my Knightshayes, I really have. And it’s still perfect. The tubs are so solid, but not brittle. It’s the absolute best solution for sewers, crafters, for the bedroom,in the kitchen, bathroom even the shed or garage.
Well worth the wait if them being made for you, they are solid, well made and easy to put together

July 30, 2025
Rated 5 out of 5 stars

The cabinet is lovely

The cabinet is lovely, exactly what I wanted. Delivered when stated, assembled quickly and all rubbish taken away and the man was very professional. All in all very pleased with everything.

July 30, 2025
Rated 5 out of 5 stars

Great sturdy product

Great sturdy product - Lydford unit. So good to organise all my sewing and Cricut tools/fabrics. Thank you Kevin and team

July 29, 2025
Rated 5 out of 5 stars

Absolutely excellent after sales…

Absolutely excellent after sales service with the agent being very efficient in helping me with a replacement lighting switch for my craft cupboard. I have the Knightshayes 2 unit that is still going strong after 4 years but needed a new switch for the lights. My enquiry was dealt with very fast but also with the agent being very personable showing real care for past customers. I would gladly recommend this company for a fantastic product but also excellent customer service too!

July 24, 2025
Rated 4 out of 5 stars

The cupboard is very solid and of good…

The cupboard is very solid and of good quality. The delivery time was more like eight weeks rather than the six suggested.
Some of the holes that were supposed to be drilled according to the instructions were not drilled. A dent had been made to indicate where the drilled hole should be.
Otherwise construction was very easy and a very strong cupboard was created.

July 21, 2025
Rated 5 out of 5 stars

Fantastic products. Brilliant customer service.

Kept updated all the time. I wasn't ready for this at point of order so Jo and Kevin said they would hold it for me. I ordered the Instow 130 a few months later at which point Jo noticed I had ordered 2 different colours. Thankfully she queried this with me so I could get it changed. Delivered on time by a lovely man called Wes. He was so helpful. Put it where I wanted, removed all the packaging and left my craft room spotless. I can't praise them enough and am looking forward to buying more. Highly recommend Storage 4 Crafts. Thank you Jo, Kevin and Wes.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company to order from

Arrived on time. Friendly Fedex driver who was able to place the packages in the hallway. The item was very easy to put together, although slipped when I tried to stand it upright. Would order again if I had room for more units. Very easy to order from start to delivery.

June 26, 2025

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