Storage King New Zealand - Avondale Reviews 

There are so many negatives - I plan to focus on one for now. Prices escalate quickly with this company; they admit to a 10 monthly scheduled increase, however you will find invoices are rarely accurate and that the 10 month isn’t always adhered to.
My storage fees went from $250/mo. to $420/mo. Don’t bother trying to explain you cannot afford massive price hikes; they will not care.

You will discover any criticisms of escalating charges and hidden costs results in being “invited” to store your belongings elsewhere - of course you will have to pay additional fees and two weeks of (unused) storage fees to do so.

Yes - you will also be charged late fees of $20 at every opportunity - check Every Single invoice you get from Storage King against bank records of what you actually paid and on what date - and when the payment was *actually* due (is it actually “late”?)

Yes - you will also be charged for courier fees for any correspondence, even when this is sent to an address Storage King know is incorrect. They will brush off any and all complaints about this.

I had to submit a privacy request just to update my address - my emails and phone calls were simply ignored. Despite this, the incorrect address remained even after my request was claimed to have been actioned and Storage King continued to charge me - to have my information handed over to… who knows.

Yes - they will be careless with your “private and confidential” information, despite their privacy policy, and will want you to “prove” any privacy breaches - even if doing so requires access to information that they have withheld or simply refused to provide.

I notice many of the negative reviews which used to be all over Google have been obscured recently due to an influx of multiple strangely-positive reviews (I say “strangely” because both word-of-mouth and my own experience - indicates nothing has changed).

I worry that potential customers are being further misled by the cherry-picked reviews currently displayed on the Storage King website.

If you have no other option than to use Storage King, I urge you to first register your belongings on the Personal Property Securities Register - PPSR (this allows you to register a security interest in your belongings/personal property) via the MBIE website - registration costs $14 for five years and gives you a bit of protection.
Take photos of any belongings you are leaving under Storage King’s care - and of your belongings once they are in the unit itself. (I will address this in more detail later)

I found the team were very accomodating. They communicate well between each other so everyone knew what was happening. Very friendly and helpful. Will use them again if need be thank you team for making this a very easy process.

They were very kind and really helpful,me and my family really felt at home, thank you so much storage King Rosebank

Theyr been really good to me their good guys, awesome experience.

We have been using this storage for a very long time good service and affordable they give us discount as well.

First impression at reception.kind friendly helpful and great service that they offer in helping with my move.for a company this big .thank you avondale storage staff.best i have ever had for a service like this.

They were very helpful with advice on what size storage unit we would need the access to our lock up is easy and we feel the security is great 👍

Communication was helpfulness

Great service!

Everything, the young girl, Kat whom helped set us up with a unit, was amazing, very polite, friendly, helped in every way possible, took all my stress and anxiety away, High marks for Katarina at Rosebank King Storage

Avondale office were so great. Hats off to Samuel! he was helpful, professional and obliging, wish every front counter staff were all like Samuel

Excellent customer service, and extremely affordable storage unit prices and they even have sales going from time to time so it’s always good to check with them to see what’s available. They even have a truck at Avondale store and a few other stores for you to use to move in your belongings, so convenient. I have had no problems at all with storage king Avondale or any other and I intend to stay with storage king. I recommend storage king for all your storage and move in or out needs 💯

Very helpful staff and a good half price deal on my storage for 2 months.

The staff was helpful and friendly. 5 stars

Great place easy to access and my stuff was safe. Plenty of room in the units too.