Super helpful team who made a very stressful move day a successful one! The staff member I dealt with went above and beyond to ensure that I had everything I needed right before closing time. Fantasti... See more
Company replied

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Super helpful team who made a very stressful move day a successful one! The staff member I dealt with went above and beyond to ensure that I had everything I needed right before closing time. Fantasti... See more
Company replied
Overall a good experience, most info relayed to me, although i wasnt told about one free load in truck, or free trailor. Havnt been told details about movers you have available or recommended, but ive... See more
Company replied
I apparently failed to bring the door down and lock my unit when i was last at Storage King. the security service noted this, and a the door was closed with a temporary lock. The service manager conta... See more
Company replied
They were fantastic and very accommodating, especially since I only gave them a couple of days notice that I had a truck full of furniture arriving. The whole experience was great and took away all th... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across New Zealand. With friendly self-storage facilities located across major cities in the North and South Islands, many of our storage facilities are located in Auckland, Christchurch, Dunedin, Hamilton and across regional New Zealand. We're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 0800 220 210 or get a free quote online today!
980 Ferry Rd, 8023, CHRISTCHURCH, CHRISTCHURCH, New Zealand
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Replied to 75% of negative reviews
Typically replies within 2 weeks
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Reply from Storage King New Zealand - Ferrymead
The service is quite good. Only problem is the lift is often become out of control. Maybe it’s too old...?

Reply from Storage King New Zealand - Ferrymead
Smooth and easy process, no deposit required - easy payments & affordable too!

Reply from Storage King New Zealand - Ferrymead
Particularly impersonal & inflexible staff.
My storage unit doesn’t open easily & wouldn’t lock at all. I had a sore back & one of the staff walked past so I asked for a hand move one thing. He refused, saying it was policy. Do you really want to store with a company that makes such rules?
They went out of their way to make things easier for me as I didn’t have any transportation to get to their office to prepay for the storage unit. I was definitely stressed, as winz only paid for the movers to pick up my belongings from my house, to take to the storage unit in ferrymead, (as the storage unit in Riccarton was full at the time of my booking.) there was only one storage unit left, and they held it open for me, until the next morning when they opened at 9am, so I could pay with my Visa card for the use of the storage unit and the insurance too. By that time the movers where halfway through packing up my belongings into their trucks and one van too, and the storage unit guy told the movers what unit number to off load my belongings into. The staff at storage king where very helpful, knowledgeable, and cared about my situation. I never went to my unit or to the depot at all, so I could not tell you anything about the that side of things. Thank you to the staff at storage king both at the Riccarton branch and the ferrymead branch. Nobody died, so it must have been a good experience. Lol.♥️

Reply from Storage King New Zealand - Ferrymead
A++ service Easy instructions and access
Will recommend

Reply from Storage King New Zealand - Ferrymead
It was very easy to sign up very nice staff there 👍😁👍

Reply from Storage King New Zealand - Ferrymead
Very nice personal service and good communication during lock down.

Reply from Storage King New Zealand - Ferrymead
Tristan is your man
Few hiccups due to covid, but spoke directly with Tristan who I'm pretty sure is the owner of the ferrymead branch and all sorted

Reply from Storage King New Zealand - Ferrymead
Everything was straight and smooth. Can’t complain about anything.

Reply from Storage King New Zealand - Ferrymead
Very accommodating and helpful, polite and efficient.
Their rates are reasonable as well.
Security seems very good which is reassuring

Reply from Storage King New Zealand - Ferrymead
i have been very happy dealing with your company and would be happy to reacmend your service to friend,s and family.

Reply from Storage King New Zealand - Ferrymead
Clean and tidy facilities.
The manager was very helpful in ensuring that we had the right sized storage unit.

Reply from Storage King New Zealand - Ferrymead

Reply from Storage King New Zealand - Ferrymead
Great service so helpful thank you I highly recommend your customer service

Reply from Storage King New Zealand - Ferrymead
We are previous customers and had a good experience and needed to use storage again. We decided to come back and give it a go and so far we’re very satisfied. One thing though we were told was that the free use of the truck or trailer was only for the first initial move of belongings into the storage unit. I think it would be a positive thing for both parties to have it be a longer use perhaps up to 3 times.
Thank you 😊

Reply from Storage King New Zealand - Ferrymead
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