It started with Brad, then every person I spoke with there after. Brilliant service and the transport company I used also commented on how polite and easy to deal with storage king was. Would highly r... See more
Company replied

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It started with Brad, then every person I spoke with there after. Brilliant service and the transport company I used also commented on how polite and easy to deal with storage king was. Would highly r... See more
Company replied
All of our questions were answered in a timely fashion. Very curious and professional staff. Well maintained storage space and facilities are really good. Getting to use the truck for free for either... See more
Company replied
Staff members friendly and helpful and hopefully renting could include weeks or months as some time people are not in need of longer term if possible in the future thank you for your service
Company replied
This was the first time we had to store anything. Everyone in the office made it an easy experience. They were there to offer advice on loads of things. I would be happy to recommend Storage King t... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
23 Learoyd Road, 4110, ACACIA RIDGE, QLD, Australia
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Replied to 70% of negative reviews
Typically replies within 1 week
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Twice now stuff ups on your end with processing my payment. Twice I had to make time to fix YOUR stuff up after getting the "you haven't paid" email. Yesterday's experience of being cut off when phoning in, ringing out and then being spoken to about a new unit just does my head in. I pay for space that's all, it isn't rocket science and yet it seems too complicated for you.

Reply from Storage King Australia - Acacia Ridge
Brad was professional throughout our massive 2 shed storage period. Brad problem solved issues and was courteous at all times. All aspects of the storage and the facility features were detailed clearly.
My wife and I highly recommend Storage Kings at Acacia Ridge for the next storage.

Reply from Storage King Australia - Acacia Ridge
Clean and easy to get to units. Great staff very helpful

Reply from Storage King Australia - Acacia Ridge
With the staff being so helpful our experience was without stress and flawless. Everything was explained effectively and the use of the facility is easy. I feel our belongings are safely secure at Storage King. Would highly recommend if looking for that extra space.

Reply from Storage King Australia - Acacia Ridge

Reply from Storage King Australia - Acacia Ridge
Was told I would be okay with a unit on the 1st floor as they had a lift only to find out you are not allowed to ride into the lift.
Believe I was deliberately mislead so as to force me to pay extra for a ground floor unit.
Not enough staff on at the weekends.
Also witnessed on next visit after the person running the office was informed there was a vagrant man in one of the sheds that he did absolutely nothing and was not rushing away to see the person was removed from the premises.
So right now compared to how this facility was being run four years ago and how it is now will not be continuing with unit after Christmas this year.
If still need a unit in Dec will find somewhere else to go where management and security is taken seriously.
As I always say if you don't want my honest opinion DONT ASK!

Reply from Storage King Australia - Acacia Ridge
The team at Storage King Acacia Ridge are fantastic: courteous and efficient. Always there to help.

Reply from Storage King Australia - Acacia Ridge

Reply from Storage King Australia - Acacia Ridge

Reply from Storage King Australia - Acacia Ridge

Reply from Storage King Australia - Acacia Ridge
Very professional and helpful staff from enquiry to sign-up, and follow up communications, highly recommended.

Reply from Storage King Australia - Acacia Ridge
Super easy to work with and the staff at Acacia Ridge are both accommodating and knowledgeable.

Reply from Storage King Australia - Acacia Ridge
Excellent service and efforts made by the staff! Highly recommend!

Reply from Storage King Australia - Acacia Ridge
The staff member was very courteous and helpful and went out of his way to ensure that we were happy and completely understood the terms and conditions.

Reply from Storage King Australia - Acacia Ridge
These guys are amazing to deal with! What a great bunch!

Reply from Storage King Australia - Acacia Ridge
The staff at the Acacia Ridge site are friendly, knowledgeable and helpful.
I would not hesitate to recommend this business at all.
Very pleased with the whole thing. Service, Staff and the price.
From Kellie Wells

Reply from Storage King Australia - Acacia Ridge
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