After buying & selling homes we needed temporary storage and were pleasantly surprised how practical and secure these facilities are. The team were very friendly & more importantly helpful in assistin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Staff were lovely and accommodating and made the sign up process very easy. The units are reasonably priced and they have a good variety of sizes with easy access. As a business owner who frequents th... See more
Company replied
Staff went above and beyond helping me get sorted, truck access and extra space at short notice. Lots of access space and dolleys to help you move. Access to a truck was amazing. Overall a great exper... See more
Company replied
Excellent Customer Service and speedy replies and assistance via email and phone calls to organise our storage needs. Kylie was so friendly and helpful in showing me around and the access requirements... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Airport West
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Contact info
30 Hawker St, 3042, AIRPORT WEST, VIC, Australia
- 03 9338 3633
Get Your FREE, No-Obligation Quote Today
4.7
Excellent
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy and very professional to deal…
Easy and very professional to deal with.price and service are excellent
May 8, 2023
Reply from Storage King Australia - Airport West
Thanks for the great review, Dino. It is a pleasure to be of service.
My truck had to wait 4 hours to get…
My truck had to wait 4 hours to get access to the driveway as another truck was unloading and initially told us he would only be 40 minutes we arrived at 12.30 and didn't get access till after 4.30. I was paying 180$ per hour to the removelist company this put stress in myself which put me out of pocket but on the removilist as they had other jobs that day which as a result of this they had to cancel the other job and I had to still pay for them sitting at your facilities waiting doing nothing for 4 hours
April 10, 2023
Reply from Storage King Australia - Airport West
Hi Kim, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.
They have been good to me from day 1…
They have been good to me from day 1 and if you have a problem they will try and help you out.
February 15, 2023
Reply from Storage King Australia - Airport West
Thanks for the great review. It is a pleasure to be of service.
Reply from Storage King Australia - Airport West
Hi Lois, Thank you for the positive feedback!
Such amazing helpful service
Such amazing helpful service from the two lovely ladies at Airport West site.
February 10, 2023
Reply from Storage King Australia - Airport West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Excellent customer service
Excellent customer service, Girls in office only too pleased to help and answer my silly questions.
Made the whole process easy.
January 26, 2023
Reply from Storage King Australia - Airport West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Great Service and price
January 24, 2023
Reply from Storage King Australia - Airport West
Hi Nigel, Thank you for the positive feedback!
staff have been amazing for a first…
staff have been amazing for a first time user of a storage facility
January 12, 2023
Reply from Storage King Australia - Airport West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Staff went above and beyond
Staff went above and beyond helping me get sorted, truck access and extra space at short notice. Lots of access space and dolleys to help you move. Access to a truck was amazing. Overall a great experience.
December 9, 2022
Reply from Storage King Australia - Airport West
Hello Mark, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Easy to deal with
Easy to deal with, well priced, friendly staff and easy getting in and out.
December 2, 2022
Reply from Storage King Australia - Airport West
Thanks for the great review, Ed. It is a pleasure to be of service.
Someone picks up the phone when I call…
Someone picks up the phone when I call and provide timely information.
December 2, 2022
Reply from Storage King Australia - Airport West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Impressed by the quality
Very impressed with the service and quality of the operation.
September 12, 2022
Reply from Storage King Australia - Airport West
Thanks for the great review, Rob. It is a pleasure to be of service.
I only started using Storage King's…
I only started using Storage King's facility but so far the experience was good. Facility is clean process was simple. So all in all positive experience.
August 15, 2022
Reply from Storage King Australia - Airport West
Dear Joseph, We really appreciate you taking the time to share your rating with us.
A very easy and faultless experience
Very easy to deal with. Very easy to access and just a nice environment to store your goods.
August 13, 2022
Reply from Storage King Australia - Airport West
Dear Russell, We really appreciate you taking the time to share your rating with us.
First walking in I was greeted by a…A Grade
First walking in I was greeted by a welcoming and friendly ambience, helpful and knowledgeable service.
I cannot find fault, you be the judge👍👍👍👍👍
June 24, 2022
Reply from Storage King Australia - Airport West
Dear Geoff, We really appreciate you taking the time to share your rating with us.
Process was quick and efficient and…
Process was quick and efficient and staff very helpful
June 20, 2022
Reply from Storage King Australia - Airport West
Thanks for the great review, Nigel. It is a pleasure to be of service.
Excellent everything
June 2, 2022
Very easy
Very easy, friendly & professional to deal with. Very good communication.
September 28, 2021
Reply from Storage King Australia - Airport West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Very friendly and helpful staff
September 1, 2021
Reply from Storage King Australia - Airport West
Hi Vasco, Thank you for the positive feedback!
Storage King Airport West Amazing.
Storage King Airport West under Kerry the Manager are fantastic. Very helpful...good advice...always eager to assist with anything...warm friendly staff. Her part timer Sydney has been trained very well & great support to Kerry. Happy with my storage area & price. Storage areas are great & secure. easy to get to as well.
August 26, 2021
Reply from Storage King Australia - Airport West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.