We were so excited to get a place at Storage King in Cleveland recently for our caravan and Natalie couldn't be more helpful. When we parked our caravan we found the spot was actually too narrow for... See more
Company replied

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We were so excited to get a place at Storage King in Cleveland recently for our caravan and Natalie couldn't be more helpful. When we parked our caravan we found the spot was actually too narrow for... See more
Company replied
Staff. Very helpful indeed. Cleanliness of entire areas and unit. No spiders 🧟♂️😵💫 Free Month Deal suited our needs. Downside being no lighting in storage unit. Very very difficult to s... See more
Company replied
Storage King staff and facilities are great. They followed up their quotes and helped me sort out the storage space that suits our needs. The gated complex where everyone has their own personal entran... See more
Company replied
We used Storage King many years ago when moving house and were happy with the experience so when we needed storage facilities again we had no hesitation in going back there again. The staff were he... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
4 Grant St, 4163, CLEVELAND, QLD, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Reply from Storage King Australia - Cleveland
Very easy to deal with from the start. The staff were wonderful and everything went smoothly. I would highly recommend Storage King 🦋

Reply from Storage King Australia - Cleveland
Staff. Very helpful indeed.
Cleanliness of entire areas and unit.
No spiders 🧟♂️😵💫
Free Month Deal suited our needs.
Downside being no lighting in storage unit. Very very difficult to see inside.
We had a unit in Victoria 4 years ago which had individual light switch inside.

Reply from Storage King Australia - Cleveland
Absolutely great patient service...To my shame I have forgotten my consultants name but his colleagues rapport made my experience enjoyable!

Reply from Storage King Australia - Cleveland

Reply from Storage King Australia - Cleveland

Reply from Storage King Australia - Cleveland
The customer service was excellent going above and beyond and the deal for one month free was a bonus

Reply from Storage King Australia - Cleveland
Storage King staff and facilities are great. They followed up their quotes and helped me sort out the storage space that suits our needs. The gated complex where everyone has their own personal entrance code is an extra level of security.

Reply from Storage King Australia - Cleveland
Website said office hours on a Saturday until 5pm. Got caught up in after Christmas traffic from Hervey Bay and didn’t get to depot until 4.36 but office closed so we had to store the caravan hooked up to our car for 3 nights on a busy road near our house. Not happy!!! Then we finally got to bring it to storage and site was so small and restricted that it took us 3 hours to fit it in. No help from staff all they did was show us our space. Won’t use this place again !!!

Reply from Storage King Australia - Cleveland

Reply from Storage King Australia - Cleveland

Reply from Storage King Australia - Cleveland
Good clean facility. Garage was clean with good coded site security and cameras everywhere.

Reply from Storage King Australia - Cleveland
Always easy to deal with, reasonable pricing and friendly knowledgeable staff.

Reply from Storage King Australia - Cleveland
I got the perfect spot where I wanted easy access to my storage unit very happy
Thankyou
Kind regards
Caress Conrad

Reply from Storage King Australia - Cleveland
Fantastic staff and always helpful & very friendly.

Reply from Storage King Australia - Cleveland
Great customer service and the facility is really clean and easy to access.

Reply from Storage King Australia - Cleveland
Storage is very clean and accessable. Staff is very friendly and polite and helpful. Specially to a new tenant of a unit. Staff explains everything I needed to know.

Reply from Storage King Australia - Cleveland
The process was easy, salespeople were very helpful and friendly, received a discounted rate.

Reply from Storage King Australia - Cleveland
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