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Storage King Australia - Dee Why Reviews 163

TrustScore 4.5 out of 5

4.6

75 South Creek Road, 2099 Cromer, NSW, AU


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Rated 5 out of 5 stars

I have used the Deewhy / Cromer facility on and off since it opened. The staff , particularly Megan , are always ready to accomodate my needs and have always managed to find a suitable space... See more

Company replied

Rated 5 out of 5 stars

I was made to feel welcome from the start, with the right information and helpful suggestions. The staff were pleasant, and having the onsite van made ALL the difference. Subsequent visits out of hour... See more

Company replied

Rated 5 out of 5 stars

We have had a great experience from start to finish. Godwin has created a seamless process, from helping discern which storage unit would be best for us, to boxes and specific materials for our packin... See more

Company replied

Rated 5 out of 5 stars

This is my fourth storage unit rental at storage king dee why. The team are amazing, Megan and Godwin always helpful. Very handy location and the facilities are well maintained.

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Dee Why

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

  • 75 South Creek Road, 2099, Cromer, NSW, Australia

  • 02 9197 7395

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.6

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Start - Great Finish!

I was made to feel welcome from the start, with the right information and helpful suggestions. The staff were pleasant, and having the onsite van made ALL the difference. Subsequent visits out of hours are also so easy and convenient. I would recommend Storage King DY to everybody.

February 26, 2024
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Reply from Storage King Australia - Dee Why

Hello Greg, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Storage King has been an invaluable…

Storage King has been an invaluable partner for our removal company. The secure and well-maintained facilities provide peace of mind for our clients' belongings. The professionalism and efficiency of the Storage King team make every collaboration seamless. Their flexible storage options cater perfectly to our diverse needs. We appreciate the excellent service and look forward to continued success in our partnership with Storage King. Highly recommended for their reliability and commitment to excellence!

December 8, 2023
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Reply from Storage King Australia - Dee Why

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Kind and friendly staff great service…

Kind and friendly staff great service all around good price and space was adequate!

December 18, 2023
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Reply from Storage King Australia - Dee Why

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful, was easy to set up. Facility is very well kept and clean. Easy to access

November 22, 2023
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Reply from Storage King Australia - Dee Why

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Godwin was so helpful and…

Godwin was so helpful and understanding- thank you

November 24, 2023
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Reply from Storage King Australia - Dee Why

Thanks for the great review, Chris. It is a pleasure to be of service.

Rated 5 out of 5 stars

Clean and easy access

Clean, easy to access and we'll organised. Above all though is the fantastic service!

November 22, 2023
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Reply from Storage King Australia - Dee Why

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

The people at the service desk were…

The people at the service desk were professional helpful and friendly

The facility is impeccably clean

August 24, 2023
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Reply from Storage King Australia - Dee Why

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

A satisfied customer

You made a new user feel very welcome and answered all my questions in a polite and helpful way.

August 20, 2023
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Reply from Storage King Australia - Dee Why

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 1 out of 5 stars

We’re not given the informationdee…

We’re not given the information required to find our unit and no one available over the long weekend to help. A disaster.

April 7, 2023
Unprompted review
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Reply from Storage King Australia - Dee Why

Hi Verity, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.

Rated 5 out of 5 stars

Brett

Brett, the greatest manager in the world at Storage King Dee Why.
Fabulous customer service. Highly recommended.

February 7, 2023
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Reply from Storage King Australia - Dee Why

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Staff at Cromer/Dee Why are so helpful…

Staff at Cromer/Dee Why are so helpful and friendly. Clean storage units and facility overall. Easy access to the units.

February 2, 2023
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Reply from Storage King Australia - Dee Why

Hello Nerissa, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Brett was very helpful in guiding me to…

Brett was very helpful in guiding me to best storage unit for purpose.
Easy parking for movement of items, lift, security good. Thank you

November 24, 2022
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Reply from Storage King Australia - Dee Why

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

- Helpful

- Helpful
- Friendly
- Answered questions politely
- Very nice bunch of people 👌

September 5, 2022
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Reply from Storage King Australia - Dee Why

Dear Kim, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Everything was explained clearly

Everything was explained clearly. Early days for me but seems to be run efficiently. Good security & very clean.

August 3, 2022
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Reply from Storage King Australia - Dee Why

Dear Michele, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Always Good

Never had any problems
Kind and informative staff

July 19, 2022
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Reply from Storage King Australia - Dee Why

Dear Deli, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Fantastic customer service

From the first time i called to enquire and get a quote, i spoke to Brett and he was very helpful and not to mention has a great customer service.
On the day we moved in, we dealt with Stephen and he was also amazing. It is very rare to find people like Brett and Stephen, they are very accommodating and go an extra mile for their customers.

I highly recommend this storage.

Thank you again Brett and Stephen.

Monica

July 12, 2022
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Reply from Storage King Australia - Dee Why

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Highly recommend - great service!

A really helpful, friendly team. Very happy with the service and support provided.
I found they were competitively priced and very organised. The unit was clean and secure with easy access. I was provided recommendations for a removalist, who I also couldn’t fault.

May 27, 2022

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