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Storage King Australia - Epping Reviews 83

TrustScore 5 out of 5

4.8

2 Nexus Rd, 3076 Epping, VIC, AU


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Rated 5 out of 5 stars

Great friendly service :) The staff are supportive, kind and helpful. Security is reassuring. Storage was clean and accessibility is great. The availability of trolleys and pallet jack helped immensel... See more

Company replied

Rated 5 out of 5 stars

From our visit to see location n space n to book, the whole experience was seamless. Mr. Tyler Round was so very helpful in showing the process,discussing price and helping to choose a room that will... See more

Company replied

Rated 5 out of 5 stars

Great storage facility! It’s very close and convenient, the unit size is perfect for what ai needed, and the pricing is very affordable. I also feel confident about the top level security. Highly reco... See more

Company replied

Rated 5 out of 5 stars

Kayla at Epping storage King was the so helpful when we met with her .She organized our storage units to be side by side as we needed 2 to store our belonging . she made the experience a pleasant on... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Epping

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.8

Excellent

TrustScore 5 out of 5

83 reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good people at storage king.very…

Good people at storage king.very helpful.I like no key entry.just my phone.

February 25, 2024
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Reply from Storage King Australia - Epping

Thanks for the great review, Grant. It is a pleasure to be of service.

Rated 5 out of 5 stars

Simply awesome.

From the moment I walked into the Epping facility I felt very welcome, I had my mother and my unwell daughter with me also, my mother has mobility issues and straight away was offered a chair to sit on. Whilst I was talking to the manager about getting storage, the other staff member saw my daughter was sooky and entertained her, walked her around and played giving my mother a rest. I had been to another facility before going here and in there we were ignored at the start and no chairs that my mother could sit on, we felt like we were an inconvenience at this other place. So glad I went to Epping storage king, not only were they extremely welcoming and professional they were cheaper for a bigger unit. Would recommend Epping to anyone needing storage. Thank you for being amazing team.

February 19, 2024
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Reply from Storage King Australia - Epping

Hello Melanie, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

The staff are very helpful and go above…

The staff are very helpful and go above and beyond. Can't ask for anything more

February 9, 2024
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Reply from Storage King Australia - Epping

Hello Paul, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Access times were great

Access times were great, customer service, were kind knowledgeable and helpful. it was clean and safe.

January 29, 2024
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Reply from Storage King Australia - Epping

Hello Jessica, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 3 out of 5 stars

The app glitches near lock out and…

The app glitches near lock out and there is no emergency exit.
It is fairly annoying to constantly have to use the app whilst getting items from the car and lift. Other storage places do this better

October 18, 2023
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Reply from Storage King Australia - Epping

We greatly appreciate you taking the time to share your feedback with us, We'll be taking your experience into consideration as we work to improve our business and service.

Rated 5 out of 5 stars

Epic experience, great site - 10 out of 10 would recommend

Honestly, from start to finish Storage King in Epping were phenomenal. The customer service was top notch, the facility is user friendly, pristine and safe, the app works and isn't glitchy. Further, I wasn't sure what sized space I would need and ended up with needing a smaller unit, which the staff unprompted suggested and found within minutes. They credited the additional amount I'd paid for the first month and everything was just seamless, simple, professional and a breeze. Would absolutely recommend using them!!!

November 3, 2023
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Reply from Storage King Australia - Epping

Hello Rachael, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Great sales people who guide you…

Great sales people who guide you through everything and show you everything helping us get the app and making sure it all works before we leave

November 3, 2023
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Reply from Storage King Australia - Epping

Hello Paulo, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

good service

very good experience. place is neat and clean. storage is clean

October 22, 2023
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Reply from Storage King Australia - Epping

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Very happy with the customer service

Very happy with the customer service, friendly and very helpful staff.

October 20, 2023
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Reply from Storage King Australia - Epping

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Comfortable with Manager and Staff

Tyler and his Staff made me feel comfortable and confident Storing at the Technically innovative Epping Facility. No question was dismissed and all information was thorough.

August 29, 2023
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Reply from Storage King Australia - Epping

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 1 out of 5 stars

No emergency contact after 9pm

No access after 9pm
No emergency contact after 9pm
There is a sign board which says contact Manager on landline, but upon dialing the auto record asks to buy storage, buy boxes etc, which is totally irrelevant. You may as well remove that sign board, if there is no use of it.

It’s a self storage, should be accessible 24/7.

We had to call 000 to seek assistance and get us out of the property, very un-professional.
I’d never recommend this any of my friends.

August 27, 2023
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Reply from Storage King Australia - Epping

Hi Mahmudul, thank you for bringing this to our attention and we appreciate your feedback. As part of move-in induction, all customers are made aware of the access hours between 6am to 9pm and the access hours are clearly stated on the app and gates. We don't offer 24HR access due to security concern and the phone number on board diverts to security for emergencies. Nevertheless, special access could have been organised with the centre manager if necessary. Thank you for your understanding.

Rated 5 out of 5 stars

Easy going staff

Easy going staff. Clean place. But a suggestion you need a water fountain

August 24, 2023
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Reply from Storage King Australia - Epping

Dear Dierdre, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

The facility was easy to use and clean

The facility was easy to use and clean. The staff were super helpful. Great features and good security.

August 14, 2023
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Reply from Storage King Australia - Epping

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Very clean premises,staff were very…

Very clean premises,staff were very helpful and the security and access very efficient. Also had a great range of products available to help with the packing should it be required.

August 12, 2023
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Reply from Storage King Australia - Epping

Hello Ana, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Storage units are good

Storage units are good, modern and clean facilities. Staff very good, and the app is good.

July 23, 2023
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Reply from Storage King Australia - Epping

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Satisfied customer

Facility manager was very thorough, explained himself and Storage Kings systems well.

Unit was an upper floor and got a very good price as well. Pleasant transaction.

June 27, 2023
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Reply from Storage King Australia - Epping

Hello Jayson, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

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