Lan at storage king Langwarren made what was one of the most difficult times in my life a breeze. She was extremely kind and helpful in everyway possible. Not being well it was overwhelming for me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team were really easy to contact and always happy to answer my questions. I feel that we would use storage king again in the future
Company replied
Jason and Barb at Frankston Storage King have been outstanding. They have continually advised and helped me doing far more than could ever be expected of them or anyone. Apart from this the... See more
Company replied
I couldn't find my way into the building to access my unit on my first visit. The shame was real. Jason was incredible. Friendly ,reassuring and assisted me to correctly use the door handle to gain... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Frankston
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
Contact info
381 McClelland Drive, 3910, Langwarrin,, VIC, Australia
- 03 9775 5511
Get Your FREE, No-Obligation Quote Today
4.7
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, effiencent, friendly and helpful. We have already recommended the Storage King Frankston to other people. Very lovely people who work there.
March 6, 2025
Reply from Storage King Australia - Frankston
Hi Paul, thank you for the fantastic feedback! We're thrilled to hear you had a great experience and appreciate your recommendations. Our team always strives to provide friendly and efficient service, and it’s wonderful to know they made a positive impact. Looking forward to serving you again!
Amazing service
The Storage King Manager Jason, went above and beyond to help me on the day of my move after the online contact centre had booked a storage unit that was far too small to store all of my belongings. I had just moved from nearly 3 hours away and was so stressed on the day of my move but nothing was too much for Jason. He decided to show me a few units he had available, got an idea of my inventory and organised a new storage unit that thankfully was able to fit all my household belongings. I could not have been more relieved that Jason was there on the day and I would recommend anyone that is looking at storage options to contact him directly, he is very knowledgeable and provides excellent customer service.
Thank you Jason for all your support on the day of my move.
January 20, 2025
Reply from Storage King Australia - Frankston
Thank you for your wonderful review, Jade! We're thrilled to hear that Jason was able to assist you during your move. His dedication to providing excellent customer service truly makes a difference. We appreciate your recommendation and wish you all the best with your new storage unit!
Reply from Storage King Australia - Frankston
Hi Adam, Thank you for the positive feedback!
Check in was a breeze and everyone was…
Check in was a breeze and everyone was polite.
January 21, 2025
Reply from Storage King Australia - Frankston
Thanks for the great review, Mireille. It is a pleasure to be of service.
Fantastic staff!
Knowledgeable and friendly staff who offer practical advice.
Clean, well maintained and safe facility with security
January 14, 2025
Reply from Storage King Australia - Frankston
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Friendly and easy process to sign up.
December 5, 2024
Reply from Storage King Australia - Frankston
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Very happy with my storage unit fits…
Very happy with my storage unit fits everything. I need very safe and secure and the staff made it so easy for me when I signed up for a unit.
November 26, 2024
Reply from Storage King Australia - Frankston
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
All interactions with each member of…staff has been very professional and hassle free.
All interactions with each member of staff have been great from day one. I am yet to have any issues with any of the Storage King staff.
November 25, 2024
Reply from Storage King Australia - Frankston
Thank you, Grant! We're glad to hear you've had such positive experiences with our team. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to serve you!
Took 3 attempts to secure a storage…
Took 3 attempts to secure a storage facility and by the time I was able to book the one I wanted was not available and needed to spend an additional $400 a month
November 13, 2024
Reply from Storage King Australia - Frankston
We’re sorry to hear about your experience. We strive to make the booking process smooth and appreciate your feedback. Unfortunately, we could not locate your name and contact information in our database, please contact our store to follow it up. Thank you for your review.
Our storage unit has been broken into…
Our storage unit has been broken into twice in the last 6 weeks. The whole facility has been broken into 4 times (at least) in the past 6 weeks. The level of security and customer service is appalling. Still waiting for the Area Manager to get in contact with her e-mail.
November 27, 2024
Unprompted review
Reply from Storage King Australia - Frankston
Hi George, we sincerely apologise for your experience and understand your frustration. We have taken the matter very seriously and increased security presence has been implemented as well as improvements to incident response. Thank you for bringing this to our attention. We’re committed to making improvements.
Very Good
no fuss
efficient & friendly
good storage facility - reasonable value
good access
October 21, 2024
Reply from Storage King Australia - Frankston
Hello Gary, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Great service
Great service! Jason explains everything up front, so there's no hidden charges, unlike other storage companies.
September 10, 2024
Reply from Storage King Australia - Frankston
Thanks for the positive feedback, Karen! We're glad to hear that Jason provided clear communication and a great experience. We strive for transparency and excellent service. If you have any more thoughts or suggestions, we’d love to hear them!
Staff were great
Staff were great! Made the whole experience easy. Friendly and very helpful.
August 28, 2024
Reply from Storage King Australia - Frankston
Thanks for the great review, Alison. It is a pleasure to be of service.
Kerry and Jason gave exceptional
Kerry and Jason gave exceptional, friendly, efficient and professional service for this the second time I have booked a unit with them in the past few years.
July 4, 2024
Reply from Storage King Australia - Frankston
Hi Emily, thank you for taking the time to share your positive experience with Kerry and Jason! We're thrilled to hear that they provided exceptional service for you once again. We appreciate your loyalty and look forward to assisting you with any future bookings.
Reply from Storage King Australia - Frankston
Thanks for the great review, Robert. It is a pleasure to be of service.
Great customer service
Great customer service. Staff are friendly, helpful and accommodating.
June 10, 2024
Reply from Storage King Australia - Frankston
Thanks for the great review, Michelle. It is a pleasure to be of service.
Happy customer
Excellent service & was a smooth thorough introduction. Highly recommend for future storage.
Happy customer
May 5, 2024
Reply from Storage King Australia - Frankston
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Reply from Storage King Australia - Frankston
Hi Anthony, Thank you for the great review!
Amazing storage facilities
Amazing storage facilities. Secure and very friendly and helpful staff
April 3, 2024
Reply from Storage King Australia - Frankston
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Easy to access and clean units.
April 1, 2024
Reply from Storage King Australia - Frankston
Hi Peter, Thank you for the positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.