The staff at West Heidelberg,those two boys Jason & Phil are genuine real people , who care about their clients, they are very hard working, I’ve witnessed on a number of occasions working not having... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic storage facility, was perfect for short term storage between houses, staff were very helpful and happy to answer queries when needed. We had some problems with the parking for packing/unpack... See more
Company replied
Thanks very much Jason for your assistance and great customer service. Jason kept in regular contact without being pushy or over the top. Jason was very helpful with the entire process and made it v... See more
Company replied
The initial meeting and subsequent organisation of a storage unit was done very promptly and professionally. The customer service was great and everything was explained and done without any complicati... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Heidelberg West
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Contact info
128 Dougharty Rd, 3081, HEIDELBERG WEST, VIC, Australia
- 03 9455 3850
Get Your FREE, No-Obligation Quote Today
4.4
Excellent
73 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top notch service
The initial meeting and subsequent organisation of a storage unit was done very promptly and professionally. The customer service was great and everything was explained and done without any complications. The van hire was also easy and overall the experience was great. Highly recommend.
October 11, 2023
Reply from Storage King Australia - Heidelberg West
Hello Alf, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Reply from Storage King Australia - Heidelberg West
Thanks for the great review. It is a pleasure to be of service.
Its the right storage solution for our company
The facilities are really clean, staff friendly and knowledgeable. Its very easy access to the right storage for our company.
August 13, 2023
Reply from Storage King Australia - Heidelberg West
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Reply from Storage King Australia - Heidelberg West
Hi Karnika, Thank you for the great review!
Incredibly helpful
Incredibly helpful - nothing is ever too much trouble. Excellent customer service!
June 26, 2023
Reply from Storage King Australia - Heidelberg West
Thanks for the great review, Vanessa. It is a pleasure to be of service.
Reply from Storage King Australia - Heidelberg West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Friendly stuff
Great unit. Friendly and knowledgeable stuff able to accommodate my request
July 5, 2023
Reply from Storage King Australia - Heidelberg West
Thanks for the great review, Michelangelo. It is a pleasure to be of service.
Fantastic storage facility
Fantastic storage facility, was perfect for short term storage between houses, staff were very helpful and happy to answer queries when needed. We had some problems with the parking for packing/unpacking the car/van and had to turn the car around to use the higher exit at times.
June 26, 2023
Reply from Storage King Australia - Heidelberg West
Hello Olivia, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
The storage space is bright
The storage space is bright, clean and easy to access. The staff are always friendly and helpful. So easy and stress-free to store my things knowing that they are secured in a good space.
June 3, 2023
Reply from Storage King Australia - Heidelberg West
Hello Jeanne, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Excellent service and very helpful
April 1, 2023
Reply from Storage King Australia - Heidelberg West
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Excellent customer service
Excellent customer service, easy to use website, clean and modern facility.
January 5, 2023
Reply from Storage King Australia - Heidelberg West
Thanks for the great review. It is a pleasure to be of service.
Great customer service
Great customer service! Very helpful, both on phone and in person. Nice clean looking facility too : )
November 15, 2022
Reply from Storage King Australia - Heidelberg West
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Reply from Storage King Australia - Heidelberg West
Thanks for the great review, May. It is a pleasure to be of service.
Reply from Storage King Australia - Heidelberg West
Hi Vivian, Thank you for the positive feedback!
Reply from Storage King Australia - Heidelberg West
Dear Alun, We really appreciate you taking the time to share your rating with us. we will work to continuously improve our business and services
Reply from Storage King Australia - Heidelberg West
Dear Catherine, We really appreciate you taking the time to share your rating with us.
Tyler was really helpful all the way
Tyler was really helpful all the way - from booking to move in - and runs a tight ship.
August 23, 2022
Reply from Storage King Australia - Heidelberg West
Dear Christine, We really appreciate you taking the time to share your rating with us.
Friendly and helpful staff with clean…
Friendly and helpful staff with clean and easy access
July 12, 2022
Reply from Storage King Australia - Heidelberg West
Dear David, We really appreciate you taking the time to share your rating with us.
Reply from Storage King Australia - Heidelberg West
Hi Tyron, Thank you!
Mariah was so helpful and caring
Mariah was so helpful and caring! She provided me with great customer service and beyond. Thank you!
September 20, 2021
Reply from Storage King Australia - Heidelberg West
Thanks for the great review, Carina. It is a pleasure to be of service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.