I find it is generally an easy service to use, and this is the second time I have used this storage here. I can come and access my storage unit whenever I need to. the gentleman who showed me through... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic staff, Michael and Christina, there to help, there to advise and to what it takes to make things happen. Both went the extra to make things easy for signing up for the most appropriate stora... See more
Company replied
The person who assisted me was very helpful, both initially, and when the gate jammed on a subsequent visit. The storage unit I have is currently good. However, I could not initially get through by... See more
Company replied
Great service and responsiveness from Jay. He helped us all the way through. Staff at Mitchell ACT equally kind and caring. Were all willing to consider prices and requests well and were very well inf... See more
Company replied
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- Records Storage Facility
- Storage Facility
About Storage King Australia - Mitchell
Written by the company
Storage King Australia: Stuff It. Live More.
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Why Aussies Love Storing with Storage King:
-
Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
- Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
- We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
- Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
- Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.
How We Can Help You:
- Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
- Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
- Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
- Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
Contact info
10-12 Essington St, 2911, MITCHELL, ACT, Australia
- 026241 6170
Get Your FREE, No-Obligation Quote Today
4.5
Excellent
114 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Storage King Australia - Mitchell
Hi Greg, Thank you for the great review!
Efficient assistance and superior product
Efficient assistance, both in person, telephone and website. Expensive, but a superior location that is very accessible and has a full range storage options.
March 1, 2026
Reply from Storage King Australia - Mitchell
Thank you for your feedback, Rohen! We're glad to hear you found our assistance efficient and our location accessible. We strive to provide a wide range of storage options. Your insights on pricing are appreciated, and we’ll continue to work on delivering value.
Easy experience with the team at…
Easy experience with the team at Storage King Mitchell. They were very helpful and we have moved in with no issues at all.
The range of packing materials is very helpful also.
January 21, 2026
Reply from Storage King Australia - Mitchell
Hello Daniel, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Excellent service from Paul at Storage…
Excellent service from Paul at Storage King Mitchell
February 4, 2026
Reply from Storage King Australia - Mitchell
Thanks for the great review, Danielle. It is a pleasure to be of service.
Reply from Storage King Australia - Mitchell
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Reply from Storage King Australia - Mitchell
Thanks for the great review. It is a pleasure to be of service.
It look very secure with the building
It look very secure with the building, the lock up gate. People are helpful, so far i am happy.
November 6, 2025
Reply from Storage King Australia - Mitchell
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Very helpful
A lovely staff member helped me through the process of filling out form she was very courteous.
June 29, 2025
Reply from Storage King Australia - Mitchell
Thank you for your kind words, Maureen! It is wonderful to hear that our staff made your experience enjoyable. We strive to provide excellent service and appreciate your feedback!
Storage Is good.
Storage Is good.
So they would have got five stars if their hand over from their sales team was better. I signed up then asked a question and the sales person couldn't be bothered and said contact the support team
I eventually found the answer but wasnt good transition
June 4, 2025
Reply from Storage King Australia - Mitchell
Thanks for your feedback, Ian. We’re glad you found the storage good, but we’re sorry to hear about your experience with our sales team. We’re always looking to improve and will address this to ensure a smoother transition for future customers. Your input is invaluable to us!
Staff were very helpful and friendly.
Staff were very helpful and friendly.
Able to have easy access to storage. Very secure and safe.
April 4, 2025
Reply from Storage King Australia - Mitchell
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Facility is good, quoting and onboarding is not
Made an online enquiry for a quote and received a call and then a quote by email. When trying to accept the quote the price was higher. When I then tried to accept the higher price the 'promotion' hadn't been applied and had to be reissued. This didn't happen within the agreed timeframe. Eventually I accepted the quote and the online system didn't reflect the agreed promotion. The process was way more painful than it should have been.
February 22, 2025
Reply from Storage King Australia - Mitchell
Hi DM, we appreciate your feedback and apologise for the confusion and delays you experienced. We're reviewing our processes to ensure smoother transactions in the future. Thank you for bringing this to our attention, and we hope to provide you with a better experience next time.
Reply from Storage King Australia - Mitchell
Thanks for the great review, Joanne. It is a pleasure to be of service.
Great service and responsiveness
Great service and responsiveness from Jay. He helped us all the way through. Staff at Mitchell ACT equally kind and caring. Were all willing to consider prices and requests well and were very well informed about their business. DBX team fantastic and moved professionally and quickly.
September 19, 2024
Reply from Storage King Australia - Mitchell
Hi Margaret, thank you for your wonderful feedback! We're glad to hear that Jay and the entire Mitchell ACT team provided such great service and support. Your kind words motivate us to keep delivering the best experience possible. We appreciate your recognition of our hard work!
So far we have been very happy with…
So far we have been very happy with Storage King as they have been extremely helpful, plus the staff have had a really nice, pleasant attitude.
September 1, 2024
Reply from Storage King Australia - Mitchell
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
The free are reasonable and access is easy
Beiknh able to pop in and out is very convenient for me
July 24, 2024
Reply from Storage King Australia - Mitchell
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Reply from Storage King Australia - Mitchell
Hi Louise, Thank you for the great review!
Great storage services.
Staffs are friendly and welcoming. Facilities are clean, easy to access, and prices are affordable.
June 4, 2024
Reply from Storage King Australia - Mitchell
Hi Hieu, Thank you for taking the time to share your positive experience with us. We appreciate your feedback and look forward to serving you again in the future.
Staff was helpful and friendly
June 3, 2024
Reply from Storage King Australia - Mitchell
Hi Kym, Thank you for the great review!
Needed to rent a garage for a few days…
Needed to rent a garage for a few days for my car while I cleaned out my garage at home. Minimum rental was 1 month. Not to happy that I had to pay $580 for the rental when I just needed secure garaging for 2 to 3 days. ln the end I left my car in there just short of the 1 month period to make it worthwhile.
Could provide better short term rental options. Secure facility was a plus.
April 26, 2024
Reply from Storage King Australia - Mitchell
Hello John, We greatly appreciate you taking the time to share your feedback with us, We'll be taking your experience into consideration as we work to improve our business and service.
Reply from Storage King Australia - Mitchell
Hi Kavitha, Thank you for the great review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.