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Storage King Australia - Prestons Reviews 63

TrustScore 4.5 out of 5

4.7

150 Jedda Rd, 2170 Prestons, NSW, AU


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Rated 4 out of 5 stars

Gary did quite well considering your computers were playing up. But I still haven't recived a recipt for my first month payment.

Company replied

Rated 5 out of 5 stars

Storage King made my move so much easier. The facility is spotless, incredibly secure, and the staff were absolute legends helping me find the right unit size. Simple sign-up and easy access. Highly r... See more

Company replied

Rated 5 out of 5 stars

Felt welcomed as soon as I arrived. Customer service is top notch at Storage King Preston because Denise makes it a breeze to set everything up. She goes beyond when she knows you need something done... See more

Company replied

Rated 5 out of 5 stars

Hassle free, friendly helpful always. I have never felt spoken down to and not feel afraid to ask them any concerns. Really great customer service all round from this location. Used them on & off regu... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Prestons

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Felt welcomed as soon as I arrived

Felt welcomed as soon as I arrived. Customer service is top notch at Storage King Preston because Denise makes it a breeze to set everything up. She goes beyond when she knows you need something done asap. I’d recommend this storage company 100%

July 26, 2023
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Reply from Storage King Australia - Prestons

Hello Monica, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Was very happy with the service and was…

Was very happy with the service and was very helpful even when we arrived after hours and wanted access. Geate job very happy with the service.

July 11, 2023
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Reply from Storage King Australia - Prestons

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Denise she is amazing .

Denise she is amazing .. she help with what she can .. she love her job . Ut is close to my place the give me little discount to allowed me to sort my life out and maje me stress relief from the clutter in my place

July 9, 2023
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Reply from Storage King Australia - Prestons

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff, clean premises

July 1, 2023
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Reply from Storage King Australia - Prestons

Thanks for the great review, Andy. It is a pleasure to be of service.

Rated 5 out of 5 stars

Could not be happier

Could not be happier! The staff at Prestons are amazing, truly special, super helpful! They’re like our family, they know everyone by name and always giving a helping hand.

June 22, 2023
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Reply from Storage King Australia - Prestons

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 4 out of 5 stars

Very convenient and close to the place…

Very convenient and close to the place where i gonna move,staff is friendly and accomodating.
Good job!

June 9, 2023
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Reply from Storage King Australia - Prestons

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

The manager Gary and his wonderful team. The A team.

The manager, Gary, is a really friendly person who treats you with respect, listens to your needs and tries to give you the best price possible. Denise in the office is always happy and very helpful. The facility is new and in an immacuolate condition. It was such an easy process to get started and everyone you deal with at the Prestons store is amazing. Highly recommend this team and storage for your goods. Fantastic!!!

June 9, 2023
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Reply from Storage King Australia - Prestons

Hello Margaret, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Denise is a gem 100%

From my first phone call to enquire. Denise was friendly, informative and very understanding of my situation. (last minute) I didn’t need to hire a trailer or truck, I was able to book SK’s van. Top knotch service.
Met Denise the following day and she was upfront, and whatever questions I had, she put my mind at ease. They didn’t have what I actually wanted, but Denise gave me options and I’m happy with the storage unit we ended up.

A month on and I know I’ve made the best choice,

May 19, 2023
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Reply from Storage King Australia - Prestons

Hello Frances, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

The manager of the centre was great

The manager of the centre was great. He went above and beyond. It is easy to get in and out of the storage facility.

April 23, 2023
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Reply from Storage King Australia - Prestons

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

excellent facility..clean and organised…

excellent facility..clean and organised with easy access and security. staff are so happy to help you in any way.
a great new storage option with fair pricing and a good opening deal. the office has boxes, storage options and locks for sale at very competitive prices.

April 4, 2023
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Reply from Storage King Australia - Prestons

Hello Linda, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Staff were very helpful and…

Staff were very helpful and informative. Did everything with a smile. Very accomadating

March 22, 2023
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Reply from Storage King Australia - Prestons

Hello Roy, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Great experience

Great experience. First time renting a storage space and Denise was very very helpful. She explained how everything works and the procedures to using the facility.

March 2, 2023
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Reply from Storage King Australia - Prestons

Hello Dianne, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Awesome

👏👏👏 awesome work

February 28, 2023
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Reply from Storage King Australia - Prestons

Hi Pasquale, Thank you for the positive feedback!

Rated 4 out of 5 stars

I like the customer service given by…

I like the customer service given by the employees and managers at all my needs but i think we should be able to have access to the storage 24/7 as all the other storage facilities in the area like kennards
Other than that i am very satisfied with storage king

February 15, 2023
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Reply from Storage King Australia - Prestons

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, explained all options, showed numerous options for storage spaces,

February 15, 2023
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Reply from Storage King Australia - Prestons

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Great facility

Great facility, easy access and helpful staff

February 15, 2023
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Reply from Storage King Australia - Prestons

Thanks for the great review, Marc. It is a pleasure to be of service.

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