Gary did quite well considering your computers were playing up. But I still haven't recived a recipt for my first month payment.
Company replied

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Gary did quite well considering your computers were playing up. But I still haven't recived a recipt for my first month payment.
Company replied
Storage King made my move so much easier. The facility is spotless, incredibly secure, and the staff were absolute legends helping me find the right unit size. Simple sign-up and easy access. Highly r... See more
Company replied
Felt welcomed as soon as I arrived. Customer service is top notch at Storage King Preston because Denise makes it a breeze to set everything up. She goes beyond when she knows you need something done... See more
Company replied
Hassle free, friendly helpful always. I have never felt spoken down to and not feel afraid to ask them any concerns. Really great customer service all round from this location. Used them on & off regu... See more
Company replied
Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
Visit our website: storageking.com.au
150 Jedda Rd, 2170, Prestons, NSW, Australia
Replied to 80% of negative reviews
Typically replies within 1 week
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Felt welcomed as soon as I arrived. Customer service is top notch at Storage King Preston because Denise makes it a breeze to set everything up. She goes beyond when she knows you need something done asap. I’d recommend this storage company 100%

Reply from Storage King Australia - Prestons
Was very happy with the service and was very helpful even when we arrived after hours and wanted access. Geate job very happy with the service.

Reply from Storage King Australia - Prestons
Denise she is amazing .. she help with what she can .. she love her job . Ut is close to my place the give me little discount to allowed me to sort my life out and maje me stress relief from the clutter in my place

Reply from Storage King Australia - Prestons

Reply from Storage King Australia - Prestons
Could not be happier! The staff at Prestons are amazing, truly special, super helpful! They’re like our family, they know everyone by name and always giving a helping hand.

Reply from Storage King Australia - Prestons
Very convenient and close to the place where i gonna move,staff is friendly and accomodating.
Good job!

Reply from Storage King Australia - Prestons
The manager, Gary, is a really friendly person who treats you with respect, listens to your needs and tries to give you the best price possible. Denise in the office is always happy and very helpful. The facility is new and in an immacuolate condition. It was such an easy process to get started and everyone you deal with at the Prestons store is amazing. Highly recommend this team and storage for your goods. Fantastic!!!

Reply from Storage King Australia - Prestons
From my first phone call to enquire. Denise was friendly, informative and very understanding of my situation. (last minute) I didn’t need to hire a trailer or truck, I was able to book SK’s van. Top knotch service.
Met Denise the following day and she was upfront, and whatever questions I had, she put my mind at ease. They didn’t have what I actually wanted, but Denise gave me options and I’m happy with the storage unit we ended up.
A month on and I know I’ve made the best choice,

Reply from Storage King Australia - Prestons
The manager of the centre was great. He went above and beyond. It is easy to get in and out of the storage facility.

Reply from Storage King Australia - Prestons
excellent facility..clean and organised with easy access and security. staff are so happy to help you in any way.
a great new storage option with fair pricing and a good opening deal. the office has boxes, storage options and locks for sale at very competitive prices.

Reply from Storage King Australia - Prestons
Staff were very helpful and informative. Did everything with a smile. Very accomadating

Reply from Storage King Australia - Prestons
Great experience. First time renting a storage space and Denise was very very helpful. She explained how everything works and the procedures to using the facility.

Reply from Storage King Australia - Prestons
I like the customer service given by the employees and managers at all my needs but i think we should be able to have access to the storage 24/7 as all the other storage facilities in the area like kennards
Other than that i am very satisfied with storage king

Reply from Storage King Australia - Prestons
Very helpful staff, explained all options, showed numerous options for storage spaces,

Reply from Storage King Australia - Prestons

Reply from Storage King Australia - Prestons
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