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Storage King Australia - Raymond Terrace Reviews 

57
TrustScore 5 out of 5

4.8

40 Richardson Road, 2324 RAYMOND TERRACE, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

We had been buying good quality boxes from Storage King for a couple of weeks, and found them extremely obliging (AND long suffering), so when we decided we need storage as well, we went to them. We... See more

Company replied

Rated 5 out of 5 stars

10/10 Fantastic customer service. The lady in the office (Taylah) went above and beyond to help out in any way possible. Easy online signup, great website. Free van to move stuff. Good price, plus a d... See more

Company replied

Rated 4 out of 5 stars

Great and friendly staff ready to help with options, clean and large storage areas at a reasonable price. Am able to access the storage unit when I like and/or need to. Good explanation an entrance a... See more

Company replied

Rated 5 out of 5 stars

The manager of Storage King, Raymond Tce, Taylah, has gone beyond the normally accepted customer service role and given me brilliant help. She has made a difficult and testing time into a time that ha... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Raymond Terrace

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!


Contact info

  • 40 Richardson Road, 2324, RAYMOND TERRACE, NSW, Australia

  • 02 4987 1200

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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Replied to 72% of negative reviews

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4.8

All reviews

(57)

1,319 reviews in the last 12 months

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Rated 4 out of 5 stars

Price was too much for the size

Location, cleanliness, security all exceptional.
Price for the size was a bit too much.
But I guess one pays for the added security system, and staffing there.

December 24, 2023
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Reply from Storage King Australia - Raymond Terrace

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

Very kind

Very kind, helpful understanding staff. I had a unique predicament as I am in NZ but needed local Australian storage for items that I had left there since moving 10 years ago. Trying to organise from overseas was easy process and the lovely lady onsight was incredibly helpful when I arrived there to move items.

December 4, 2023
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Reply from Storage King Australia - Raymond Terrace

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

Friendly and informative

Friendly and informative. First time user. Everything was clearly explained.

December 10, 2023
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Reply from Storage King Australia - Raymond Terrace

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Friendly service

Friendly service, Very helpful. Easy access and affordable.

November 27, 2023
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Reply from Storage King Australia - Raymond Terrace

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Very easy experience to organise

Very easy experience to organise, was sent information to fill out so when I arrived it was sorted very quickly

October 3, 2023
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Reply from Storage King Australia - Raymond Terrace

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 4 out of 5 stars

Staff are great

Staff are great, great service and very hospitable and friendly.
The star that is only missing is availability hours, I would recommend being 24 hour access would have given 5 stars.

July 23, 2023
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Reply from Storage King Australia - Raymond Terrace

On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.

Rated 5 out of 5 stars

The young gentleman was very…

The young gentleman was very helpful.Explained everything and I felt blessed with such great service.

July 29, 2023
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Reply from Storage King Australia - Raymond Terrace

Thanks for the great review, Helen. It is a pleasure to be of service.

Rated 2 out of 5 stars

Not clean or tidy!

Outsides of buildings have lots of cobwebs showing; concrete pads have weeds in cracks; inside of my shed was not very clean.

May 4, 2023
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Reply from Storage King Australia - Raymond Terrace

Hi James, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.

Rated 5 out of 5 stars

enquiring about storage sheds

I was at the office enquiring about storage sheds and been shown around the possiblities of small/medium ones and to make it a package, a bigger one came up last minute as i was storing my whole house in the shed and really wanted our belongings to be all in one. So saves me having separate medium ones i was happy to take the larger one and got all my belongings into one area. Also happy with the security of it as well and can enter anytime during the required hours.

February 16, 2023
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Reply from Storage King Australia - Raymond Terrace

Hello Sarah, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Friendly

Friendly, helpful, polite staff. Clean, organised and safe facility. I prefer to talk to a person rather than a screen and that was possible and the experience was positive.

February 27, 2023
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Reply from Storage King Australia - Raymond Terrace

Thanks for the great review. It is a pleasure to be of service.

Rated 5 out of 5 stars

Taylah is wonderful!

Taylah (Raymond Terrace) has been incredibly helpful! Full of information to answer all my questions, and always willing and eager to help.

February 4, 2023
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Reply from Storage King Australia - Raymond Terrace

Thanks for the great review, Natasha. It is a pleasure to be of service.

Rated 5 out of 5 stars

We when to see if we could get another…

We when to see if we could get another shed next to our an very helpful

November 28, 2022
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Reply from Storage King Australia - Raymond Terrace

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 4 out of 5 stars

Helpful

I found the staff helpful.

November 9, 2022
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Reply from Storage King Australia - Raymond Terrace

Hi Cheryl, Thank you for the great review!

Rated 5 out of 5 stars

They helped me in my time need.

They helped me in my time need.
Once approved everything went smoothly as possible as moving goes. I do feel that things are secure there. The were accommodating in my circumstance.

October 25, 2022
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Reply from Storage King Australia - Raymond Terrace

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 4 out of 5 stars

Lady was very nice setting it up it was…

Lady was very nice setting it up it was easy to pay etc handy place not far from freeway only thing was it was a bit tight for room price was good

July 29, 2022
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Reply from Storage King Australia - Raymond Terrace

Dear Mark, We really appreciate you taking the time to share your rating with us.

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