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Storage King Australia - Sunbury Reviews 110

TrustScore 4.5 out of 5

4.6

18 Anderson Rd, 3429 SUNBURY, VIC, AU


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Rated 5 out of 5 stars

Shannon was exceptional at the Sunbury Storage King from the moment I made the first phone call to the moment I stepped into the office. Shannon was very helpful down to earth, she listened and provid... See more

Company replied

Rated 5 out of 5 stars

All the people I have spoken to from Storage King - Sunbury were nothing but professional, helpful and informative on the whole process from start to finish. Plus they have all of the materials req... See more

Company replied

Rated 5 out of 5 stars

The staff were & are fantastic! All my questions & concerns were cleared up. The facilities are first-class with the unit being spotless, in a secure environment, an onsite shop is available & even a... See more

Company replied

Rated 5 out of 5 stars

Great team at the Sunbury Storage KIng Office who made the process easy securing a space for my belongings as I move home over the coming months. They were helpful in showing me various sized uni... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. Records Storage Facility
  6. Storage Facility

About Storage King Australia - Sunbury

Written by the company

Storage King Australia: Stuff It. Live More.

We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.

Why Aussies Love Storing with Storage King:

  • Total Peace of Mind: We take security seriously so you don't have to worry. Our facilities have advanced security measures, so your cherished belongings are in safe hands.
  • Flexible and Fair: Life changes, and your storage should too! We have every unit size imaginable, from small lockers to huge warehouse-sized spaces. Plus, our storage spaces are simply month-to-month — no lock-ins, no fuss.
  • We Help You Move: Forget the endless hunting for boxes! We stock all the high-quality moving boxes, packing tape, and bubble wrap you'll need right in-store. Need a hand with transport? Many of our locations offer convenient vehicle hire options, including courtesy van or truck use on move-in.
  • Easy Access, Everywhere: Our locations are clean, well-lit, and designed for easy drive-up access. Pop in when you need to, thanks to our generous access hours.
  • Real People, Real Help: Our local Australian team are experts in storage and genuinely love helping people. Come chat to us! We'll help you figure out the perfect fit and share our best moving tips.

How We Can Help You:

  • Home Storage: Clearing space for a renovation, moving house, or just getting rid of the clutter.
  • Business Storage: Need a clean, dry space for inventory, tools, important files, or equipment? We're the affordable warehousing alternative.
  • Vehicle Storage: Safe, secure long-term parking for your beloved car, boat, or caravan.
  • Boxes & Packing Supplies: Get everything you need to pack safely in one convenient place.

Ready to reclaim your spare room and simplify your life? Stuff It. Live More.

Storage King is here to make your storage experience smooth, secure, and stress-free.

Give us a call on 1800 100 700 or get a free quote online today!

Visit our website: storageking.com.au


Contact info

Get Your FREE, No-Obligation Quote Today

Need Storage? Get your FREE quote now — it's easy and no obligation!

4.6

Excellent

TrustScore 4.5 out of 5

110 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Shannon Sunbury

Shannon was exceptional at the Sunbury Storage King from the moment I made the first phone call to the moment I stepped into the office. Shannon was very helpful down to earth, she listened and provided time and knowledge to ensure I entered into an agreement that I not only understood but that was going to best cater for my needs.

January 2, 2023
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Reply from Storage King Australia - Sunbury

Hello Heather, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Highly Recommended

All the people I have spoken to from Storage King - Sunbury were nothing but professional, helpful and informative on the whole process from start to finish.
Plus they have all of the materials required to help you move. I would highly recommend them. They offer a First Class Service.

January 16, 2023
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Reply from Storage King Australia - Sunbury

We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.

Rated 5 out of 5 stars

The Customer Service I received from…

The Customer Service I received from Melody was great and she was so helpful.

December 29, 2022
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Reply from Storage King Australia - Sunbury

Thanks for the great review, Warren. It is a pleasure to be of service.

Rated 4 out of 5 stars

Very helpful

Moved the unit when the initial one had water damage, loan truck was fantastic. Everything was explained very well.

December 20, 2022
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Reply from Storage King Australia - Sunbury

Hello Addam, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.

Rated 5 out of 5 stars

Great

They were really helpful and explained everything.

December 7, 2022
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Reply from Storage King Australia - Sunbury

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 4 out of 5 stars

Storage King Sunbury Improve Service

Storage King Sunbury have since made an improvement to their service. I received an apology and a small refund on the last week. It's a shame about the flu. I always wear a mask and the day I didn't, I got it! Shane the staff don't wear masks with new strain of Coronavirus but a definite improvement in service:-)

December 4, 2022
Unprompted review
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Reply from Storage King Australia - Sunbury

Dear Petrice, We really appreciate you taking the time to share your rating with us.

Rated 2 out of 5 stars

Careless Staff Members

Careless Staff Members
No mask, this staff member's flu made me ill, creating delay.
Manipulated by another who threatened to bill me as my contract expires on a Sunday.
In addition I do not have 24-hour access. Their sign says car will be impounded after 8pm.
I was over billed for unnecessary cleaning fee which I could have done. It's a Rort because they're pro-rata
I addition, the lights go out unexpectedly and the locker isn't lit. But bad service overall, and not a touch on Osborne Park WA who have excellent service and 24-hour access minus threats & manipulation. Avoid this place:-(

November 15, 2022
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Reply from Storage King Australia - Sunbury

Hi Pat, thank you for posting a review and we’re sorry to hear that your experience did not meet your expectations. Your feedback helps us identify areas where we can improve, ensuring we always maintain our high levels of customer service.

Rated 5 out of 5 stars

Greater people to deal with Sunbury…

Great people to deal with Sunbury location clean and well managed.

November 8, 2022
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Reply from Storage King Australia - Sunbury

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

Rated 5 out of 5 stars

Very friendly and informative staff

Very friendly and informative staff - we had never used a storage facility before but felt very comfortable leaving our belongings in such a clean, secure and simple set up. Thankyou

September 18, 2022
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Reply from Storage King Australia - Sunbury

We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.

Rated 5 out of 5 stars

Great service

Great service, very easy experience and good value.

August 16, 2022
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Reply from Storage King Australia - Sunbury

Dear Glen, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

Friendly staff and easy access storage

Friendly staff and easy access storage. Great for when your house settles on a different day to store away your furniture ect.

July 29, 2022
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Reply from Storage King Australia - Sunbury

Dear Miss, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

North Geelong Vic

staff very friendly and helpful and my daughter has storage there so it made it easy for me to find the l needed....

June 26, 2022
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Reply from Storage King Australia - Sunbury

Dear Margaret, We really appreciate you taking the time to share your rating with us.

Rated 5 out of 5 stars

I found the process to be excellenti

I found the process to be excellent. From initial enquiry to hiring the storage, the service was first rate, clear and transparent.

June 16, 2022
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Reply from Storage King Australia - Sunbury

Hi Richard, Thank you for the great review!

Rated 5 out of 5 stars

I had 3 storage rooms at sunbury…

I had 3 storage rooms at sunbury storage l
King and I found them to be professional, friendly, Happy to help with anything.
The storage areas are, like the rest spotless.
E
I had to contact them on several occasions and o found them pleasant, very user-friendly, and knowledgeable regarding storage king .

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

professional services

professional services, easy access to storage, excellent facility. Staff very warm and helpful.

July 21, 2021
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Reply from Storage King Australia - Sunbury

Thanks for the great review, customer. It is a pleasure to be of service.

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Easy to get set up and access hours are convenient.

June 19, 2021
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Reply from Storage King Australia - Sunbury

Hi customer, Thank you for the positive feedback!

Rated 5 out of 5 stars

Great Staff

Great Staff, great location, clean and very professionally run whilst maintaining friendly relationship.

May 19, 2021
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Reply from Storage King Australia - Sunbury

This is great news! We're so happy to know that you had a good experience. Thank you for your review.

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