The Team at Storage King Thomastown are Fantastic, I have had the pleasure to be assisted by Sandor, Karen. My whole experience so far has been hassle free from settling into my storage to payments.... See more
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The Team at Storage King Thomastown are Fantastic, I have had the pleasure to be assisted by Sandor, Karen. My whole experience so far has been hassle free from settling into my storage to payments.... See more
Company replied
Beautiful people working in the office, friendly and easy to talk to. Very professional and place nice and clean
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Upon prepaying a storage unit that upon arrival realesed was too small they were more than helpful to upgrade to bigger size and pay difference there and then.Alough havnt used yet the free Van for 5... See more
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Staff are friendly and professional. I had requested a call back from three different companies storage king Thomastown was the only company to call and provide exceptional service over the phone. Wi... See more
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Written by the company
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
98 Northgate Dr, 3074, THOMASTOWN, VIC, Australia
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Replied to 73% of negative reviews
Typically replies within 1 week
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Storage King Thomastown definitely go the extra mile in customer service. They were super flexible, super knowledgeable and offered really practical advice.
We had never used a self storage service before, but these guys really guided us through the process.

Reply from Storage King Australia - Thomastown

Reply from Storage King Australia - Thomastown
Top class customer service, flexibility, attentiveness, patience and willingness to go the extra mile.

Reply from Storage King Australia - Thomastown
The staff where very helpful
Karen was always making
Sure we ok
Ty storage king
Thomas town

Reply from Storage King Australia - Thomastown
They where helpful with finding the right unit. Friendly staff. Clean and easy access to unit.

Reply from Storage King Australia - Thomastown
Location and flexibility
Easy access 7 days a week. Friendly staff.

Reply from Storage King Australia - Thomastown
Karen was great. Very professional, patient and explain the process of storage very well.

Reply from Storage King Australia - Thomastown
Great experience - no hassle. Professional and friendly staff. I highly recommend this store.

Reply from Storage King Australia - Thomastown
Really friendly and helpful staff.
Clean facility.
Easy to access entry and exit.

Reply from Storage King Australia - Thomastown
Fantastic support from Storage King Thomastown, I highly recommend them. The team always lets me know if there is any pertinent information or updates about my storage unit, and have been really helpful in sorting out small issues/questions. I really cannot fault them and sincerely appreciate the great service I've received from Karen and Daniel.
Friendly helpful staff. Lockers clean, easily accessible. Trolleys readily available. Hiccup with gate entry after hours was easily resolved using after hours phone number. Very happy with facilities and service

Reply from Storage King Australia - Thomastown
Extremely professional and helpful both in contract engagement and with the supply of packaging materials.
Payment made easy through direct debit.
Storage facility is clean and access into and out of the premises again made easy through the use of a secure keycode.
All in all very happy indeed with Storage King.

Reply from Storage King Australia - Thomastown
I been with storage king tbomastown for 2 years the lady at the desk does not like me i have ask to speak to the manage as they keep putting my bill up and they havent called me i called and asked when will i get a call and they put my bill up again i suffer from anxiety and explain that to the lady and now she is purposly giving me anxiety worst experience
Service was very good and super helpful, facilities are great. All very easy and I'm comfortable having my stuff there.

Reply from Storage King Australia - Thomastown
Was given conflicting information about closing hours and consequences of not exiting the premises after 9pm.
Often difficult to find a flat bed trolley.
Found better places with 24 hour access and promotions for new customers
Great service however disappointed that staff didn’t advise us of the height limit in the lift when we were explicit in outlining all specs for our storage requirements.
Luckily we had man power to help lug furniture up the staircase or else we would have been in a lot of trouble.

Reply from Storage King Australia - Thomastown
No surprises, everything was laid out. Didn't wow us, but certainly didn't disappoint

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Reply from Storage King Australia - Thomastown
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