Storage Post Reviews 1,124

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Manny and his staff at Prospect Heights are amazing. The building was always cleaned and maintained. They always provided excellent customer service. Overall they made my storage experience simple and... See more

Rated 5 out of 5 stars

Storage Post has the best people helping me with my self storage needs! Stan the store manager gave me helpful hints about how to place my items in the unit to maximize the space and fit in to a much... See more

Rated 5 out of 5 stars

Randi was a great help having anxieties about using storage for the first time. He provided lots of information and other helpful resources to make the move seamless. Looking forward to doing business... See more

Rated 5 out of 5 stars

I have been with storage post for a few years now. I started in the Brooklyn location I'm a catering company and I also do community popup to feed the community. As a business owner it is extremely v... See more

Company details

  1. Warehouse
  2. Furniture Store

Information provided by various external sources

Storage Post provides modern, convenient and secure self storage facilities to discerning customers in neighborhoods across the United States. We’re committed to constantly improving our facilities, developing the best locations in the nation, and offering unparalleled customer service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had such a bad experience at Public…

I had such a bad experience at Public Storage (they were going to charge me $75 more than what they quoted me) and then I went to a few others storage companies and finally found Alex Lambertus at the Storage Post in Yonkers. As bad as my first experience was, this was the exact opposite. Alex had a great unit available for about the same price as Public storage and Storage Post is climatized - so much better. I found Alex efficient, knowledgeable, and most helpful. You won't be disappointed with Storage Post.

April 20, 2018
Unprompted review
Rated 5 out of 5 stars

I just want to express my appreciation…

I just want to express my appreciation for the team at this Storage Post, I have never had a situation or a problem that these guys and ladies could not take care of.
Fred,Rohal and Ricky make it a pleasure to run my business out of here,everyone continuously goes beyond expectations with professionalism and courteous service. I’ve actually witnessed Fred deal with irate customer, no matter how much she yelled at him he remained poised professional and polite, I left before I saw the final outcome but Fred was cool as a cucumber.
And I don’t want to forget the night security guy ( sorry I forgot his name ) always friendly and helpful.I just want to say thank you, to ALL of you for everything that you do. The Set Up New York appreciates you!

April 16, 2018
Unprompted review
Rated 4 out of 5 stars

Excellent

In my admition, Gloria Ramirez and a young man who I don't remember his name were very helpful, but on my second day when I was trying to access the storage the pin didn't work and Gloria was very helpful. The storage is accessible and is secured I'm happy but the part about the pin they need to work on itm

April 13, 2018
Unprompted review
Rated 5 out of 5 stars

Grade A plus

Grade A plus - everyone on shift was knowledgeable, helpful and efficient- as always thanks

April 12, 2018
Unprompted review
Rated 5 out of 5 stars

Managing staff is very helpful and…

Managing staff is very helpful and cordial. The site's grounds and hallways are kept clean & uncluttered.
Hope that all units be provided with adequate surrounding lighting, including my unit: D117. I also wish for all areas within the building be made climate controlled in the very near future.

Thank you for your services and keep up the good work!

April 9, 2018
Unprompted review
Rated 5 out of 5 stars

As a first time user

As a first time user, I find that the office person exhibited excellent knowledge about the system, security, hours, loading carts, etc. My processing time was short and efficient. I rate the Storage Post with 5 stars without doubt. I'll be happy to recommend your service to others.

Robert King

April 8, 2018
Unprompted review
Rated 5 out of 5 stars

Fred is the man!

Fred was on top of everything. Laid out all my options and got me into the unit I wanted right away. Very very helpful. Even had a solid pizza recommendation nearby. Almost makes me wish I had a reason to come here more often.

April 8, 2018
Unprompted review
Rated 5 out of 5 stars

Refreshing to see today!

I must say that one guy at the 3325 Atlantic ave Storage Post Abraham Sosa has demonstrated a high proficient repor due to his diligent work ethics! He know before I do what my needs are! Absolutely refreshing in a world of inept people!

April 6, 2018
Unprompted review
Rated 5 out of 5 stars

AWESOME Staff!!!

I relocated 2/28/18 from Maryland to NY, during THE worst snow/sleet/ice/wind storm of the season. Several sections of I-95 was closed, and so were numerous other hwy's an routes making the trip (in a 15' U-haul) arduous (to say the least). As my trip time increased (because of weather) from 4 hours to 5, then 6, then 8, I called storage post to see if they would be open when I arrived as I had not yet done my paperwork, or signed my lease. Valerie was extremely professional and helpful, she reached out to the corporate office to request they set up my account via phone, and once this was approved and then completed, she called me back to provide me with a temporary access code and extended the hours for my access so that I can move in (MUCH) later than originally anticipate--and after the facility had closed. Valerie took care of all of the details and requirements (via phone) and was able to make my move-in a very smooth transition in what was otherwise a horrible day. When I returned to the following day to sign my lease, India was also super helpful and very professional when explaining the facility rules and requirement. Thank you for a very professional, knowledgeable staff.

March 31, 2018
Unprompted review
Rated 5 out of 5 stars

Your staff is wonderful

Your staff is wonderful and professional and it greatly appreciated by me especially at that moment when I was moving out of my parents home after caring for them and then having to sell their home with their passing. I was a bit of emotional wreck and they made (so pleasant and I wouldn’t mind actually living in your storage facility) the entire transaction very pleasant thanks Jim Barry

March 24, 2018
Unprompted review

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