Storage Post logo
Visit website

Storage Post Reviews 1,123

•
TrustScore 4.5 out of 5

4.3

Warehouse
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Storage Post has the best people helping me with my self storage needs! Stan the store manager gave me helpful hints about how to place my items in the unit to maximize the space and fit in to a much... See more

Rated 5 out of 5 stars

I have been with storage post for a few years now. I started in the Brooklyn location I'm a catering company and I also do community popup to feed the community. As a business owner it is extremely v... See more

Rated 1 out of 5 stars

On the surface everything seemed fine. Untill mice infestation and claim process. They wouldn't pay even the claim unless you sign away your rights , to have your belongings destroyed and have headach... See more

Rated 5 out of 5 stars

Randi was a great help having anxieties about using storage for the first time. He provided lots of information and other helpful resources to make the move seamless. Looking forward to doing business... See more

Company details

  1. Warehouse
  2. Furniture Store

Information provided by various external sources

Storage Post provides modern, convenient and secure self storage facilities to discerning customers in neighborhoods across the United States. We’re committed to constantly improving our facilities, developing the best locations in the nation, and offering unparalleled customer service.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

3325 Atlantic ave store

3325 Atlantic ave store. Horrible customer service and extremely eager to try and auction your stuff off and all these fees and then not willing to work with you at all. Very cold hearted establishment. One week ago I was told one price then a week later i was told an additional 100 and no one was willing to try and work with me at all.
If you want your belongings to be kept safe and sound find another establishment. They also have mouse traps everywhere so you know what that means. Never had a business charge me 100 dollars a day later and not be willing to waive not even a penny.

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome!

The experience from start to finish was seamless. All questions were answered promptly, we had great follow up and they made everything easy.

November 29, 2019
Unprompted review
Rated 1 out of 5 stars

Professionalism

I think some of the company policies should be more flexible especially for those who are on public assistance. I think that some of the attitudes at Brook ave location in the Bronx could be better. Accommodating those who aren’t working in a manner that doesn’t stress them out or having to deal with management that don’t like their job because maybe it is too much for them. I sure hope the central office views this post.

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Secure

I feel very comfortable knowing that that my property is safe,the fact that everthing is secured 24 hours a day.

October 28, 2019
Unprompted review
Rated 4 out of 5 stars

Was ok

Was ok
I was expecting more collaboration from the customer service but it’s ok probably they were tired.,!!

October 27, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look