Store Fenetre de Toit.fr Reviews 

7,516
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

We had a bespoke made to measure blind made, it ws easy to follow the size guide, the price was very reasonable and it arrived in a timely manner. The product was quite easy to fit and looks greatm

Rated 4 out of 5 stars

produit conforme à la description et facile à monter. Je recommande

Rated 5 out of 5 stars

I ordered a custom-size blind for my roof window. Easy to use website and product was delivered in a couple of weeks. Product well protected in its packaging. The blind was easy to install (only 4 s... See more

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4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.5

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(7,516)

564 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Notice peu claire

Notice peu claire, difficile à installer

January 6, 2022
Store Fenetre de Toit.fr logo

Reply from Store Fenetre de Toit.fr

Bonjour,
Nous avons bien pris en compte votre demande.
Nous prenons immédiatement contact avec vous par email.
Nous sommes navrés de la gêne occasionnée.
Cordialement.
Le Service Relation Clientèle.

Rated 3 out of 5 stars

The quality of the blinds

The quality of the blinds, particularly the little black guides pushed into the fabric is poor, especially as these are Velux blinds.
The delivery problems were not your fault, but the delivery company that you use is the only one that cannot find our house!!

September 24, 2021
Store Fenetre de Toit.fr logo

Reply from Store Fenetre de Toit.fr

Good afternoon.
We are sorry to see that the blind is not compliant.
We will contact you immediately by email.
We are sorry for the inconvenience caused.
Sincerely.
The Customer Service Department.

Rated 3 out of 5 stars

Difficile à monter et à faire…

Difficile à monter et à faire fonctionner correctement

July 5, 2021
Store Fenetre de Toit.fr logo

Reply from Store Fenetre de Toit.fr

Bonjour,
Nous sommes navrés de constater que le store soit difficile à placer et à faire fonctionner correctement.
Nous prenons immédiatement contact avec vous par email.
Nous sommes navrés de la gêne occasionnée.
Cordialement.
Le Service Relation Clientèle.

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