While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service!! I ordered a 3S airlift kit by mistake. I actually wanted the 3p kit. I first made contact with them by using their 'live online chat' on their website. I had a quick respo... See more

Rated 5 out of 5 stars

The bolt pattern wheel adapters fit perfectly (4x114.3 to 4x130). They were delivered quicker than the quoted 7-10 business day turnaround which was appreciated. I also appreciated Del's call befor... See more

Rated 4 out of 5 stars

Customer service was excellent. They prevented me from making a completely wrong purchase. However, the part was still wrong. It wasn't entirely their fault. I gave picture of the measurements of my w... See more

Rated 5 out of 5 stars

Customer service was great. Had an issue with 3rd party vendor. Lindsey got the issue resolved . She was in constant contact with me I never felt forgoten about Would not hesitate from ordering f... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

Gauge Store is a wholesale and supply house for all types of aftermarket auto parts. We specialize in Air Suspension, Lift Kits, Wheel Adapters, Wheel Spacers and Custom Wheels


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Ordered item that had a 4-6 week lead time. Not only did customer service double check with me upfront that I was okay with that but Gauge delivered in half the expected time. Great service.

April 28, 2021
Rated 5 out of 5 stars

OBS F150 DREAM BEAMS PURCHASED

They were super helpful here at the gate store I had initially gotten mad and emailed them a hateful email about how I didn't receive my item within 3 or 4 days not knowing that it had to be custom-made they were cool calm tell me what I needed to know told me when exactly I would have it and I had it that day did they told me I would I would recommend them to anyone this is good company to use for all your lowering and custom needs

April 1, 2021
Rated 5 out of 5 stars

Order was made and Ginger called to…

Order was made and Ginger called to confirm and help with size and measurements. Gave me what she found as stock and wanted to make sure oder was right. With their help and my own measurements oder was perfect and worked great. Thanks again.

March 14, 2021
Rated 5 out of 5 stars

Quick shipment

Quick shipment, good customer service. Checked in with me to make sure shipment time would be okay. It was at my house quick(about a week) and was packaged nice.

March 10, 2021
Rated 1 out of 5 stars

You guys absolutely suck

You guys absolutely suck! I wasted almost $500 on your product and it was the wrong size. I call and get told I can’t return or exchange my item for the right size! The lady was so rude over the phone. I won’t recommend this place

February 8, 2021
Gauge Store logo

Reply from Gauge Store

Steven,
we are confused by your one star review. You ordered the wrong size bolt pattern on a set custom made to order wheel adapters. We went out of our way and offered for you to send the top plate back and we would drill the new ones to your size. All you need to do is pay for the shipping. You signed the agreement when you purchased the adapters that you were ordering the exact size you needed and that they were non refundable.
We have left you multiple messages on your voicemail on 2-1-21 and 2-2-21. This morning 2-8-21 we have left another message and sent a voicemail. We have been in business 22 years and are not here to treat any customer wrong. You are very fortunate that your order is a two piece adapter and our management made an exception to redo your top plate.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look