They wouldn't take responsibility for my order being lost. And wanted me to do all the foot work . Don't care once the get the money.
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See what reviewers are saying
I bought these batteries to replace the old ones in my Chamberlain Liftmaster. My previous batteries lasted 8 years! I was so glad to find these at a reasonable price for 2, instead of replacing the c... See more
Excellent pricing and quick delivery of this critical part for my opener. I installed on the day after receipt. Door now working better than new with more advanced circuit board containing a much la... See more
As far as Preferred Doors goes, I believe it is a very good company. However, during the holiday season they should increase the shipping priority so the package does not get stuck in Houston. The c... See more
Company details
Contact info
221 Baker Rd Bldg E, 77094, HOUSTON, United States
- 281-579-8400
- service@preferreddoorservice.com
- store.preferreddoorservice.com
3.4
Average
683 reviews
No recent history of asking for reviews
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Just a rude group.
The simple issue here is they are not helpful and will berate you and insult you if there is something wrong on their end.
I purchased a garage door opener for a Guardian series Model and did my research and knew it was compatible. Turns out Guardian had updated the battery from A23 to A27 yet it was not updated on their website. I purchased A23s based on their website. No big deal... a few dollars... except when I asked them about it.
They stated that if there was something wrong, it was pretty much my fault. They told me the manual says I chose the wrong garage door opener (turns out, all it needed was a new battery and it worked).
I sent them a picture of the battery and they couldn't admit they may have had an outdated description... instead said I questioned their integrity. Reminder, all I asked was why there was a different battery than advertised. So... I went to Guardian's website and turns out they had in fact updated to an A27.
These people are not knowledgeable. They are a middleman that has not quite kept up to date with what they are selling. If they simply said, our fault, it must have been updated, instead of insulting me and telling me I chose the wrong remote, I would not have cared.
March 22, 2021
Unprompted review
It was perfect and mailed very quickly
March 1, 2021
Received product ahead of estimated…
Received product ahead of estimated delivery time. This product is terrific for smooth opening and closing of garage doors.
March 1, 2021
The product was exactly what I needed
The product was exactly what I needed. However, due COVID I suppose, delivery took a long time.
February 3, 2021
A very professional serious merchant
Very professional serious merchant. Accurate order filling and quick order expediting. Accurate product description. Smooth transaction. Friendly, courteous service. Wide variety of merchandise for every application in the door sector. We are happy to do business with Preferred Doors, LLC. Our experience was entirely positive. We give Preferred Doors, LLC a full Five Stars for professionalism and diligence. Thank you for your business.
February 1, 2021
My order was processed and delivered…
My order was processed and delivered quickly, and I got email notices saying where the package was and when it would be delivered. It arrived right on schedule.
January 5, 2021
Quick shipping.
January 5, 2021
Great service online and in-person.
Great service online and in-person. Pricing, shipping and packaging are great as well.
January 4, 2021
I got it in time and is what I expected.
January 4, 2021
right part--overnight delivery
December 4, 2020
Fast delivery n good product
December 2, 2020
Their response to my order was…
Their response to my order was excellent. The low temp. lubricant for my garage door chain driven opener worked perfectly and I would recommend it.
November 3, 2020
Great customer service and product…
Great customer service and product ordered arrived as promised.
November 3, 2020
My 30 year old Craftsman garage door…
My 30 year old Craftsman garage door opener broke the sprocket coupler.
Sears no longer stocks the coupler, but thanks to Preferred Doors within a week
I have my door in operation.
November 2, 2020
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