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Warlordgames Reviews 693

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, often highlighting them as market leaders. The service is frequently described as amazing, with staff noted for being exceptionally helpful, patient, and friendly, always going above and beyond to assist. Reviewers appreciate the efficient order processing, quick delivery times, and the careful, well-packaged items, often including thoughtful free gifts. However, some customers experienced issues with product completeness, such as missing bases for figures or receiving unfinished items that required self-assembly, which differed from product images.

What people talk about most

Product

Consumers find products to be of good quality and value, with many praising the excellent products and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and genuinely helpful... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and passion for their... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Customers consistently note positive experiences with order, praising the swift dispatch and quick turnaround... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The products are brilliant really well made. The one thing that really stands out with WARLORD games you can tell they have a core emphasis on excellent customer service. Weather my order be online, b... See more

Rated 5 out of 5 stars

We were at Tiger Day today, in bovington, and they had a stand inside the museum. There was 2 guys there and they were extremely helpful and patient, especially the guy who had experience in the artil... See more

Rated 5 out of 5 stars

Great miniatures for a realistic price. Shipping is always handled carefully and within the expected times. The check out process is efficient, and when browsing the store, the tabs are easy to... See more

Rated 5 out of 5 stars

The team at Warlord are great with their customer service standards. From the personal touches, the odd freebie in larger orders combined with some excellent product make them a market leader in hist... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

693 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

When i done the tour they allow you to…

When i done the tour they allow you to choose a special model, me being me, choose a model i saw, then realised another one would be better for my army, so i asked about it and said could i buy it, but due to policy i couldn't, so i just though ok my own fault then the customer service rep said did you do the tour so i said yes and he then said, well if you give me the model you got earlier i will exchange it for you for the other one, so i did, i thought that was great customer service.

April 26, 2025
Rated 5 out of 5 stars

Amazing as always

My orders have always been sent out super quick with no damage and no delays at all. Their customer service is always very helpful answering questions fast and with very good knowledge. 5* service as always and will keep buying from them

March 27, 2025

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