Warlordgames Reviews 693

•

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent craftsmanship of the products, often highlighting them as market leaders. The service is frequently described as amazing, with staff noted for being exceptionally helpful, patient, and friendly, always going above and beyond to assist. Reviewers appreciate the efficient order processing, quick delivery times, and the careful, well-packaged items, often including thoughtful free gifts. However, some customers experienced issues with product completeness, such as missing bases for figures or receiving unfinished items that required self-assembly, which differed from product images.

What people talk about most

Product

Consumers find products to be of good quality and value, with many praising the excellent products and... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and genuinely helpful... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and passion for their... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Customers consistently note positive experiences with order, praising the swift dispatch and quick turnaround... See more

Reviews shaping this summary

The products are brilliant really well made. The one thing that really stands out with WARLORD games you can tell they have a core emphasis on excellent customer service. Weather my order be online, b... See more

We were at Tiger Day today, in bovington, and they had a stand inside the museum. There was 2 guys there and they were extremely helpful and patient, especially the guy who had experience in the artil... See more

Great miniatures for a realistic price. Shipping is always handled carefully and within the expected times. The check out process is efficient, and when browsing the store, the tabs are easy to... See more

The team at Warlord are great with their customer service standards. From the personal touches, the odd freebie in larger orders combined with some excellent product make them a market leader in hist... See more

Contact info

United Kingdom
store.warlordgames.com

4.9

Excellent

693 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Wayland Games

www.waylandgames.co.uk

4.9

(59K)

Crocus.co.uk Ltd

www.crocus.co.uk

4.3

(72K)

tablecheck.com

2.9

(2)

Private Property

privateproperty.co.za

3.2

(1)

Wheree

wheree.com

1.8

(17)

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Merged reviews and profileRead more

This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.
Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. Read more

Mar 9, 2025

Great service and pricing

March 4, 2025

Mar 9, 2025

Good service & prompt delivery.

March 3, 2025

Mar 9, 2025

High quality minis, well packaged

Great store selling high quality historical minis. Products well packaged (a lot better than some peers!). Royal mail delivery works well. Might take 2-3 days post pre-order release date to ship out, but some people get it sooner. Which is all good

March 8, 2025

Unprompted review

Mar 9, 2025

Brilliant communication letting me know…

Brilliant communication letting me know my order was ready, i chose for the store collection option and all went perfectly when i came to pick it up. The staff were really friendly and helpful as always.

March 3, 2025

Mar 9, 2025

Easy website to navigate

Easy website to navigate, prompt despatch and received order , no fuss.

March 3, 2025

Mar 9, 2025

Great products as Ever

Great products, quickly delivered. All well packed, enjoy seeing the names of your great staff!

March 3, 2025

Mar 8, 2025

Quick arrival (a few days) and well…

Quick arrival (a few days) and well packed. A++

March 3, 2025

Mar 8, 2025

February 25, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look