Ebay Reviews 242

Bought shed off ebay parts missing couldn't put together. Seller doesn't reply.

E-Bay was my go-to online shopping; however I ditched them when I couldn't purchase anything unless I connected through my facebook or google account. It's none of their business what my facebook or google account is. Just another way of keeping tabs on us! I use Temu, Shein or Wish now, so much easier and they don't want to connect you through your facebook or google accounts.

Purchased a pretty lamp 18 /10/23 received a stainless steel lunchbox
Tried many times to obtain a return bag and a refund for the lamp I have given up if I could put no stars I would
Never ever buy from them again

tried to talk to customer service and was cutoff half way through my sentence and they left the chat. the agents name was shakira

Selling on eBay is a joke. DO NOT USE SENDLE WITH EBAY. EBay provided me with incorrect information about posting an item and wanted me to pay to correct a label that I never had the chance to review, even though the wording clearly said "add pickup location in the next step." There was not next step. The service is absolutely terrible.

Absolutely disgusting I brought my second faulty item over $100 no reimbursement or apology or acknowledgment ....I even sent back an item that cost me $40 for postage and handling and still nothing...I will NEVER purchase anything or would NEVER recommend

Fraud seller on eBay and eBay not help for buyer be careful
I’m buyer nearly 20 years very bad eBay and PayPal service
Rubbish eBay and PayPal policies

Fraud Seller on eBay “malenna_898” delivered a faulty mini projector and I shared all details to her on messages, As per her confirmation I returned item via Auspost and he/she confirmed to refund but she has not refund me for 2 months and not even replying any message, I attached few conversations. I reported eBay several times called them discuss to agents and they said they investigate etc till this time nothing happened. Extremely unprofessional and no actual support to buyers only verbally listening. This situation mentally tortured me, this seller lied to me and then ignore me by not replying. I paid postage for faulty product to deliver to them and this seller is such a big fraud!! They think by not replying I will get tired and stop asking my money. Extremely disappointing.

I have used Ebay for 5 years and purchased a lot, I am even using their Ebay plus and I am not a seller. I accidentally placed order for a wrong item and I requested to cancel that order immediately. Then I received a bunch of emails from Ebay notified the cancellation of that order together with many other orders that actually delivered successfully recently. Right after that I received another email from Ebay informing that my account was suspended. I contacted them right away but they told me that my account cannot be reinstated and there will be no further appeal to this decision. So they have absolutely no respect to customers, that's what I found out.

I have had mixed experiences with ebay, but mostly like this time BAD and like so many, we got caught out by shonky seller, ebay made promises at first just like the seller, but now when they have to refund my money they wont and no matter how hard or how many times i try to contact either ebay or the seller, nothing but silence, and no refund, i mean the seller is advertising hearing AIDS, but when you buy what is advertised as both a pair and hearing AIDS they say you only chose one hearing AID note the singular, nowhere on the page did it say you were buying a single hearing AID, i mean who buys 1 hearing aid, but hey ebay don't care i now they wont even acknowledge my many emails, but like so many here we are just the buyers and once they have our money we cease to exist, so much for ebay's money back guarantee. This company said once i returned the hearing AID they would refund me, well i supplied tracking and it was delivered yesterday morning at 8.59 at my expense with a supplied tracking number to the seller, when i asked for my refund i am now held to ransom and they will not refund unless i close the case against them, but until i have my money back the case is very much opened. i am going to fight this until i am refunded and then i am closing my ebay account fore good, i would sooner use Amazon and i stopped using them years ago because they were treating customers like ebay are now;;;;update I have now closed the case to try and get back my refund and even though i have asked again for a refund after closing the case like they wanted i still have no response from either the seller or ebay, looks like they are going to rip pensioners off, great way to treat your costumers ebay, and i say ebay because i bought it on ebay

UPDATE;

The refund was put in the bank today

I wanted to cancel my EBay Plus membership and was offered a $30 voucher to prolong. I clicked on accept, was promised the voucher on screen and was billed the annual membership fee…but no trace of the voucher. During the last 3 weeks, I complained multiple times to EBay and they keep promising to look into it (every week, they say 48h for an answer). I am being ignored. The $30 voucher is a scam.

All in all, there is a lot to choose from on eBay and often prices can be good (until shipping comes in)

But as a business, eBay are super dodgy - I have actual screenshots of the illegal lisitng practices (when they offer 20% off for example, yet prices go up by 10-15% right beforehand) and they do nothing.

I sold something recently on eBay and was shocked to see the seller fee was close to 18% of the sale, so I'll probably give them a miss next time.

Seller sent package to a street in my suburb, not to my PO box at local post office. Only suburb appeared in tracking. Ebay said suburb proof of delivery to me. Aust Post have on file (re tracking number) street address package delivered to & photo of house, at address, taken by their courier. Aust Post gave a reference number, said couldn't give me the full address, or the photo, but that, because ebay is a business, they could give it to them. I went to ebay with this & they said they couldn't request this Aust Post proof that I did not receive my order. Ebay system appeared to automatically decide in favour of scam seller once I filled in the missing parcel notification. I interacted with customer service, they opened a case, said wait 3 days & if seller doesn't make it right, come back & reassured me about money back guarantee. 3 days later, seller had not made it right, & ebay had decided in favour of seller, this voiding my money back guarantee. I went through a torturous ordeal of interacting with customer service & ebay refunded me as a one time exception. I put in a scam report to the ACCC. I also left warning feedback on seller but that was promptly removed by ebay. I asked why and they said it was because I'd breached their rules when I said they refunded me as a one time exception, plus they had proof from seller of delivery (suburb), but I think it's clear that the real reason is how this reflects on their money back guarantee. Finally, because for ebay a suburb, ONLY A SUBURB, is proof of delivery, & because they can't, or won't, get proof of full address delivery from Australia Post, customers are being kept at risk by ebay. Last but not least, I acknowledge that I am grateful to have gotten a refund and that ebay said they're looking into seller.

Exorbitant fees to sell, and made to wait weeks to receive funds.

I even checked the fees and timeframes before selling.

Once the item had sold however, I'm advised that payment is "on hold". Buyer made payment made payment fast, I posted fast, they received the item and left positive feedback however I still won't be paid for weeks.

I certainly won't sell again, and probably won't buy off eBay again either.

eBay don't honour their discount code tried 5 times and for contacting them it's like mission impossible considering the amount of item I have brought it's very poor

On Monday 28th November 2022 I purchased a Kitchen Couture 30 Litre Air Fryer - Black for $258.97 from *oz*emporio* so I can cook healthier meals without using any fats or oils also it will be easier to clean then the normal oven.

My account keeps getting hacked. They say I will get a call back but I never do. It took 4 phone calls last time to get it sorted. 4 weeks later, hacked again

What the hell is happening, I get a message that the factory has burnt down, then I try to contact you lot, not good enough. I buy so much from you, so is this true, or what’s happening with my shoes??????

I received a DVD today that I order from eBay...The DVD will not play and is saying "Wrong Code" ...what code..never had to have one one any other DVDs...I am guessing this is a Pirated DVD...I will have to look into this now and try to get my money back..very disappointed and untrustworthy....
Update....19.05.2023 I just want to add that the day after writing this review I was contacted by Ebay and notified that I would recieve a refund for the DVD with 5-7 days. I did recieve the refund...which I was grateful for.... thank you Ebay...

I have a long and tragic history of arguing with EBay. Ebay have treated me poorly. I once posted a comment about a person at Ebay who emailed me saying he had given me a $30 voucher to spend on Ebay, yet I was only able to use $12.36 of this voucher and I was banned from the Ebay community forum for posting a comment and mentioning the name of this person who never gave me the full $30 voucher.