STOREX - Loughton Reviews 

Fantastic customer service from Gemma and Gavin who are very friendly and extremely helpful even after I had signed up for storage facilities. They explained the process very clearly and professionally which is all done via the app.
Very modern, clean and secure facility with gated car parking. No hesitation in recommending them if looking for storage.

Easy access and easy instructions to follow

Best staff in the self storage very helpful thank yoy gavin and gemma

Gavin was extremely helpful in difficult circumstances. Great!

Gavin and staff were always helpful and informative. The unit was excellent.
The only negative is that the car park where you load and unload is very poorly thought out. It is very difficult if there is a box van there as in our case when we cleared out unit. The attendant tried to hurry us up , saying that he had customers waiting to which i did reply that i too was a customer and we were being as quick as possible!

The whole process was easy and Gavin has been very helpful

From booking the storage unit to actually storing the items on the 10th October the system is very good and easy to use Gavin from the Loughton Storex was particularly helpful.

Really pleased with my stay at storex, very easy to use,great location, staff very helpful, would definitely recommend-

We rented a storage unit while having building work done on our house. Everything works via their app - car park entry, lift, opening the unit. The app works very well but it all feels a bit spooky when there’s no one around. The unit was modern, clean and dry and just what we needed. When I needed to talk to someone on the phone, they were always helpful. Price reasonable, especially the introductory offer.

Very good storage rental. Much needed when my business was fraudulently stolen at the end of last year and I didn’t want the person who had obtained my lease dishonesty getting the contents of the venue as well. Managed to rent a Storex unit on New Years Eve! Three months reduced rent was a great bonus too. The people on the desk (thanks Gavin) are always helpful and friendly. Wouldn’t hesitate to recommend Storex to friends and family.

Amazing customer service and very nice facility. Would highly recommend this company and specials Loughton facility.

Great facility, amazing staff. Found exactly the storage space I needed. Highly recommended!

Great locations and experience, sometimes the location wouldn't work with the elevator so could make the elevator access slow (would eventually work though). I was unaware that my size rental had limited access hours and was surprised I couldn't access my unit outside of business hours but if you are more aware than I then it shouldn't be an issue. Great experience overall.

That’s a great stuff

Simple process, app is useful, customer service has been good and storage unit is what we needed

The manager, Gemma Ali!
Efficient, good, clear communication. Friendly.

The facilities are clean and easy to access.
Feeling reassured re security.
Walking distance from public transport also is a definite bonus.

Very easy to book your storage facility. Modern facilities at Loughton. Great customer service.

Easy usage/access and pleasant helpful staff

Excellent experience and the store Manager at Loughton has been so helpful to me. As I do have mental health but she is very carm and caring. Thank you.

The staff here are incredibly helpful, supportive & friendly.
The units are spotless & it always feels very secure