From the onset the staff was really great in assisting me choose a unit based off of my needs and explained the process really well. They were really thorough in move-in day as well. Took their time i... See more
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The service from start to finish from sign up, quotations, needs analysis, and on going daily care and hospitality whenever I visit the unit is first class. Bena has provided 100% care and attention... See more
Company replied
Initial discussion with Bena was great, very informative and thorough. However, 24 hours later company took x 3 lots of payments. , I had forewarned them that x 2 were overpayments, they stated a... See more
Very good customer service, clean and safe.
Company details
Written by the company
STOREX Self Storage is redefining what modern storage should feel like. We provide the best space solution on the market by combining architect-designed, purpose-built facilities with premium amenities and genuine value. This is not just about square footage. It is about creating a seamless, customer-first experience that works around real lives and real businesses. Our state-of-the-art digital storage hubs are designed for both domestic and commercial customers who need flexibility without compromise. Whether you are moving home, renovating, decluttering, expanding your online business or managing stock overflow, STOREX offers clean, secure and intelligently designed spaces that adapt to you. From small lockers to large business units, every space is built with convenience and efficiency in mind. Security sits at the heart of what we do. Our facilities feature advanced access control, smart entry technology, CCTV monitoring and extended access hours, giving customers confidence and control. At the same time, we focus on the details that elevate the experience. Wide corridors, bright lighting, spacious lifts, on-site parking and helpful packaging materials make every visit straightforward. For businesses, STOREX goes further. Flexible terms, scalable units, Fab Labs and professional environments mean you can grow without being tied into rigid long-term commitments. For homeowners, it means affordable storage with the reassurance of a premium setting. At STOREX, storage is no longer a last resort. It is a smart, flexible extension of your home or business. When you need extra space done properly, STOREX is the natural choice.
Contact info
Rhodes Way 3, WD24 4YW, Watford, England, United Kingdom
- 01923 969310
Asks customers to review
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Storage was great and the staff very…
Storage was great and the staff very helpful. Only gripe is the price went up twice in six month which I found made it not worth the while to use storex.
Very helpful staff
Watch you bank account!
Didn't bother to contact me in any way before increasing price of my unit.
When I called to complain, there was no apology at all.
Total lack of customer service.
Initial discussion with Bena was…
Initial discussion with Bena was great, very informative and thorough.
However, 24 hours later company took x 3 lots of payments. , I had forewarned them that x 2 were overpayments, they stated as they were In “ pending “, they would be sent back to my Acc.
After x 2 days having seen both payments gone through ( which were the over payments ), I sent an email ! .
By day 5, still no reply or reach out by the company. Very poor customer focused relations .
From the onset the staff was really…
From the onset the staff was really great in assisting me choose a unit based off of my needs and explained the process really well. They were really thorough in move-in day as well. Took their time in showing me how the facilities work and were friendly throughout.
Incredible service and facility
The service from start to finish from sign up, quotations, needs analysis, and on going daily care and hospitality whenever I visit the unit is first class. Bena has provided 100% care and attention and is a first rate site manager and human being applying care throughout the customer journey. She’s a huge credit to STOREX!

Reply from STOREX - Watford
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