storeylineresumes.com Reviews 74

TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Initially, I was interviewed to fulfill my purchase. The interviewer made what *seemed* to be ageist comments that stunned me. The owner made it right and asked for another chance. In the 3 weeks si... See more

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Rated 5 out of 5 stars

I’ve used storyline on 2 separate occasions with success. I found Roberta and team to be responsive and open to feedback. I think her services are very fair for price.

Company replied

Rated 1 out of 5 stars

Sounds like I dodged a bullet. I followed Robyn Storey on LinkedIn and enjoyed the stories she would write about clients. I had been thinking of updating my resume and low and behold in October she... See more

Company replied

Rated 2 out of 5 stars

Not a good experience for me, unfortunately. Save yourself the excessive fee- it appears they just add your information to Chat GPT and spit out the results. Lots of buzz words with zero context. I... See more


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2.8

Average

TrustScore 3 out of 5

74 reviews

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Replied to 47% of negative reviews

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Rated 5 out of 5 stars

2x customer

I’ve used storyline on 2 separate occasions with success. I found Roberta and team to be responsive and open to feedback. I think her services are very fair for price.

September 17, 2025
Unprompted review
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Reply from storeylineresumes.com

Hi Michael!

Thank you so much for taking the time to share this, and for working with us twice. I really appreciate your trust and your kind words about the team.

Wishing you all the best moving forward, and don’t hesitate to reach out if we can help again in the future.

Rated 1 out of 5 stars

Misleading value – cannot filter jobs by salary

I signed up for JobCopilot expecting a tool that would help streamline my job search by matching roles aligned with my experience and salary expectations. Unfortunately, the platform does not reliably filter jobs by compensation, which makes the automated applications largely ineffective for mid-to-senior level professionals.

Support suggested adjusting job titles and seniority levels as a workaround, but this does not meaningfully solve the issue. Many of the jobs presented are not aligned with realistic compensation for someone with relevant experience, which defeats the purpose of using an automation tool in the first place.

This limitation is not clearly communicated during the signup process, and it significantly impacts the platform’s practical value.

If salary alignment is important in your job search, I would strongly recommend understanding this limitation before subscribing.

April 12, 2026
Unprompted review
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Reply from storeylineresumes.com

Thank you for taking the time to share your experience.

JobCopilot (a sister company of Storeyline Resumes) is designed to give users full control over their search preferences, including filters for job title, location, industry, and salary expectations. When configured correctly, your Copilot continuously scans hundreds of thousands of company career pages every few hours to surface and apply to roles that align with those inputs.

That said, results can sometimes vary based on how roles are titled in the market and how compensation data is structured or disclosed by employers. For example, many postings, especially at the mid-to-senior level, either don’t include salary ranges or categorize roles differently than expected, which can impact filtering accuracy across any job platform.

Beyond automation, the platform includes tools like an AI resume builder, cover letter generator, interview prep, and an application tracker, all designed to support a more effective and efficient job search overall.

If you’re open to it, we’d love the opportunity to take a closer look at your setup and help optimize your Copilot so it better reflects your goals.

Rated 2 out of 5 stars

Results Measure Success

Initially, I was interviewed to fulfill my purchase. The interviewer made what *seemed* to be ageist comments that stunned me. The owner made it right and asked for another chance. In the 3 weeks since the new resume was delivered, not one interview request and I have purchased additional services from Storeyline. Another service offered a free resume review and described the new resume as too generic for ATS screening. I'll update if there are any signs of life near term. The coaching services are good, but overpriced.

*I do not believe that my comments differ significantly from my original feedback. There were two conversational points which could easily be understood as ageism. Indeed the person conducting the initial encounter was late and also not prepared.

March 28, 2026
Unprompted review
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Reply from storeylineresumes.com

Thank you for sharing your feedback. We would like to clarify a few points to ensure an accurate understanding of your experience.

Regarding your initial contact, you were speaking with an inquiry team member to explore our services, not an interviewer. The team member’s role was to provide guidance. It’s also important to note that the review you posted differs significantly from your original comments. In your initial message, you described feeling that the conversation seemed impersonal and curt, and that the phrase “set in your ways” struck you personally because of your sensitivity around age. You never stated that the person was intentionally making ageist comments, only that the phrasing felt jarring. The review, however, states that “the interviewer made ageist comments that stunned me,” which implies intentional discrimination. This is a stronger claim than what was expressed in your original feedback.

We absolutely do not want to minimize how this experience felt for you. That is why we connected you with another team member to ensure you had the support you needed.

Your resume was delivered just two weeks ago. The hiring process, especially in today’s market, often takes 60 to 90 days before applications are reviewed, and the statistical chance of interviews within the first 10 days is naturally very low. At an average interview rate of about 2 to 2.5 percent, it can take dozens of applications before one opportunity arises. This timeline is typical and does not reflect a shortcoming in the resume itself.

Regarding ATS feedback, the score you referenced comes from third-party tools that cannot replicate the variety of proprietary systems used by recruiters. These platforms often produce generic or alarmist results. Your resume was designed to be ATS-compatible and highlights concrete achievements. The suggestion to tailor your resume for each application remains important, as no single document can perfectly match every job description.

We value your career journey and appreciate you taking the time to share your review.

Rated 1 out of 5 stars

I signed up with StoreyLineresumes in Jul 2025 and quality is poor! I don’t recommend

I signed up with StoreyLineresumes in July 2025. I’m in healthcare and was looking for coaching and resume rewriting. I paid $1,464 for the Executive package, which includes resume rewriting and coaching.

1. Resume - the quality was okay but I had to rewrite sections. It looked and sounded like AI. But I accepted it and moved on.

2. Coaching - the coach did NOT know my field or industry to be helpful. I met with my coach in August 2025. I was appalled! I’m in healthcare. I live in Massachusetts. You have my resume and see my background. Why give me a coach with ZERO experience, expertise and knowledge in this space? The coach kept recommending Chamber of Commerce and the United Way. These are NOT the right organizations to focus on. It made little sense. I couldn’t stomach continuing with the coaching and reached out to my network for coaching , which was 10x more helpful.
I even tried to follow up on the coach’s advice by giving myself 3-4 months. It just didn’t work.

No one followed up with me. No one asked me if I was satisfied with the services. No one even asked me whether I wanted to book additional sessions. The coach never bothered to follow up. This is A SCAM!

I contacted Storeyline for a refund of the remaining 2 coaching sessions. I got shot down and told it wasn’t going to happen. My only option was to gift the sessions to someone or move on. Why would I recommend something of poor quality to a friend?

I expected better from you guys. I thought you respected customers. I thought you provided quality services. I thought you cared.

My message to professionals: for resume, use free ChatGPT. For coaching, build your network and reach out to leaders, colleagues and friends you trust. Many are willing to pour into you for free.

August 1, 2025
Unprompted review
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Reply from storeylineresumes.com

Thank you for sharing your feedback, Charline.

Our coaches are trained in career strategy and methodology, helping clients clarify their value, navigate the market, and build targeted outreach strategies. Our notes from your session reflect a deep dive into your goals, including your interest in community health, mission-driven organizations, and your next career level. The Chamber of Commerce and United Way were suggested as access points to senior leadership, a strategy that has worked well for many clients across industries, including healthcare. We hear that it wasn't the right fit for you, and we respect that.

Regarding the refund: our refund policy is clearly outlined on our website and was shared with you directly, including a copy of your receipt. Refunds are not available more than 60 days after purchase, and we communicated this transparently. We also offered to gift your remaining sessions to someone of your choosing.

We're sorry the experience didn't meet your expectations. We do care about our clients, which is why we responded promptly when you reached out and provided all available options under our policy. We wish you all the best in your search.

Rated 5 out of 5 stars

I interviewed for a new position the…

I interviewed for a new position the very same day I posted the resume this team created for me! I was offered the position 5 days later. I really loved the intake process where I talked, not interviewed, about my experience and skills. The listening and attention showed in the final product, and helped me see my achievements through the eyes of others.

March 2, 2026
Unprompted review
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Reply from storeylineresumes.com

Wow, same day?! That is such an incredible result and we are so thrilled for you!

This review genuinely made our day. What you said about the intake process really means a lot, that's exactly the experience we set out to create. A resume should feel like YOU, and the only way to do that is to actually listen. We're so glad that came through in the final product.

"Helped me see my achievements through the eyes of others" we might just frame that.

Congratulations on the new position! You did the hard work, we just helped you show the world what you're made of. Wishing you so much success in this next chapter!

Rated 5 out of 5 stars

Thank you, Thank you!

I’ve been following Roberta (Robynn) Storey for a while and have enjoyed her stories and insights. I finally decided to take the plunge and hire Storeyline Resumes to rewrite my resume. Although I didn’t work directly with Robynn, the team member I collaborated with (I can’t recall her name) was courteous, responsive, and incredibly helpful.

We started with a thorough interview where I shared my background, key accomplishments, and career goals. We then reviewed my experience over the past 10 years, which allowed them to craft a compelling, story-driven resume that truly highlights my strengths and narrative.

In the past, I've hired other resume writers, but it always felt like I did most of the work—they simply rewrote what I provided without adding much value. Those experiences never led to the results I hoped for. With Storeyline Resumes, however, everything changed. I started receiving multiple interviews soon after, and ultimately landed a new role that increased my annual salary by 14%. Thank you for the outstanding help and for making the transition so smooth and effective!

July 15, 2025
Unprompted review
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Reply from storeylineresumes.com

Wow, this made our whole team's day. Thank you so much for taking the time to share this!

A 14% salary increase and multiple interviews coming in? That is exactly what we work so hard for, and hearing it said so clearly is truly the best kind of validation.

You also put your finger on something we really care about. The difference between a resume that just reorganizes what you already have versus one that tells a compelling story about who you are and where you're headed. It sounds like that process clicked for you, and that's everything.

I'll make sure your kind words get passed along to the team member you worked with.

Wishing you every success in this next chapter. You clearly earned it!

Rated 5 out of 5 stars

Working with Storeyline Has Paid Off Twice

I worked with Robyyn Storey and the Storeyline team about two years ago to build a tailored resume, and it directly helped me land a great role at GitLab. Since then, I’ve continued using that same resume framework, the strategies I learned through Storeyline, and Robyyn’s advice shared here on LinkedIn.

I’m excited to say it helped me land my dream role: the first in-house legal hire at a tech startup, with a compensation increase of $105K from my current position.

I’m incredibly grateful to Robyyn and her team for the practical guidance, encouragement, and tools that genuinely changed the trajectory of my career.

February 9, 2026
Unprompted review
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Reply from storeylineresumes.com

This is INCREDIBLE!

What makes me even happier is knowing you didn't just use the resume once and move on. You took the framework, the strategies, and kept building on them. That's what makes all the difference, and that's all you.

Thank you for sharing this!

Congratulations, you absolutely earned this.

Rated 1 out of 5 stars

The Searchlight program - giant rip off!

The Searchlight program includes a professionally written resumé, new LinkedIn profile, a coach and access to "the hidden job market" because when you're applying for jobs on LinkedIn or Indeed, "you're just playing on your computer". That's the SCAM sales pitch.
PLUS, from the sales pitches posted by Robynn Storey on LinkedIn and the reality:
1. "A search strategy built for your level and industry" -NOPE!
2."Direct recruiter and leadership network access" Non-existent.
3. "We help you identify the right roles, not just available ones." Nope
4. "We show you why you're getting filtered out and how to fix it." Nope
5. "We stay involved so you're not guessing your way through interviews." Nope.
6. "Targeted outreach strategy to decision-makers and hiring authorities". Nope
7. "A personalized job search plan with built-in accountability." Nope
8."Strategic visibility where it actually matters, not job boards." Nope. (What do you call career.io? It's just another jobs aggregator site!)
9. "....concierge-level support." Bwa-hahahaha. NOPE.
A complete rip-off.

My "professionally written" resume had my name spelled wrong and attributes like "award-winning" which is not in any of the materials I provided them. A recruiter told me it looked like it was written by AI.

So they set you up with a new resumé, LinkedIn profile, assign a coach to you and then.....CRICKETS.

Believe the negative reviews you read on here. ALL TRUE.

February 7, 2026
Unprompted review
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Reply from storeylineresumes.com

Thank you for sharing your feedback. We take all reviews seriously and want to respond thoughtfully.

We want to be transparent with anyone reading this: the framing of this review, including the mocking laughter and repeated dismissals, makes it hard to engage with constructively. We would have welcomed a direct conversation at any point during your program.

To address the specifics: every item listed, including a personalized search strategy, recruiter network access, role identification support, interview guidance, targeted outreach strategy, accountability coaching, and our career platform, are all active components of the Searchlight program, delivered through our CareerMinds dashboard. These are not promises made in a vacuum. They are structured services with real coaches and real tools behind them.

Regarding your resume: we take quality control seriously, and if your name was misspelled, that is something we would want to correct immediately. That said, we have no record of a client under the name provided in this review, which means we have been unable to look into your case or reach out directly.

If you are a current or former Searchlight client, we genuinely want to make this right. Please contact us directly so we can locate your account, connect you with a new coach, and ensure you receive the full value of the program you invested in.

We are here, and we are listening.

Rated 1 out of 5 stars

While they have a great pitch of writing resumes, they don’t know industries or work

While they have a great pitch of service and “helpful add-ons” their predatory service is based on you fearing for looking for a job and unable to do without. The service for the cost is beyond abysmal. I wouldn’t spend this kind of money on something that does not work. And don’t get any additional services either

February 13, 2025
Unprompted review
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Reply from storeylineresumes.com

Hello Troy!

Thank you for your feedback, though I'm having difficulty understanding the specific issues you experienced.

A few clarifications:
"They don't know industries or work" – We have professional writers across every major industry. Without knowing if you're a client or which writer worked with you, it's impossible to address this claim specifically.

"Predatory service based on fear" – Our service provides industry-standard, best-practice resumes. While career transitions can be stressful, we don't create or exploit that stress, we help people navigate it with professional materials.

"Helpful add-ons" – I'm unclear what you're referring to. Our packages include resume, cover letter, and LinkedIn optimization. The only additional services are executive bios and coaching sessions, which are optional.

"The service for the cost is beyond abysmal" – Our pricing is competitive with other professional resume companies. You get what you pay for: professionally written, ATS-optimized materials created by experienced writers.

A resume alone doesn't get you a job. It requires tailoring for each position, proper application strategy, volume, and networking. Even the best resume won't work if it's not used correctly or applied in sufficient volume.

If you are a client, please reach out directly so I can review your specific situation and help troubleshoot what went wrong. Without knowing who you are or what happened, I can't address your concerns properly.

If you're not a client, I'd question the basis of this review.

We stand behind our work and want every client to succeed. But success requires using the materials properly and understanding that resume writing is one part of a larger job search strategy.

Rated 1 out of 5 stars

Sounds like I dodged a bullet

Sounds like I dodged a bullet. I followed Robyn Storey on LinkedIn and enjoyed the stories she would write about clients. I had been thinking of updating my resume and low and behold in October she had a post about a ‘free’ 15 minutes to chat with her if you sent your resume and a few bullet points on what you were hoping to accomplish. I did that on October 25, 2025. My appointment was scheduled for December 12, 2025. She cancelled on December 12, 2025…literally 2 hours before the meeting. No email, no notice, just cancelled on my calendar.

December 12, 2025
Unprompted review
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Reply from storeylineresumes.com

Natalie,

Thank you for sharing your feedback. I’d like to clarify a few important points for accuracy and fairness.

This was a complimentary 15-minute introductory call, not a paid service, and no services were purchased or rendered at any point. Unfortunately, due to a sudden family emergency, I had to cancel all scheduled calls that day, including yours.

A notice explaining the situation was shared publicly on LinkedIn, and all individuals whose calls were affected received an email with an explanation and were informed they would be contacted once scheduling resumed. I understand how a cancellation, especially close to the appointment time, can be disappointing, and I truly regret the inconvenience.

That said, characterizing this experience as “dodging a bullet” implies a business transaction or service failure that did not occur. Transparency and integrity are central to my work, and thousands of clients can attest to the care and professionalism we provide.

I appreciate the opportunity to clarify the situation and wish you all the best moving forward.

Rated 1 out of 5 stars

Read the 1 star reviews

This company is better at fighting a refund request than providing the service. Please take the turn to read the 1 start reviewed before purchasing. I wish I did….

October 1, 2025
Unprompted review
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Reply from storeylineresumes.com

We appreciate all feedback and want to provide context regarding this situation. We have been working with Tristan for some time, and we were fully transparent throughout the process.

Tristan expressed dissatisfaction with his coaching and communication, and we offered several solutions, including a complete restart of the process with a new coach, which he declined. Instead, he chose to file a chargeback. We cooperated fully with the credit card company, while still remaining willing to work with him to address his concerns.

Later, Tristan filed a complaint with the Better Business Bureau. We responded promptly, provided factual information, and complied with all BBB requests, maintaining transparency and professionalism.

Our company does not dispute refunds arbitrarily, we follow our clearly outlined policies and legal obligations. In this case, we complied with the chargeback process while still being open to resolving the situation directly with Tristan.

Reviews like this can be misleading, as prospective clients don’t see the full context of our efforts and commitment to customer satisfaction. We remain dedicated to supporting every client and providing solutions whenever concerns arise.

Rated 1 out of 5 stars

Cancelled on Nov 12 — Still No Refund

I made an $889 payment and cancelled shortly after — on Nov 12, 2025 — before any service was rendered. It is now Nov 18, and I still have not received a refund nor confirmation of cancellation. I made it very clear I did not wish to proceed. I’ve now contacted my credit card company to dispute the charge for “services not rendered.”

November 11, 2025
Unprompted review
Rated 2 out of 5 stars

Not a good experience for me

Not a good experience for me, unfortunately. Save yourself the excessive fee- it appears they just add your information to Chat GPT and spit out the results. Lots of buzz words with zero context. I gave them the opportunity to start from scratch and remedy the messy result (missing information, wrong information, etc) but they declined. Looking for a job you are at your most vulnerable so take some free advise: AI is free. Simply ask Chat GPT to build your resume and then add the posted job description. Easy as pie and free. Much, much better results without the $600 price point.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt and quick responses

Very prompt and quick responses. I got high quality work that clearly came from those who understood how the ATSs work.

I personally think that those that paid for anything beyond the resume service thought that all the money they’d throw at the expensive packages would automatically bet them a job. Not how the world works. It’s a risk you are taking.

In my personal opinion, their resume service is the best mainly for helping you get setup such that your resume gets through ATS and gets visibility with recruiters and HMs. For everything else, in my opinion it’s not needed for those that are in a vulnerable/desperate state. Use those if you’re in a decent spot and can play the long game with the job market.

December 2, 2024
Unprompted review
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Reply from storeylineresumes.com

Wow, thank you so much! We really appreciate you taking the time to share.

You are spot on: getting an interview takes strategy and great tools, but actually landing the job is an ongoing process, not automatic!

Please keep in touch!

Rated 1 out of 5 stars

Is Storyline as genuine as it seems? Are vulnerable job seekers at risk of exploitation?

Storyline Resumes Job Placement Services: My concerns!
Is Storyline as genuine as it seems? Are vulnerable job seekers at risk of exploitation?

Here’s my experience.
In 2024, I paid about $700 for resume and cover letter services from Storyline, with promises of improved job prospects.

In early 2025, Roberta Storey, Storyline’s CEO, introduced a job placement service for Senior Executive and C-Suite clients, claiming an average placement time of 11.5 weeks. The package included career coaching, direct resume submissions to hiring managers, and other benefits. Encouraged by these promises, I paid $2,999 for the job placement service and an additional $150 for an Executive Biography Summary, totaling roughly $3,150.00

More than six months later, beyond the guaranteed window, I have not received a job offer or evidence that my resume was sent to hiring managers. My attempts to resolve this with Storyline have resulted in delayed or absent responses, and I’ve requested a fair refund if commitments are not met. They have denied me access to their Linked account and no further communication from them.

I kindly ask Storyline Resumes to keep their promise or refund me fairly. As at time of writing, I have not been contacted by Storyline Resumes.

September 14, 2025
Unprompted review
Rated 2 out of 5 stars

These people talk a great game and then…

These people talk a great game and then fall completely flat. I’ll give them some credit for an interesting new approach to writing some of my resume which is why I’m giving two stars. After that process, they add no value and just shine you on. The “support” person never responds in a timely manner, talks around your requests for help and even gaslit me once about an email exchange.

The career “counseling” post resume is effectively non existent despite what they tell you during the sales process. They make it sound all mystical and I got zero leads or introductions based on the single meeting they offered. That entire part of the program is a sham.

They never even acknowledged my repeated requests for some kind of financial recompense so I finally disputed 2/3s of the charge with AmEx. (Who immediately approved it which tells me they’ve seen this before)

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

I really wish I had seen these reviews…

I really wish I had seen these reviews before spending money with Storeyline Resumes. Save yourself the trouble—and your money—you’ll get far better results using ChatGPT. The salesperson gives a convincing pitch, but the writers? Absolutely clueless. All they did was take my existing resume and shuffle things around. For the price they charge, that’s unacceptable. The worst part is you don’t even get to interview the writers to ensure they have the expertise you’re paying for.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…Storeyline Resumes

I had a great experience with Storeyline Resumes. I had my resume revamped and that included an ATS version along with a fancy formatted version, a cover letter and they rewrote my LinkedIn page. Once I started using the ATS version I received 4 interviews. So glad I invested in myself to update everything.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Save your time and money. You’re better off using AI.

This is very much not a bespoke service. It’s touted as one, the initial interview seems incredibly friendly, but once you sign up and pay it becomes very informal and cookie-cutter. My interviewer told me not to answer anything outside the scope of her questions, and when I tried to elaborate on something she interrupted each time. Upon receipt of the first draft it was clear they knew nothing of my industry and did not research it. They avoided industry specific verbiage for generalities that did me no good.

By the end I paid for an extremely expensive resume template that I populated myself, which happens to be remarkably similar to the default template in Word.

March 27, 2025
Unprompted review

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