Stories For Walls Reviews 67

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Stories for walls were incredible. They designed, sampled and produced the most beautiful wallpaper for my baby boys room and it was absolutely perfect. They were happy to provide adjustments and plen... See more

Company replied

Rated 5 out of 5 stars

Loretta and her team are an absolute pleasure to deal with. From initial enquiries, coming out to measure, mock up pictures, samples then to installation the whole process has been seamless. Custom... See more

Company replied

Rated 5 out of 5 stars

I just had our wallpaper put up today. It looks aaaamazing! I love it. It is exactly what I expected. The owner was so responsive. Even when the wallpaper got held up in customs, she immediately respo... See more

Company replied

Rated 5 out of 5 stars

The service from the very beginning was brilliant. They helped me with a sample delivery then once I was ready to go ahead they were very helpful with explaining the next steps, measurements etc and i... See more

Company replied

Company details

  1. Wallpaper Store

Written by the company

Stories For Walls is a bespoke wallpaper design and printing company. We design all our own wallpapers and print them in house. We are passionate about art and design, we're wallpaper worshipers and just a little bit loopy about poster art. Our peel and stick wallpapers and art posters complement the modern home with a contemporary mix of both curated and in house designs for the stylist at heart. Our collection consists of a diverse range of both illustrative and photographic styles with a focus on flora and fauna, coastal, Scandinavian and minimalist design, children's art, typography and patterns.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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Rated 5 out of 5 stars

Professional, cooperative & amazing designs

The team was very professional and cooperative. I was thoroughly filled in on dos and don'ts before installation day. They also have a wide range of amazingly designed wallpapers with various kinds.

April 18, 2023
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Reply from Stories For Walls

Thank you so much Mariam for taking the time to write about your experience with Stories For Walls. I'm so happy to hear you are happy with the service and wallpapers. It was a pleasure to assist you on your project. :)

Rated 5 out of 5 stars

perfect job

such a professional team. Always satisfied

March 16, 2023
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Reply from Stories For Walls

It's always a pleasure Houda. Thank you for taking the time to share your review.

Rated 5 out of 5 stars

Loretta made the experience really easy…

Loretta made the experience really easy and she was very helpful when I mentioned it was going onto cupboard doors.
I love the wallpaper. It was accurate in colour and easy to apply.

March 8, 2023
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Reply from Stories For Walls

Thank you so much Naomi. It was an absolute pleasure to assist and I hope you enjoy our Morning Mist wallpaper. All the best.

Rated 5 out of 5 stars

Great product and great customer…

Great product and great customer service with a personal touch!

January 11, 2023
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Reply from Stories For Walls

Hi Gregory, I'm so thrilled to hear you're happy with the product and my service. It was a pleasure to assist. I hope you enjoy your Cherry Blossoms wallpaper and thank you for your business. Warm regards, Loretta

Rated 5 out of 5 stars

Very efficient team

Very efficient team. All process was very smooth and result is really great!

November 29, 2022
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Reply from Stories For Walls

Hi Caroline, thanks so much for taking the time to let us know you were happy with the service and team. That's wonderful to hear. I will share that with the team and I hope your little one enjoys her new Safari Rainbow wallpaper. :)

Rated 5 out of 5 stars

Wallpapers are always perfectly done

Wallpapers are always perfectly done. ♥

November 7, 2022
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Reply from Stories For Walls

Thank you for your amazing support Polished Interiors. Your projects always have amazing attention to detail and we're so happy you entrust us to be a part of them. I'll share your comments with our installation team. :)

Rated 5 out of 5 stars

The mural and customer service were…

The mural and customer service were wonderful. Than you !

October 4, 2022
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Reply from Stories For Walls

Hi Gina, thank you for sharing your experience. I will definitely share that with the team and I'm so happy you love your new mural. :D

Rated 5 out of 5 stars

What a transformation

What a transformation! I am so happy we decided to go for a high end wallpaper for our daughter’s jungle room. The team were on time, quick and clean, and the room now looks like another world! I’d recommend to anyone. I wonder what other rooms I can wallpaper..!

October 10, 2022
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Reply from Stories For Walls

Hi Leonie, what a fabulous review. Thank you so much and wow, you styled the room so beautifully. Such a sublime space for little lady. Thank you for taking the time to share your experience. xx

Rated 1 out of 5 stars

not worth it

The quality and installation is good, but the customer service is absolute nightmare. The lady has issues or something. Or at least she doesn’t know how to talk to clients at all. I had to wait for the team to come for the whole day, and they didn’t show up. I literally had to cancel all my plans for the day waiting for them. Then on the next scheduled date they were late, and this crazy customer service person literally sent me multiple voice notes arguing with me.

Honestly, it’s not worth it. There are plenty of wallpaper stores out there with better prices and service.

October 2, 2022
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Reply from Stories For Walls

Hi Leila,

Thank you for taking the time to write your review.

Due to delays at a previous installation we unfortunately had to postpone your 2pm installation. At 2.36pm you advised us the team were late and when we notified you the team were still held up, at 4.10 you asked us to reschedule. We apologised that the installation could not go ahead that day and immediately rescheduled your installation to the next business day at 10am. It is tenuous at best to claim you had been waiting the full day.

Please note we always advise our customers via email before printing their wallpapers, that installations can sometimes be delayed due to time spent at previous installations. Whilst we do not like to have to delay any installations or reschedule, sometimes these events are unavoidable. As such (in the above mentioned email), we also ask our customers to afford us some patience if and when these issues arise.

On Monday the team arrived on time but were required to wait at your building’s front desk until your security were available to check them in and provide their pass to access your apartment. This took 25 minutes exactly. When our staff tried to explain this to you they were verbally abused with profanities which we take very seriously.

Thankfully Stories for Walls has a myriad of beautiful, eloquent customers who have written lovely reviews and do not speak in such a vulgar and insulting way to staff members.

We are however very happy you found the quality of our wallpapers and installation to be good. We hope you enjoy your beautiful wallpaper but unfortunately we would prefer you did not contact us again due to the way you spoke to our staff.

Rated 5 out of 5 stars

beautiful wall paper!

I just had our wallpaper put up today. It looks aaaamazing! I love it. It is exactly what I expected. The owner was so responsive. Even when the wallpaper got held up in customs, she immediately responded and got the issue resolved. I would highly recommend this company and would use it again without hesitation.

August 26, 2022
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Reply from Stories For Walls

Hi Raena, it was an absolute pleasure to assist you and I'm thrilled that you're happy with the final product and service. Thank you so much for taking the time to review and for your lovely comments. I also received your email and photos. The wall looks fabulous and I hope it continues to remind you of California. x

Rated 5 out of 5 stars

Very happy

Loretta is awesome! So talented and very helpful!

July 5, 2022
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Reply from Stories For Walls

Thank you Amrita! It's been a pleasure to assist you on your custom design. x

Rated 5 out of 5 stars

Good communication and quality of work

Good communication and quality of work. Wallpaper looks great.

July 3, 2022
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Reply from Stories For Walls

Thanks for taking the time to write a review Richard. That's great news you're happy with the service and wallpaper. Thanks again! Loretta

Rated 5 out of 5 stars

perfect quality

perfect quality, loved the design, staff were on time and finished work in promised timeline.

June 30, 2022
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Reply from Stories For Walls

Hi Sarah, Thank you for taking the time to review. Your mural looked lovely and so glad you are happy with the service. :)

Rated 5 out of 5 stars

Great Service

Great Service, on time, lovely designs and excellent product!

June 28, 2022
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Reply from Stories For Walls

Thank you Nisrine! Your beautiful projects never disappoint! Thank you for trusting Stories For Walls. x

Rated 5 out of 5 stars

Looove these wallpapers

Looove these wallpapers! so beautiful

April 17, 2022
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Reply from Stories For Walls

Thank you Cynthia! We can't wait to see how you style your beautiful nursery. x

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