Storm Collectibles UK Reviews 

166
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their impressive aesthetics, detailed sculpt, and excellent articulation. Many people highlight the outstanding customer service and communication, describing interactions as professional, reliable, and highly efficient. Reviewers frequently commend the swift delivery service and the meticulous care taken in packaging items, ensuring they arrive in perfect condition. The overall purchasing experience, from pre-order to receipt, is consistently described as smooth and hassle-free, with many expressing their intention to purchase again and recommend the company to others.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Service

Reviewers mention positive feedback about service, consistently praising its impeccable and top-notch... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency.... See more

Quality

Customers consistently note positive experiences with quality, often describing figures as being in good or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Storm Collectibles are an excellent company, some odd decisions but… nobody’s perfect lol, Shipping is £5.99 regardless of how many you buy, and I could only add One v1.5 to my cart the others were th... See more

Company replied

Rated 5 out of 5 stars

Being able to buy Storm figures direct in the UK, and avoid import and excessive postage costs is fantastic... and the Storm Arena line is simply incredible value for money. Jada definitely set a pr... See more

Company replied

Rated 5 out of 5 stars

Quite simply the best action figures around in terms of quality and aesthetics, no one does it better. I’m very happy with my SF II ULTRA RYU. In addition the product is always packaged superbly in... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Storm Collectibles UK, although I have purchased other product from their overseas suppliers in the past. Communication was great through out the preorder process and... See more

Company replied


Company details

  1. Figurine Shop
  2. Collectibles Store

Written by the company

Storm Collectibles UK is operated by VIRTUOUS THUNDER COMPANY LIMITED. We are the official distributor in the United Kingdom. Storm Collectibles is a Hong Kong-based designer and manufacturer of action figures, distributing products globally since 2010. We create high-quality, officially licensed collectible action figures, specializing in combat video game characters. We bring classic, iconic gaming characters back to life while also keeping up to date with blockbuster games and fans' favourite characters. "Made for the Collector" Storm Collectibles' product quality meets the standards expected by true collectors. We work with great passion, striving to craft our products with the finest attention to detail—from head sculpt to body design, articulation, and a wide array of relevant accessories. Our mission at Storm Collectibles is to deliver the highest quality in every product through state-of-the-art craftsmanship.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(166)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Figure was packed excellent in perfect…

Figure was packed excellent in perfect condition. Shipped super fast. Will use again. recommended!

January 9, 2025
Unprompted review
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Daniel,

Thank you so much for your review! We're delighted to hear that you're happy with our product and service.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

____________________________
Storm Collectibles UK
Online Shop: https://www.stormcollectibles.uk
IG: https://www.instagram.com/stormcollectibles.uk
FB: https://www.facebook.com/StormCollectiblesUK

Rated 1 out of 5 stars

difficulty on delivery

difficulty on delivery. too much complicated on processing a delivery order.

December 15, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Sherwin Guia,

Thank you for your feedback. We’re sorry to hear about the difficulties you experienced with the delivery process.

As this was our first time shipping to your country, we took extra steps to ensure everything went smoothly by confirming your address before dispatch. Unfortunately, we weren’t aware of the specific need to send parcels via a PO Box, but we’ve since updated our process to prevent this from happening in the future.

We truly value your patience and understanding as we work to improve. Your experience matters to us, and we’re committed to providing a smoother process for all future orders. If you’d like to discuss this further or need any assistance, please don’t hesitate to reach out.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Great

Great product, always again

November 29, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Bastian,

Thank you for your continued support! We're glad that you are happy with our product! Look forward to serving you again.

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Amazing customer service!

Amazing customer service!

December 1, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Luke,

Thank you for your great feedback! We’re glad you satisfied with our services. Looking forward to serving you again!

Kind regards,
Tom

Rated 5 out of 5 stars

Amazing product

Amazing product. Kept informed throughout order>dispatch. Thanks

November 27, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Friend of Ted,

Thank you for your great feedback! We’re glad you enjoyed our figure and services. Looking forward to serving you again!

Kind regards,
Tom

Rated 5 out of 5 stars

Really a nice company

They did a great job, the price was really worth and I really suggest Storm Collectibles UK!

July 18, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi D.G.,

Thank you for your continued support! We’re thrilled to hear you had excellent experience with us. Looking forward to serving you again!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Well package and quick delivery

Well package and quick delivery

June 18, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi there,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

This distributor is legit

This distributor is legit. I got a convention exclusive from them for a pretty good price, saving me the pain of paying insane aftermarket prices. Their shipping to Australia was pretty fast, nicely protected and packaged too. I'll likely buy from them again in the future, highly recommend!

July 1, 2024
Unprompted review
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi there,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the figure and buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

supacoOl!!!

amazing! Very very satisfied with my experience with this team! The sending is very fast and very well protected and if we encounter difficulties, communication is very flexible, fluid and pleasant! very professional! A pleasure to order ! I recommend with my eyes closed ^^ !

May 25, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Philippe,

Thank you so much for your support! We are thrilled to hear that you are pleased with our figure and our service.

Nous sommes ravis de savoir que vous êtes satisfait de notre produit ! Merci beaucoup pour ton aide!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Quick

Quick, well packaged

May 27, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Lambats,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the figure and buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Perfect!

Great product. Fast Delivery. My first direct order from Storm and it went perfectly.

May 10, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Angelo Tirotto,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the figure and buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Baki Hanma

Great Figure very detailed
Fast and efficient delivery

May 9, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Riki,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the figure and buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Responsive Service

Although there were shipping delays from overseas, not their fault. But their quick email responses were impressive. Overall, I’m happy with this shopping experience.

May 9, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Michael,

Thank you very much for your understanding.

Your feedback is important to us. We're glad to hear that you are happy with the figure and your buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Amazing customer service from storm…

Amazing customer service from storm collectible. High quality figure, fast delivery and well packed. I strongly recommend buying from them directly. I have been a long time fan and you won’t disappoint.

May 14, 2024
Unprompted review
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Suikay,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the figure and buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Great product

Great product, fast dispatch and delivery, fantastic service overall.

March 17, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi SB,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the product and service!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Excellent service

Although late, kept me well informed all the time. And gave a credit towards another item I may purchase. So very happy with the customer service.

March 5, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Nick,

Thank you so much for taking the time to share your thoughts with us! Sorry for the delay again. We're glad to hear that you are happy with the customer service!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Top marks all around

Top marks all around, ordered from here a few times, alweays well packaged and delivered quickly. Solid customer service, Will be buying a fair few more figures from them in the future.

March 8, 2024
Unprompted review
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi John,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the buying experience!

Look forward to seeing you again soon!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Had a really positive experience and…

Had a really positive experience and they were really helpful.

February 29, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Leon,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with the buying experience!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars

Amazing item and great service with a…

Amazing item and great service with a lot of information and support regarding any problems and updates on arrival

February 9, 2024
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hello Daniel,

Thank you so much for taking the time to share your thoughts with us! We're glad to hear that you are happy with our figure and service!

Kind regards,
Tom

Customer Service Team
Storm Collectibles UK

Rated 5 out of 5 stars
Storm Collectibles UK logo

Reply from Storm Collectibles UK

Hi Juan Orella,

Thank you so much for taking the time to share your thoughts with us!

Warm regards,
Tom

Customer Service Team
Storm Collectibles UK

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