Storm Internet Reviews 208

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve been hosted with Storm Internet for 10+ years and have always found them to provide a very high level of customer service. My most recent support enquiry (which was the result of an end-user erro... See more

Company replied

Rated 5 out of 5 stars

Although my website is a tiny local-history site, run by only me, I've stayed with Storm Internet since 2009 because they kindly treat me as though I'm an important major corporation. They always resp... See more

Company replied

Rated 5 out of 5 stars

I've been using Storm Internet with various clients since around about 2010. I'm not massively technical myself (I get by...) and having the expertise & support they have provided over the years ha... See more

Company replied

Rated 5 out of 5 stars

I had an issue with RDP not working on a network. I was conscious it could be a network issue but couldn't resolve it. The team patiently triple checked the configuration. Since these guys are... See more

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service

Written by the company

Award winning Managed Cloud Hosting & Data Security specialists


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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Rated 5 out of 5 stars

Went out of their way to sort out my…

Went out of their way to sort out my problem

March 16, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi David,

Thanks so much for your review. We’re glad we could help get everything sorted for you — our team is always happy to go the extra mile. If you need anything else, just let us know!

Warm wishes,
Storm Internet

Rated 5 out of 5 stars

Sunday and still dealt with quickly and…

Sunday and still dealt with quickly and efficiently.

March 15, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Finlay,

Thank you for your kind review. We're really pleased to hear you were helped quickly and efficiently. Your feedback is greatly appreciated, and we're always here if you need us again.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Good online help from Sam

March 5, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Duncan,

Thank you for your review! We're glad to hear Sam was able to help, we’ll be sure to pass on your kind feedback.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Excellent Service and Support

I’ve been hosted with Storm Internet for 10+ years and have always found them to provide a very high level of customer service. My most recent support enquiry (which was the result of an end-user error and in no way Storm’s issue) was dealt with swiftly and effectively by Zayn. Thank you!

March 3, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Nathan,
Thank you for your kind review and for being with us for over 10 years — we really appreciate your continued trust.

We’re glad Zayn was able to resolve your recent enquiry quickly and effectively. Even when an issue isn’t directly ours, we’re always happy to help where we can.

Thanks again for your support.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Storm always deliver great service

Storm always deliver great service - cant fault them

February 20, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Strasse,

Thank you for taking the time to leave a review, we're really pleased to hear you're happy with our service.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

StormInternet is the place to go.

Again thanks so much you your speedy help. I'm not sure what is causing my issue but I do know that there is a great team who do know.
Keep up the good work.
Ian

February 3, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Ian,

Thanks for taking the time to leave such great feedback. We are really happy to hear our team were able to resolve your issue, and will be sure to pass on the praise.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Production fixed quickly

Sam made my day. He solved the strong issue with production database server quite fast, now it's running fine.

February 2, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Anton,

Thank you for taking the time to leave a review, we are so pleased Sam was able to resolve your issue.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Helpful as usual

Thanks, Patrick for your help today getting access to my server from an unusual location.

January 26, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Victoria,

Thank you for taking the time to leave a review, we will pass on your thanks to Patrick.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Sam was extermely helpful

Sam was extermely helpful. Sam helped me reinstate my website also understand the root cause of the issue that was plaguing .

he has been very patient and understanding

January 17, 2026
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Sarma,

Thank you for taking the time to leave a review. We are so pleased you were satisfied with the level of service received, and will pass on your kind words to Sam.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Sorted my issue (format of the Google…

Sorted my issue (format of the Google TXT record) and actually made the change for me._

December 1, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Good morning,

Thank you for the kind review! I’m glad we could quickly pinpoint the TXT record format issue and get everything updated for you. If you need anything else, we’re always here to help!

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Quick off the mark

Request made and 15 minutes after the update was completed

December 2, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Jules,

Thank you for taking the time to leave a reply, we are delighted you are happy with the speed of our support.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Speed of response and politeness

Speed of response and politeness

Nothing was too much trouble as always

Thank you

October 26, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Mrs Ward,

We're so please that you're happy with our continued service; you are always welcome. Thank you for taking the time to leave a review, we greatly appreciate you sharing your positive feedback.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Prompt

Prompt, responsive, satisfactory resolution

October 18, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Saif,

Thank you for taking the time to leave a review, we are pleased to hear you are satisfied with the service provided.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

sorted problem very quickly

September 14, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Mr Gunn,

Thank you for taking the time to leave a review, we are delighted you were pleased with the speed of service.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Query was answered very quickly and…

Query was answered very quickly and dealt with after providing the info requested.

August 26, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Girish,

Thank you for taking the time to leave a review, we are so pleased you were happy with the service you received.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Efficient & courteous service

I needed DNS records added because I did not have access to do it myself and it was done within 30 minutes after raising a support request.

July 26, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Christopher,

We are so grateful you took the time to leave a review, and are really pleased to hear the service you received was fast. This is the kind of service we're proud to provide.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

All communication is speedy and throrough

helpful staff with speedy responses

July 9, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Mr Stockford,

Thank you for taking the time to leave a review, we are delighted to hear that you are happy with the speed and quality of our support service.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Prompt and helpful.

Prompt and helpful.

July 1, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Pauline,

Thank you for taking the time to leave a review, we are pleased to hear that you are happy with the support you received.

Warm wishes,
Storm Internet

Rated 5 out of 5 stars

Speed of response

June 25, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Kerry,

Thank you for taking the time to leave us a review, it's great to hear you're happy with our response speed.

Warm regards,
Storm Internet

Rated 5 out of 5 stars

Always excellent service

I have been a customer of Storm for over 15 years. I had an issue with an SSL certificate today and it was sorted out in 15 minutes with a Live Chat. Always excellent service.

June 13, 2025
Unprompted review
Storm Internet logo

Reply from Storm Internet

Hi Simon,

Thanks for taking the time to leave such a great review. As a valued customer, we are delighted to hear you are happy with our continued service.

Have a great weekend.

Warm regards,
Storm Marketing

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