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See what reviewers are saying

Rated 1 out of 5 stars

Feeling like they don't give a s**t about customers. Support stops responding to messages that their proxies are not working. They suggest replacing the port manually, but this does not solve t... See more

Rated 5 out of 5 stars

I've recently had an experience with this proxy supplier. I've decided to buy a small quantity and to see if it will work for my needs or not. I've bought a residential proxies. Unfortunately it didn'... See more

Rated 1 out of 5 stars

What a joke this place is...Tried signing up for service, provided everything and then we receive a message "We regret that your order could not be accepted. We value your business and would like to h... See more

Rated 1 out of 5 stars

Horrible company. Multiple of my ips won't rotate, and some of them has the same ip. I'm paying for 5 ports and atleast 2 of them have the exact same ip. The residential proxies are VERY easy to detec... See more

1.6

Bad

TrustScore 1.5 out of 5

28 reviews

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Rated 1 out of 5 stars

Unreliable and Dishonest

They falsely claim reliable service and undetected residential IPs.

I have been using their residential proxy service for a few days in a production service, and the IPs are being blocked about half of the time.

I would be wary of this service.

March 11, 2025
Unprompted review
Rated 1 out of 5 stars

Very unreliable and terrible support

I bought 60 proxies from them and I used their services for +6 months. They got a terrible support, and their proxies randomly 3/4 of them stops working for multiple days every week and the support never replied to me even tho I sent them +10 emails and I used useless form.

November 3, 2023
Unprompted review
Rated 1 out of 5 stars

They told me that if the service is bad…

They told me that if the service is bad they will refund but the service is bad when I told them they said they will refund me within 1 to 10 business days it's already 13 days so far no refund even they don't reply to my mail

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

What a joke this place is...

What a joke this place is...Tried signing up for service, provided everything and then we receive a message "We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance". Only there is NO Phone Number and NO chat to contact them. Now they have all my Credit Card information and I have nothing in return. Poor excuse for customer support.

April 11, 2023
Unprompted review
Rated 1 out of 5 stars

A crooked site

Such a crooked site that I couldn't even sign up.
At first, no text messages were received. Then nothing happened when I pressed the "Next" button. After refreshing the page, the message "Too many attempts" started to appear.

December 7, 2022
Unprompted review
Rated 2 out of 5 stars

scammers

Those do not answer. support after payment. Manually paid for the proxy via cryptocurrency to the wallet address that the support sent me in a letter. I sent them the transaction address, login and the package that I am paying for. In response, silence for a day.

December 3, 2022
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company. Multiple of my ips won't rotate, and some of them has the same ip. I'm paying for 5 ports and atleast 2 of them have the exact same ip. The residential proxies are VERY easy to detect using any free and simple tool online and they come up as a detected proxy, which proxies like these should NOT do. Horrible service, would not recommend.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

A good company although I couldn't use…

A good company although I couldn't use their proxies in my software they refunded as their promise (risk-free) you can buy and test it, if it works for you if not simply ask for a refund they have a 24 hours refund policy.

April 28, 2022
Unprompted review
Rated 1 out of 5 stars

Feeling like they don't give a s**t…

Feeling like they don't give a s**t about customers.

Support stops responding to messages that their proxies are not working. They suggest replacing the port manually, but this does not solve the problem, because the other port works just as sh***y.

I could not get rid of Japanese, Chinese and South Korean proxies. Expectations are not met. What they have written on the website and on the forums is a lie.

Their proxies are often dirty junk.

November 28, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I've recently had an experience with this proxy supplier. I've decided to buy a small quantity and to see if it will work for my needs or not. I've bought a residential proxies. Unfortunately it didn't work for me. The proxies are working well but exactly for my purpose it didn't. I'm using cameleo maybe bcz of that it didn't work so fast as I wanted to. Anyway after I couples of try I have understood that it's not my case and have contacted the storm support asking for refund. These guys respond to me within in hour in a very professional manner and have refunded the payment in the same day. This is a really good service.

February 12, 2021
Unprompted review
Rated 1 out of 5 stars

A disaster: flaws in their code, poor UX, red flag for your data security

A disaster. I first asked 2 basic questions to make sure their service was the right one for me, as I am a noob with proxies. Never got any replies after a day, so I thought I would try their testing plan for $14 see if I can use it with my software. Their API for payments is/was either bugged or I don't know what the heck. Never got my payment processed. Looking closer after that, I saw there was many weird links/details in the UX / development of their front-end. That's a huge red flag for me regarding their back-end. Asked them about the failed payment and I was asked to put in my CC details. Trust me, you don't wan't to put your CC details in some website's database that's poorly coded, there probably is tons of flaws in their security. This site just looks extremely phishy to me now. I'll stay away for good. I don't want to be victim of some data breach.

December 4, 2020
Unprompted review

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