Could not have done it without them. Writing my first book was very difficult on many fronts. I didn’t know what I was doing. The writing, editing and project management support from StoryTerrance... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
StoryTerrace turns life stories into books for the most important people on earth. You and your loved ones. We’ve written books for thousands of families and businesses. From CEOs and business builders to inventors and trailblazers. From seventh generation farmers to those building a new life in unfamiliar territory. Our storytellers have passed on wisdom and life lessons, recorded their family histories and captured the essence of charities and global brands. No matter how unique your story is, we’ll match you with the perfect writer to create a beautifully book.
133 Whitechapel High Street, E1 7QA, London, United Kingdom
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Such a wonderful experience, starting with a writer, Beverley, who gently brings out your deepest memories and crafts them into a flowing account of who you are and where you came from. I was then guided through the final stages by Hariny, who showed endless patience. The book has now been printed and delivered to me. I would highly recommend using StoryTerrace.
From the onset, interacting with Hariny was pretty seemless and then the appointed writer Fuad; was very professional and to the point. All interviews with my father were promptly scheduled. drafts were timely submitted and ease of editing and uploading photos was simple as well. Final result was awesome and thoroughly immersive for my father whose life we were articulating.
I was fully supported and guided through out the whole process. Your Editor and Writer were both amazing and have since recommended your service to two other of my former colleagues.
StoryTerrace has been a life line for me, as during my depression and mental health recovery journey they assisted me to organise my thoughts when writing my story. It was via my journal, which inspired me to want to share my story with the world. I hope the book will encourage and inspire other men to share and write their story.
I purchased this as a gift for my 83 year old father. Dad was guided by Gill, his fantastic writer, through the interview and the review process. The website was clear and easy to use helping us to understand where we were in the process, and our editor was on hand to pick up anything we missed. Our proof reader was fantastic and raised some really interesting observations! I think it would be harder for someone less familiar with reviewing drafts but I would recommend StoryTerrace and thank Gill for helping Dad write his life story so beautifully.
I wanted to arrange for my 96 year old mother to tell her story- she has had an amazing life. Story Terrace matched my mother with a lovely writer Alison who was sweet and patient as my mother told her story over a period of several months. The process was very bonding for myself my brother and my mother and now we have a wonderful book to immortalize her life.
I cannot thank Story Terrace enough. It was not easy to leave some of my past but I was assisted to get through by Angela and Hariny, they made it possible for me to complete my life story. It was the best present for my family, we cried together when it was all out, very therapeutic.
Thank you StoryTerrace!!
lucy
I gifted a StoryTerrace book package to my friend. She had a wholesome experience with the interviews and received exceptional care from the team throughout the process. The books were of really high quality and I would 100% recommend StoryTerrace to anyone looking to pen down their life story.
From the first telephone call through to the final edit of my story book I was thoroughly impressed by the professional and helpful approach of the Story Terrace editor and writer.
At the outset I found the idea of writing my life story quite daunting but at every stage help was on hand. I very much enjoyed being interviewed by my writer and was greatly impressed by her skills of eliciting old memories. The process of creating my life story has been amazing and so worthwhile. It will be my legacy to my grandsons.
I think the final product was excellent and serviced the interest of all my children as a record of their father's journey to their eventual existence extremely well. As a slight surprise to me was the amount of research and infills that had to be done but Nadine Wojakovski the writer did extremely well to fathom out and put into very good collation the sequential events for the story line of one's life and ancestry.The investigations both through photographs and records that one made into one's past certainly brought back quite a few almost forgotten memories to the surface both emotive and factual. Well done Nadine and Hariny and Story Terrace. Milan Varmuza
The process was very well organised and easy to follow. The author chosen was extremely professional and sensitive to personal information. A very worthwhile experience for anyone wanting to write about their life.
We had a terrible experience with these people. The gift was for a 90+ year old mother who has written over 30 books. The offering was unprofessional, not transparent and full of basic errors - one wonders if they use AI.
So we could not go forward with the project but they took all the money! In my opinion to be avoided based on our terrible experience.

Reply from StoryTerrace
A subpar experience from start to finish. I don't even know what else to say. This completely ruined for my mother what should have been an incredible journey.
I bought a book for my dad's 80th. He loved the process and we will be cherishing the books for a long time.
Up until now I have been very satisfied with my book.
However my editor has now left the company and I have no contact. I have tried to call the number the AI helper provided, plus the one on their website and they doesn’t exist.
I’ve emailed them and still waiting for a reply.

Reply from StoryTerrace
Produced a really good book with help through out the different stages.
Only hick up temporarily was that AI was tried and did not work.
But when this was realised it was completely rectified and it was never too much trouble to get a first class end product.
Fantastic service and a beautiful personalised product. Immortalises cherished memories of loved ones in such a wonderful way.
This company has been a Freaking nightmare. My writer tells me that Stroy terrace is going AI and he will not be conitinuing with story terrace. Story terrace will not return my money and I have no book or writer. And they continue to charge my account even after canceling. $7480 and no book . Would only recommend this company to an AI.
Hello, I would just like to say how pleased I have been with the support from Story Terrace in taking my book project forward. I have not always been able to meet deadlines but that is because of my own business work load. However, My Project Editor and the team have always been most courteous, helpful and full of encouragement and a delight to work with. Writing a life story is both challenging and rewarding and getting the right balance of interest and brevity is important. Throughout the process I have been comfortable with sharing this information with the team and fully respected their expertise, advice and appreciated their patience. Kind regards, Charles Stevenson
I purchased this for my dad's 70th birthday. The interviews went well and online system easy to operate. Changes and edits to drafts were all done quickly. We're very happy with the finished manuscript and the printed books looks fantastic. Not cheap, but good quality and I would recommend.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.