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Storytoysclub Reviews 241

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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I was initially unhappy about the way the recruit went about as it portrayed there is a free parcel to receive but need to pay for the delivery only to find that it was a subscription for a club that... See more

Rated 4 out of 5 stars

The prompt response to my concerns is what this company great. I will also like to suggest that you don’t deduct someone’s money like you did to me without the person initiating any move for such dedu... See more

Rated 5 out of 5 stars

I was initially worried about subscribing, but my fears were unfounded. The team was incredibly helpful and walked me through every step. When a small issue arose, they addressed it immediately and ev... See more

Rated 5 out of 5 stars

Joined then decided to cancel as would not use the service. Was charged twice however contacted the Team and am veryvhappy to say all was rectifed and they assured me no more charges and even arrange... See more

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4.1

Great

TrustScore 4 out of 5

241 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

BIG MASSIVE SCAMMERS!!

BIG MASSIVE SCAMMERS!!! BEWARE, DO NOT ENGAGE ON EMAIL, JUST CANCEL YOUR CARD IMMEDIATELY!!! Inform your bank's fraud department. Do not engage in their nice email responses as that is just a way to make empty promises and then you stay waiting for them to refund your money, and they continue taking money every 3 - 5 days. Rather lose the one amount than more money, trust me I was naive and fell for their nice email promises and lost a lot more!! Shame on them, may they reep what they have sown 100 fold!!

July 15, 2025
Unprompted review
Rated 4 out of 5 stars

helpful

Eric was very helpful and assisted me well with the issue I had.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

I was initially unhappy about the way…

I was initially unhappy about the way the recruit went about as it portrayed there is a free parcel to receive but need to pay for the delivery only to find that it was a subscription for a club that was not disclosed.
what made the experience great is the consultant was willing to hear the side of my story and refund the money taken from my account. going forward it is advisable that the company becomes transparent so that one makes an informed decision. thank you!!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Agent was helpful

I was worried no one was giving me a clarification about what was happening but this agent made me understand and was very patient with me.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support – Quick and Helpful!

I had a fantastic experience with Storytoysclub’s customer support team. They were incredibly responsive, polite, and resolved my issue much faster than I expected. It’s rare to find support that’s both efficient and genuinely helpful these days, but they absolutely delivered. Highly recommended for anyone looking for great service and a company that truly cares about its customers.

June 2, 2025
Unprompted review

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