Stoveglassshop Reviews 

1,002
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the remarkably simple and efficient online ordering process, making it very easy to request custom-made replacement glass and parts for their wood burning stoves. Buyers are exceptionally pleased with the high quality of the products, noting they always arrive securely packaged and fit their heating appliances precisely. However, some reviewers experienced minor delivery delays or occasional order discrepancies that required additional customer support follow-up. A few people also mentioned rough cut edges or sizing issues where custom pieces were slightly too large to fit properly.

What people talk about most

Product

Consumers find product to be positive, highlighting the great quality and accurate custom cutting for their... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting extremely professional, fast, and prompt... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the high standards of the items... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, unbelievable, and... See more

Order

Customers report great satisfaction with their order experiences, highlighting how simple the website is to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered replacement glass and rope for my wood burner and it arrived on time, very well packaged, and was a perfect fit. Everything was exactly as described and great quality. The whole process was ea... See more

Rated 5 out of 5 stars

Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glas... See more

Rated 5 out of 5 stars

Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highl... See more

Rated 5 out of 5 stars

I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the g... See more


Company details

  1. Glass Shop
  2. Glass and Mirror Shop
  3. Glass Cutting Service
  4. Glass Manufacturer
  5. Glass Merchant

Written by the company

Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,002)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered yesterday arrived today

Ordered yesterday arrived today, amazing customer service and went the extra mile ( literally) to still deliver despite the challenges of the recent snow and flooding. These guys understand and do customer experience. Highly recommend.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Brilliant!! Excellent service from start to finish. I would definitely return to this company for a fast efficient service. I was anxious ordering online but they have systems to ensure you receive the correct product. Thank you!

February 6, 2025

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