Ordered replacement glass and rope for my wood burner and it arrived on time, very well packaged, and was a perfect fit. Everything was exactly as described and great quality. The whole process was ea... See more
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Review summary
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Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glas... See more
Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highl... See more
I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the g... See more
Company details
Written by the company
Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.
Contact info
Unit 7 East Avenue, BD21 3JX, Keighley, United Kingdom
- 01274 892360
- info@stoveglassshop.co.uk
- stoveglassshop.co.uk
4.8
Excellent
1K reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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Glass arrived very quickly
Glass arrived very quickly , was the perfect size, well packed and competitively priced
would recommend
January 22, 2025
They sent wrong size glass
They sent wrong size glass. We returned the glass. No refund offered for the postage. The returned glass got lost in their internal system, I had to chase it up.
January 3, 2025
Reply from Stoveglassshop
Hi Ian, we made a mistake and you received the wrong piece of glass. We then gave you a call to apologise and dispatched the correct piece back to you the same day we received your return, as well as including a free Schott Robax dry wiper for the inconvenience. We've had no further contact from you since this. I can see you received the correct piece last Friday so I hope you've enjoyed a cosy week with your promptly replaced stove glass!
The glass in the stove broke at the…
The glass in the stove broke at the wrong time, but the replacement came so quickly that there was no problem. Really good service is hard to find these days so this was a shining light on customer care.
January 6, 2025
Professional stove glass cutting service
The order was easy to place and arrived quickly
December 30, 2024
good efficient service
December 30, 2024
Order received in good time
Order received in good time . Glass for stove door now replaced, good product.
November 28, 2024
Reply from Stoveglassshop
Hi Steph, all of our stove glass is cut to size and made to order. You placed your order on 23/12/24 at 9:16 PM. We dispatched your order on Christmas eve with special guaranteed next day delivery with Royal Mail (as requested). You then emailed us that same day at 2:48 PM (after our cut off point and after all orders had already been dispatched) and asked to cancel. All glass is bespoke, any glass that arrives broken, we replace immedietly free of charge, any mistakes on our end (if you receive the wrong measurements) we replace immedietly free of charge. We're a small family run business and we try our best to be responsive and help our customers as much as we can. We pride ourselves on our fast turn around and dispatch all orders the same working day and advertise this aspect on our website. We fulfilled your order and promptly dispatched the same working day.
Highly recommend!
Good communication,fast delivery and very well packaged!!
Cut to size fits perfectly!
December 30, 2024
Replacement log burner glass fitted…
Replacement log burner glass fitted perfectly. Fast dispatch and delivery despite the Christmas/New Year holidays.
December 30, 2024
Outstanding
Very fast, especially right before Christmas and accommodated a small dimension change last minute too. Glass was excellent and very good service.
December 30, 2024
Excellent fast service thank you
December 30, 2024
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