Strapify Reviews 840

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 524 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are as described and durable. Many people highlight the exceptional customer service, describing the staff as helpful, responsive, and genuinely caring about customer satisfaction. The ordering process is also frequently mentioned as easy and efficient, with a wide selection of products available. Though some customers occasionally received incorrect sizes or had issues with a product, the company's customer service team was quick to rectify these situations, often providing replacements or exchanges with ease and speed.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers frequently praise the excellent quality... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the superb, efficient, and... See more

Quality

People report positive experiences with product quality. Many consumers praise the great quality of watch... See more

Order

Consumers find the ordering process to be positive, often highlighting its ease and speed. Many reviewers... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great range, fantastic prices and awesome staff. Ordered some bands all of which arrived in a prompt manner. Each product was quality, as displayed/described and on trend. After sales customer servic... See more

Rated 5 out of 5 stars

This is my second Cordovan strap from Strapify. After being thoroughly impressed by the quality and seamless customer service of my first 19mm purchase, I decided to pick up an 18mm version in b... See more

Rated 5 out of 5 stars

Having a Garmin I was worried that I wouldn’t find any straps to switch my original band with after it became discoloured. Not only does Strapify have Garmin bands, but they also have different, colou... See more

Rated 5 out of 5 stars

Recently purchased a strap for my new Garmin watch. They have an enormous range and the the watch brand and model selector makes it super easy to ensure you're ordering the correct size strap for you... See more


Company details

  1. Watch Store
  2. Fashion Accessories Store

Written by the company

Offering a huge range of watch straps with free and fast Australian shipping! We stock Apple, leather, seat-belt quality NATOs, Perlon and Rubber straps/bands!


Contact info

4.9

Excellent

TrustScore 5 out of 5

840 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product

Great product! Second time I have purchased through them and this time as a gift for someone else. Easy ordering, prompt delivery and great customer service because I ordered the wrong band width. They were prompt and easy to deal with. Will definitely purchase through them again.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I ordered a watch strap from Strapify , it was an easy process and it came promptly. Unfortunately I ordered the wrong size but they have been very helpful to send me the correct size as quickly as possible. i have been very happy with the company and their support. Adrienne

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I can only comment on the customer service at this stage, but if it’s anything to go by, the product will be excellent. Sam (customer service manager) provided fast, clear, and well-communicated responses and resolved my issue quickly and professionally. Couldn’t fault the service at all. No complaints whatsoever.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great purchasing experience!

Great purchasing experience - easy to navigate website, found the products I needed quickly and easy checkout. Item arrived as described and on time. Great and friendly communication when enquired about an exchange

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality watch straps

Strapify have a wide selection of straps; I've ordered several NATO straps, as well as some watch tools, and they are great quality. Everything arrived quickly and customer service was excellent!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended, great product!

I have been buying products with stapify for a couple of year for my Galaxy watches, Garmin and now a new Fenix & I can say the quality is great, the shipping/posting is prompt & the customer service & communication is excellent, highly recommended,
Thank you team,
Hamid

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service from start to finish!

I have had a terrific customer service with Sam from Strapify when a watch I bought approx 2 months earlier broke a link.
Sam got back to me the next business day and agreed that Strapify would exchange the band under warranty. He even said he would swap the size of the band to fit the new watch that I had recently bought!
Such great customer service!
Thanks Sam! 👏🏻👏🏻👏🏻

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

best exchange service!!

I ordered a Garmin VivoActive5 watch band and it came within six days. I am so happy with it. It’s absolutely brilliant but unfortunately when measuring i red the size wrong by not measuring it properly. I did order the wrong size. when going through the process of an exchange I’ve never received such quick and kind service, I’m so excited to receive my new watch band definitely recommending this website to all of my friends!!!

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great quality fast delivery

Great quality! Company was really fast to reply when I made a mistake with my order. They were super easy to deal with and have amazing customer service. 10/10 would reccomend.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Tip top service

Great service where they let you know when you have ordered the wrong strap for the model of your watch. A personal message goes a long way!
Delivery was super quick and follow up to questions was just as quick. You aren’t talking to a robot, that’s for sure.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Purchase

My delivery came quickly and was the exact item as it appears online. The service standard is unmatched - and Sam was an incredible help with prompt responses to all requests. Couldn't recommend Strapify enough.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I accidentally purchased a watch strap which was too large for my wrist. Reached out to the customer service team who promptly responded to my email and arranged an exchange with minimal fuss. Will happily repurchase from here in future.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased from Strapify

I recently purchased from Strapify, and I couldn't be more impressed! From the moment I placed my order, their customer service was outstanding. They were quick to respond to my questions and went above and beyond to ensure I had a smooth experience.

The quality of the product is exceptional—it's clear that they take pride in their craftsmanship. It feels durable yet stylish, and I can tell it’s made to last. Plus, my order arrived much faster than I expected, which was a pleasant surprise! Definitely a five-star experience

February 18, 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

My bands arrived really quickly after i placed the order. Unfortunately i ordered the incorrect size band for my watch. Strapify have been excellent in allowing me to exchange the bands without any questions

February 17, 2026
Unprompted review

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