Strata Reviews 1,618

We’ve just had Barry come in and sort some snagging and shrinkage on the property. He was professional, friendly and caring and has done a wonderful job! Going above and beyond.
Also previously we had Dave come and do some work and he too was professional, friendly and caring.
Thanks guys!

Visited the Sales Office at Anthem, Beverley today completely on spec and Jen was fantastic and couldn’t do enough to help. All my questions were answered so quickly and knowledgeably and we were able to have a fabulous tour of the show home too. Would highly recommend. Thank you Jen, we really appreciated your help and super advice.

Anthem 2a -

It is clear that some people have bad experiences with new build properties… but we have been the complete opposite with Strata.

We first enquired about our new home at the start of 2025. From the moment we stepped into the sales office, Jen has made us feel extremely welcome and at home. She always has a smile on her face and is very polite and considerate, always having the customers best interests at heart. Not only that, but she is extremely knowledgable and good at her job! Every question we have ever had, she has either known the answer or gone out of her way to find out the answer and get back to us.

Special mention to Fran, also from the sales office who sometimes works there when Jen isn’t in. Fran is also extremely smiley and welcoming, and also knows her stuff and would go above and beyond to help us.

We cannot fault our experience with the sales team, there is not a single negative thing to say about them.

Additionally, the good customer service didn’t stop there. From the moment we moved in to our home, Adam (the site manager for Anthem) has been spot on. He has introduced himself early on and has continuously taken his time to check that we’re okay, to ask if we need anything, and to rectify any minor issues that we had. Adam has constantly been in touch with us to ensure that we have had the best and smoothest transition into our new home.

Additionally, as expected in all new builds, we had a small list of minor snags that we wanted to be rectified. However, from day one, Adam has gone above and beyond what he needed to, to ensure that ALL of our minor snags were rectified. No matter how big or small the job was, Adam would arrange it all on our behalf, and he would always ensure that our issues were fixed quickly, safely, and with the least disruption to us.

Not only that, but Adam has gone above and beyond to provide good customer service. For example, one of the minor issues that we had with our home, Adam was able to work with us and provide alternative incentives, almost in a way to give us additional ‘compensation’ for the small issues that we faced.

The actual house/build is superb too. Strata have a way of building and designing houses which make you feel at home from the moment you move in. New builds nowadays can often be boring and the similar, but Strata have managed to design their house in a way that still amazes me every time I step foot into my home. From the kitchen designs, to the huge patio doors and windows, to the bathrooms or the huge master bedroom. We have been extremely happy with the whole home and cannot thank the Strata team enough.

It is clear that the Jen, Fran, Adam, and all of the other site team at Anthem have had our best interests at heart from day one. In a day and age where new build developers can often get a bit of stick online, it is important to recognise and reward the good customer service that strata have provided.

We’ve been to visit the show home in Beverley twice now and Jen has been amazing and just super helpful 🎉 she makes the experience so much better 😊

Barry & Mally came to fix the bathtub and shower screen. They carry out the job to a high standard and kept the bathroom clean and tidy. They were very friendly. Thank you

We recently had some NHBC warranty work carried out, and Strata sent Mally to complete a number of the remedial jobs. He did an excellent job — the work was completed to a high standard, and he was professional, friendly, and easy to have around the house.

Having already had such an amazing experience with our first Strata house, this was our second purchase.
From reserving the plot to moving in, Keira and Lorna on the sales team at Attraction in Hull were amazing! Always happy to help, friendly and approachable and on hand to answer any questions during the run up to moving day.

Since moving in, site managers Charley and Carl have been exceptional at working through our snagging list and been thouroughly supportive at all times. Their dedication to customer care is exemplary and have made settling in to our new home a smooth and enjoyable process. We could not have asked for better service from them!

Abbey at customer services has checked in weekly with us to ensure that we are fully satisfied and been on hand to also make this process a smooth one.

We could not thank everyone on the team enough once again! -until the next Strata house!

Maria and Matt

Excellent service from Jeff very efficient

Jen from Strata in Beverley is fantastic, she has been most helpful in answering our questions in relation to the Lisbon Bungalow and I couldn’t fault her. Thank you so much for all of your assistance. It’s been a pleasure meet you.

Having recently visited the Anthem Development we were delighted to meet Jen who was a sheer source of inspiration and information. Jen has probably been the best sales consultant we have come across in our search for a new property. Her knowledge and willingness to talk to use about every issue that concerned us deeply complemented Strata’s development. Jen’s encouragement and enthusiasm was motivating and yet at the same time she was not pushy and made us feel comfortable with whatever our decision would be. Just wanted to say the Anthem development is beautiful and well located and marketed by one of the most inspiring sales person on the team. Thank you Jen!

Jeff was just a spot on bloke. Polite swift and knew his stuff. Excellent customer services staff member who sorted the little jobs immediately.

We have brought our strata house last year. Jen from ANTHEM was amazing, we have had 100 of questions which she was helpful to answer . Jen has made our experience of buying a new house enjoyable and easy.

Adam the site manager was also amazing, we have a couple of small issue when we moved which when raised to him was sort straight away. We when we had more questions Adam alway was available to answer them. We couldn’t fault them both

Both Jen and Adam couldn’t have done more.

We are in the process of buying an optorto on the Anthem site at Beverley and we have a had an unbelievable experience. Jen Hill-Wickham has been the best sales advisor and helped us every step of the way. She is always available and offered us valuable advice every step of the way, as you adults a lot of the process was new to us and Jen offered support, advice and reassurance anytime we needed it.

Along side this we have always felt she genuinely cares about us and our new house and has done everything to make our vision of our perfect home become a reality. We could not of asked for anymore.

It has made this process so much easier and has allowed us to enjoy buying instead of being stressed or unsure.

The Oporto is everything we could have asked for and we can’t wait to move in later this year.

We are currently in the process of buying our first home together and Jen from Strata, Anthem development has been amazing and made the whole process feel like a dream and super easy.
Jen is really approachable and she makes you feel like she is enjoying the excitement of buying your first home together just as much as we are!
Jen responds to all of our emails, texts, calls etc and has provided an excellent service so far, which has made us feel like we can ask her any and many questions.
We have recently had our design appointment with Jen and it was such a lovely and fun experience, and we are really grateful for everything she is doing for us to build our dream home.
Jen will be getting a invite to our house warming as we could not of done this without her! And we cannot wait to show her our dream home once it is all finished.

Jen from the Beverley office was so friendly and helpful. Will hopefully be hearing from her soon regarding a property. Would highly recommend.

The reception that l received from Jen in Beverly and Kiera in Kingswood was amazing .The show rooms were beautiful and classy .The detailed explanations l got.

In the throws of trying to find a house and our situation is very complex. I popped in to Beverley Anthem Strata and I was met with Jen, she was warm and welcoming, despite already having customers, still asked if I wanted a drink and a seat. Semi-detached wasn’t on our horizon but these house are stunning with so much room. Do not just pass them off.
After I left I said, due to our circumstances, I didn’t think we’d peruse. Jen called me 5 days later just to check in. No pressure, just a lovely chat. Felt like talking to a friend. Despite our outcome not being with strata, I would recommend Strata and definitely Jen at Beverley. Wonderful customer service 🥰

Jen at the sales office at the Anthem site in Beverley was very helpful and made the purchase of our new home an easy decision.

Jeff from the service team visited today to correct some of our snags. Jeff was extremely thorough and helpful, ensuring the work was carried out to a high standard and with great attention to detail. I'm sure any other customers who deal with Jeff will have the same excellent experience!