Strathberry Reviews 446

Very slick ordering and communication all the way until it got into the hands of the useless FedEx driver. Regular updates from everyone and then the driver leaves the parcel 80 metres from our fron... See more

My first experience was a bit bumpy because my bag had a small issue that bothered me (my husband wanted to gift me something special and chose Strathberry). We contacted customer service, and the... See more

I chose my Mosaic as my Christmas gift from my husband so it has been wrapped up and I’m waiting for the excitement of first use after Christmas Day! As this wasn’t a surprise I haven’t worried too mu... See more

WOW. I'm impressed by the leather quality and craftsmanship of my Strathberry Stylist and Melville Street Wallet. I typically use a much larger wallet and I love the amount of space which keeps things... See more

I have several Strathberry bags (Charlotte Midi, Lana etc.) but I recently received my Kite in black suede, and it's possibly the best bag in my collection, and I have pieces from Prada, Mulberry, Jil... See more

I've purchased two bags from Strathberry and couldn't be happier with them! The mosaic bag is practical, unique and gorgeous and top notch quality. The midi tote is another stunner and wonderful for e... See more

This is my second bag from Strathberry, and once again, the craftsmanship stands out. The leather is exceptional - rich and noticeable from the moment you open the box. The mini tote strikes the perfe... See more

Absolutely beautiful craftsmanship. My Strathberry bag feels incredibly well made. The leather is structured yet luxurious, and the signature bar detail gives it such an elegant, timeless look. I purc... See more

Recently purchased the Charlotte drawstring bag as a birthday gift for a friend’s special birthday. The price point in the January sale meant a luxury handbag was accessible & affordable, and the bag... See more

Ive been keeping an eye on a Strathberry purse for over a year, waiting for there to be a sale. Well it finally happened and I added the purse to my cart but I was not sure about the taxes, duties, an... See more

Edit: Amended because I eventually got a response via Facebook Messenger and they confirmed a problem with the order and sent a new one, which is beautiful. Previous: Ordered and took the money from... See more

I had a lovely experience at the Burlington arcade store. I instantly felt welcomed by staff who were very helpful and open. They were very patient with me while deciding what colour of mosaic bag I w... See more

I’ve been eyeing two bags for many many months at Strathberry. I love the design and quality of the bags, so modern yet so refined! I got a Mini Tote through their website. It arrived so fast, the unp... See more

I received my beautiful Multrees bag in Oxblood colour and I love it! The bag is well made, well-designed and is versatile with the choice of short or long crossbody handle. I also love the way it's p... See more

I absolutely love my new Strathberry Mosaic bag...in soft croc-embossed walnut leather. The handbag itself is beautifully made and of extremely high quality. The process of placing my order to deliver... See more

I am absolutely in love with this handmade leather crossbody purse! You can truly feel the care and craftsmanship that went into every detail. The leather is buttery soft yet incredibly durable, and... See more

This is my second purchased from Strathberry. I gifted my sister a beautiful mosaic nano purse. Classic lines that will go with any outfit! Beautiful gift wrapping for a special birthday surprise and... See more

Ordered it last Nov 29th and says delivery within 3-6 days but it's almost 2 weeks and still haven't received the items. The occasion has passed this week and no gift in sight. I understand the del... See more

Absolutely outstanding. Georgina in Victoria Street, Edinburgh is the best sales person you could ever wish to be served by. She took an enquiry from me months ago in preparation for my first visit to... See more

Marine was truly a dream to work with. She was kind, informative and so patient as I tried to make a decision on the bag I would choose. Ultimately I chose 2 bags: The Mosaic Nano in Vanilla, buttery... See more

Ordered the kite maxi hobo bag in caramel on Dec 31 and it arrived on Jan 6 to Canada. Given the weekends and holiday, I’d say shipping was quite fast. Received updates all throughout the process. Ba... See more

Beautifully packaged bag. The leather initially had a very strong chemical smell which is gradually wearing off. The construction, quality and design of the bag is top class. Will definitely by fro... See more

I LOVE this brand- their handbags are so stylish and I always receive so many compliments when I wear a Strathberry bag. I also love that Strathberry is an independent Scottish brand, and that t... See more

This was a great little find. Wasn't looking for a new bag but how could I resist. A great selection of bags and the staff were very friendly and helpful without being pushy. Handbag well packaged in... See more

I was so excited to receive my Strathberry Mosaic I have been wanting this bag for sometime. I was blown away by the packaging it was 1st class. My Mosaic is impeccable, exquisite and the smell of t... See more

I have ordered bags and also cashmere accessories from Strathberry. All have been amazing quality. I love their timeless style. All my orders have arrived promptly and beautifully packaged. I ordered... See more

I bought my bag from your Covent Garden store. The lady in there was very helpful and allowed me plenty of time to consider my choices and decide which bag I wanted to buy. I’m thrilled with my black... See more

Your website is great, ordering is easy, and shipment was so prompt. My new leather bag is simply gorgeous! This is my 4th Strathberry bag. I get constant compliments. Thank yiu!

My whole experience of buying my first Strathberry bag was excellent. Great customer service and quick delivery. My bag is by far the best quality of leather I have purchased and the design is fabulou... See more

I ordered an item from Strathberry which arrived fast, beautifully packaged and was even better in the flesh than it looked online. Their bags are stunning with service to match. Highly recommended.... See more

The online ordering process is very easy, and the items are delivered very fast. The quality of the leather is truly amazing and the design is classic, but the price is really reasonable compared to... See more

It can be intimidating to walk into a shop which obviously sells high quality merchandise. Often the staff are a bit snooty and pretentious. Not so Strathberry! I was lured into the shop in... See more

I am obsessed with my beautiful Charlotte Drawstring in Oxblood. The leather is so soft, it is beautifully made and it holds everything I need. It also arrived within days of me ordering it as a gift... See more

I pondered over the Kita and Mosaic bag for a while but am super-happy with my purchases. Delivery was speedy and I am in love with the excellent quality. They are gorgeous and feel very luxurious!... See more

I recently purchased a handbag from Strathberry and I couldn’t be happier with my experience. From start to finish, everything felt premium and thoughtfully handled. The website was easy to navi... See more

I’m very happy with my new mosaic bag, it is such a good quality leather with great artisanal stitching. Also the bag arrived in one day which is amazing considering it was an international order to S... See more

This was my first order from Strathberry and I'm so happy. I ordered the Mosaic Nano in dusky blue. There quality is great. The bag is just beautiful. It shipped quickly and arrived in such nice packa... See more

I ordered a bag on the 26th November now getting concerned as I’ve waited the 10 working days ( busy period) and still nothing. I have emailed customer service 2 times now and have had no replies. T... See more

The order hasn’t shipped yet! I ordered it in 27th November! Now I’m told it will ship this week and today is 16th December, while I have emailed multiple times to let Strathberry know that we are out... See more

Amazing quality and beautifully made bags. Customer service was immediately responsive and so helpful. I’ve purchased three bags from Strathberry and love every one—especially the Mosaic and anything... See more

The saleswoman was so nice and welcoming and made it a very fun experience! My new bag is to die for and I can't wait to buy more Strathberry bags in the future.

I placed an order on December 1st (order #208104) for two bags: one was in stock and the second one was scheduled to ship at the end of December. The in-stock item was not shipped until I contacted... See more

I placed my order on 12/7/2025, and now it is 12/12/2025, but there is still no update on my order. I have emailed Strathberry customer services twice but have not received a reply. I entered my o... See more

To be honest, the in person shopping experience left much to be desired. I already had my eye on the bag, so I wanted to purchase no matter what. But if I was just passing by, I don’t think I would ha... See more

I received the tote bag and was unhappy with the way the straps lay. Its not practical for daily use. Tried to get refund and they refused me. These things arent stated when buying product. They lack... See more

The bag is amazing, the quality is perfect, the design is perfect , I like it a lot , Packaging is very good also . Thank you very much , every thing as expected.

Placed an order on 28/11/25 for 2-5 business days for delivery. Order was dispatched from warehouse on the 5th business day today is now the 09/12/25 7th business days and still no delivery. I had con... See more

I bought a mosaic bag in the color taupe on the Strathberry site during a promotion at the end of 2025 (order number: 205748). I received the bag that is very well made and was beautifully packaged th... See more

Ordered 3 items for my wife for Christmas all arrived within 8 days all the way to Saudi Arabia. Packaging and contents all excellent quality

1. Both bags had a defect in them: 2 cm difference in axel (centre) point shift. Unacceptable for 600 EUR bag. 2. One shipping label was provided for two boxes - this caused friction with Fedex w... See more