Strava Reviews 445

Absolute rubbish. Consistently fails to track my activities, great straight lines into nowhere and the timing all messed up. Don't bother.

Signed for a free trial and then they took $99.99 without informing me. No way of contacting them to dispute. Website says take it up with Apple. Scam

Just had a brief look at the app, wasn't even aware I'd signed up for a subscription. Did not give any bank details etc. They took £54 through Googlepay, I was totally unaware they could do this, would not refund payment. Be very careful if you use their app.

Scammers. They stole my money and just got to know that they are also racist saying horrible things adout Arabs and black people on Instagram

Have removed key features from app e.g. 100, 200, & 300km monthly running badges

This is not what I just paid premium for. I would like a refund please.

Oh and their support team has yet to respond to any message, by any means, over the last 2 days.

What a great app Strava is. I can build my cycling routes easily and also share them with my fellow-cyclists.
And the coolest thing is that Strava can connect with multiple cycling computers. Even those that are sold on Aliexpress. Which makes it easier to follow the routes I build in the Strava app.

They support is non-existent, I pay for premium on an iPhone, not a no name brand and the premium features never come on I have tried everything thing they recommend god forbid they should supplying customers.

I don’t have a positive view of Strava , they constantly add time cut average speed and elevation, also they now charge people for stats that were previously free . I won’t subscribe to get basic information

Adding another 1 star review to Trustpilot in the hope that Strava will refund me the money they have wrongly taken from my bank account. I cancelled my trial/subscription many months ago and now see a payment taken from my account. There is no way to contact them. I submitted a request via the online form which took hours to find. Companies which exist to cheat people out of money should be penalised and made a thing of the past. Strava, please refund me my money. Angry.

App doesn't work. Doesn't record runs correctly.

Used to be good and I’ve been a premium member for 8 years but has gone downhill so fast recently and their support is non-existent. My data is not displaying or being counted properly which makes it unusable. Their support is not interested and you just get automated response before the ticket is closed. Subscription reluctantly cancelled now and I’ve stopped recommending Strava to others. Such a shame cos it used to be really good. Perfect way to kill a company and lose your loyal customers.

I dont trust them. They may charge you an 80 dollar fee that doesn't line up with any of their subscription costs and then not give you any way to contact customer support without signing up again and going through the strava portal. There's no way to dispute charges after you've quit your subscription for fear of incurring new charges.

I've been using free version for years, but in last few month I have yo make sure I am bringing my garmin with me due to actually pacing for long runs, and distances as they are not accurate and if I was to go by times strava says I run kms for some runs, then you would ask was he on a rocket? Lol really disappointing especially after doing long distance like a half marathon or more. Thank god my garmin watch was with me that way I still have idea of what time and distance I did. 🙏 no option to add photos here to prove my review, pity as I have quite a few.

Beware ! Signed up for 30 day free trial. Cancelled my account before the 30 days and still got charged €59.99. Emailed them about this issue and got no reply.

Almost everything that used to be free is now a subscription feature. Almost unusable on the free tier sadly

this app has stopped recording runs, i paid for the full version and still continue to fail. terrible.

Great app for cyclists! It's my every day app for recording my sports activities. The segments feature is super addictive. No problem to pay 59 USD per year for it. Keep up the good job by continuously adding features!

Too often if you stop, check the distance and then continue the app doesn't resume. This has happened many times.

Despite the fact the free version of the app is pretty limited I still can track my routes on the bicycle.
But be aware that if you want to measure the speed properly, then don’t look in the Strava. buy the bike computer instead.

Alex M (team Strava support) answered my request in the Strava Support place knowing that i cannot enter in Strava becose i am suspended! shame you Strava you are the worst.....