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3.1

Average

TrustScore 3 out of 5

2 reviews

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Rated 2 out of 5 stars

The website doesn’t provide any option…

The website doesn’t provide any option to cancel orders, and the company’s WhatsApp number only connects to a bot that shares incorrect support details. When I tried to cancel my order, the bot directed me to contact hello@webiste, which turned out to be an invalid email address.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

This has been one of worst experience at strch.in

This has been one of worst site experience. In the name of R&D they are selling 'Made in china' products in India. The same products are available in 1/5th price at other stores.
They don't have any customer support. Their provided toll free is never picked up. called 3 different days multiple times
They don't respond on their mail, been waiting for response since 6 days, even sent reminder mail.
They don't have any other way to contact.
My 2 returns and 2 exchanges are pending since 25+ days. Their shipping department is untrend and useless. They raised return request for 3 products from same order while I raised for single product return from that order and it was not-fulfilled as pickup refused to take.
Their CEO also doesn't responds, seems it is a SCAM.

October 8, 2024
Unprompted review

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