Street Cars Reviews 

772
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 493 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally polite, friendly, and helpful throughout the entire trip. Travelers note that the vehicles are exceptionally clean and comfortable, ensuring smooth and pleasant journeys after long flights. However, some people mentioned frustrating issues with booking delays or late arrivals that negatively impacted their travel plans. A few consumers also experienced poor communication, unhelpful behavior regarding luggage, or disorganized pickup arrangements at the airport terminal. Reviewers suggest that while the core driving service is reliable, booking coordination and pickup organization could use improvement.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers as polite, professional, and... See more

Service

Customers had positive experiences with service, highlighting prompt arrivals, helpful drivers, and efficient... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt arrivals and courteous drivers.... See more

Booking process

People report ambiguous experiences with the booking process, highlighting both convenient and frustrating... See more

Location

Customers consistently note ambiguous experiences with location, as opinions on pickup points and navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We arrived at Manchester airport very tired after travelling 24 hours with little sleep but the call center was very clear and concise giving clear pickup instructions and time. We had constant commun... See more

Rated 5 out of 5 stars

Mohammed in Reservations is always exceptionally friendly,professional and very caring. He is always a joy to deal with. Wayne at the Airport, I met him last month when my Wife landed at MAN and... See more

Rated 5 out of 5 stars

Hi, special mention for Akma ( apologies if spelt wrong) Lovely chap who drove me safely to my destination in Bramhall this morning. Was prompt and gave courtesy call prior to collection. Keep up the... See more

Rated 5 out of 5 stars

We were passed on to this company due to being on a delayed flight with Tui. Tui sent us to Streetcars desk in Manchester Airport, easy to find & well sign posted. The guy on desk was very clear what... See more


Company details

  1. Taxi Service
  2. Bus and Coach Company
  3. Minibus Taxi Service
  4. Transportation Service

Information provided by various external sources

Taxi Manchester - Street Cars has the largest fleet of Private Hire vehicles, executive cars and mini buses in Manchester City Centre.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

772 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.5

All reviews

(772)

455 reviews in the last 12 months

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Rated 3 out of 5 stars

So much worse than when you had a desk at the airport …

So much worse than when you had a desk at Manchester Airport - had to wait in the freezing cold in the car park as the driver was struggling to park in a bay as the car park was so busy. Car park area is chaos and will be more inclined to use the taxi rank next time. Also the price was £10 more than last time we used the service a few weeks ago so overall unimpressed

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

A frightening experience

From getting into the taxi there was no communication until the destination. The driver was talking on the phone the whole journey, quite loud. This was a NHS booking. And I was told the driver would wait to take me back. On arrival the driver told me he would wait, but wanted to go into Tesco to buy a drink. When I came out he was gone. The NHS reception phoned to ask where he was and to come back. He had left Tesco's. The most frightening thing was his driving. Often braking hard, then nearly hitting another car. I was so frightened for my safety.
As a constructive criticism I would recommend the driver speaks to you when getting in the taxi, and come off the phone to do so. Ask if I mind him talking on the phone, which I don't usually mind, unless it's loud. And when he's told me he will be waiting, be there. I was only 20 minutes. Also, with regards to my, and any others safety, he shouldn't be driving

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Driver was great

Driver was great - better signage to the pickup point would help (Uber signage suggests that the pickup point is not for streetcars)

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent taxi service

Kept fully informed of Taxis’s arrival throughout.
Driver was a very pleasant man as well as being a good driver!!
Came a little early but waited for me anyway.
I have downloaded the app and will be sure to use you in the future.

April 22, 2026
Unprompted review

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