Streetpit Reviews 747

TrustScore 2 out of 5

1.9

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Rated 4 out of 5 stars

I only received one of the two shirts I ordered and now the site doesn't appear (anywhere). It looks like I have no recourse whatsoever. I've had to edit (update my review) because I eventually did ge... See more

Rated 1 out of 5 stars

We placed a order a took a long time to arrive then the merchadise did not fit and contacted customer service. Items were sent back and now i get no responce on a refund. I will never order from this... See more

Rated 2 out of 5 stars

So far service has been absolutely trash and ill never order again if I don't get a damn response. You havent sent any shipping information in a week. No mention of anything what so ever! Do you have... See more

Company replied

Rated 1 out of 5 stars

Order did not arrive after a month and after I dropped them an email to enquire on my order, they told me they have no access to their backend system and advised me to lodge a dispute with my bank to... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Be yourself with Streetpit, a new urban fashion store for men! Our store offers everything you'll ever need to show off style!


Contact info

1.9

Poor

TrustScore 2 out of 5

747 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Awesome pants

Ordered a pair of pants about a year ago. I ended up wearing them as my only pants for about the last 3 months. Just ordered my second pair and was really happy with the price of the pants. Cant wait to have it delivered

March 30, 2022
Rated 1 out of 5 stars

ABSOLUTE TRASH!!

ABSOLUTE TRASH!!! I've been trying to get ahold of these guys for months now. I bought some items, took almost 2 months to receive, okay quality but the jacket was too big so I wanted to exchange it for the smaller size. I have called and emailed countless times and they have never responded. I've tried everything to avoid having to leave such a scathing review, even reached out via Facebook. I'm so disappointed in this business. BUYER BEWARE!!!

March 21, 2022
Unprompted review
Rated 4 out of 5 stars

I orderd two jackets from Street pit…

I orderd two jackets from Street pit store, and after ordering, i became really anxious as to whether or not i would recieve anything. The reviews for street pit are pretty shocking. I emailed street pit about twice before they contacted me. I was reassured that my package was being processed and that i would recieve a tracking number within a week of order.

Tracking number arrived, and everything went smoothly. Product arrived in about one and a half weeks from ordering, so pretty normal.

The jackets were surprisingly pretty good, although unfortunatley they both didnt fit me right, so i wanted to return them.

Natalie and Chloe from customer support were actually really helpful and were always quick to reply to my emails.

I had to pay postage to retuen the product, but i was fully refunded for my order.

overall i was pleased with customer service, and quality of the jackets. sad to see that they have such bad reviews.

im giving 4 stars because i had to pay to return the product, otherwies it was a 5 star service. ( all thanks to customer support)

im based in Germany and the product was sent from Slovakia.

March 2, 2022
Unprompted review
Rated 1 out of 5 stars

WORST ONLINE SERVICE I'VE EVER EXPERIENCED!

Ordered Pants.
3 WEEKS LATER!!! I receive an email that they're sold out.
After this they try to force me to choose items that I don't like or don't need.
So I asked for a full refund to my bank account, but they haven't replied me in 4+ days!

February 28, 2022
Rated 1 out of 5 stars

Item never shipped

After waiting over three weeks for the pair of pants I ordered to ship, I canceled my order. My emails to customer service were answered promptly but there were no details on what the problem was or when I can expect to receive the product.

February 22, 2022
Streetpit logo

Reply from Streetpit

Hi!
Thank you for letting us know about the issue.
We have forwarded the case to our customer service and they will check the problem.
They will find a solution to the matter for sure.

Rated 1 out of 5 stars

Be Wary

Ordered something over a month ago and I still haven't received it, let alone even received a tracking number for the order. Also terrible customer service. Starting to think I lost out on money paid for the item

February 21, 2022
Streetpit logo

Reply from Streetpit

Hi!
Thank you for letting us know about the issue.
We have forwarded the case to our customer service and they will check the problem.
They will find a solution to the matter for sure.

Rated 3 out of 5 stars

The Rating is Deceiving, just some helpful criticism

First off, love your products and the various different styles available. I will be a return customer for sure. This feedback review platform is also really good to have keep that as well. My rating is due the fact that 3 stars is a arbitrary value and here is why. The next guy that gives 3 stars is going say something and what I think is Average vs what he thinks is Average will have a likelihood of dissimilarity by a lot. If this system is the only thing you got and want to save money by all means, do keep it or make your own! You got 3 stars because the "sizing chart" link/button only provided width, no idea what the lengths would be sooo hopefully my order fits me! - Thanks, keep it up guys.

February 21, 2022
Streetpit logo

Reply from Streetpit

Hi!
Thank you for letting us know about the issue.
We have forwarded the case to our customer service and they will check the problem.
They will find a solution to the matter for sure.

Rated 4 out of 5 stars

I wish your website was easier to…

I wish your website was easier to navigate. I also wish you gave out more discount opportunities to return customers.

February 20, 2022
Streetpit logo

Reply from Streetpit

Hi, Thank you for your feedback! We are trying to improve every day and your review helped us to have a better view of the issues that can be improved.

Rated 1 out of 5 stars

Never received my order

Never received my order. Reached out to Streetpit on IG, no response. You’re a scam

February 19, 2022
Streetpit logo

Reply from Streetpit

Hi!
Thank you for letting us know about the issue.
We have forwarded the case to our customer service and they will check the problem.
They will find a solution to the matter for sure.

Rated 1 out of 5 stars

No delivery

No delivery, not posted, no updates.....looks like another paypal refund!

February 16, 2022
Streetpit logo

Reply from Streetpit

Hi!
Thank you for letting us know about the issue.
We have forwarded the case to our customer service and they will check the problem.
They will find a solution to the matter for sure.

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