Street Smart® Transmission Reviews 

5,474
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 269 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that transmissions perform excellently, shifting smoothly and often feeling better than new. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt shipping and easy core return process. Reviewers also commend the staff for being professional, knowledgeable, and making the overall transaction a smooth and positive experience. However, some customers experienced significant delivery delays or received incorrect items, leading to extended waiting periods. A few other people also felt that the initial product received was defective or developed issues shortly after installation.

What people talk about most

Product

People report positive experiences with the product, often highlighting its superior quality and flawless... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing it as outstanding, excellent, and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the product's quality is... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Imagine my dismay when I learned that the camper van I just bought needed a new transmission. Ugh. Thankfully, the team at Street Smart made the process super easy! Quick free shipping meant that my m... See more

Rated 5 out of 5 stars

I have been in the automotive repair business for nearly 50 years. This transmission replacement was awesome from the first contact. I was helping my widow neighbor get her car fixed and Street Smart... See more

Rated 5 out of 5 stars

We had a Transmission problem with my Daughters Acadia. Street Smart was prompt in shipping me a replacement TECHM programmed ready to install. The Transmission shifts like new and no more pressure is... See more

Rated 5 out of 5 stars

We appreciate the level of communication. We've done business with other companies that don't email to inform every step of the purchase/return process. Lack of communication causes issues in invento... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer

Written by the company

Dealer Quality. Lower Price. Street Smart® provides remanufactured replacement transmissions and transmission valve bodies at wholesale prices direct to vehicle owners with a 3 year, unlimited mile, nationwide and transferable warranty. Buy factory direct and save. Based in Tampa, Florida. Ranked #1063 in the 2019 Inc. 5000 fastest growing private companies in the US.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(5,474)

253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall good Experience even with a few problems

Even though there were issues with the first transmission purchased, Street Smart was very active and helpful to rush out another Transmission to replace it very quickly. I have been very pleased with the mechanical and performance of the new transmission, even in comparison to the factory. Only recent issues, seals are starting to leak

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Street Smart Transmissions. Although there was an initial misunderstanding regarding the delivery date, they ensured that the transmission was delivered on time. Their team was consistently responsive, answering calls promptly and addressing all of our questions. We are very satisfied with the quality of the transmission, and the entire process was handled efficiently and professionally. We would confidently recommend Smart Street Transmissions to others.

December 11, 2025
Rated 5 out of 5 stars

Good experience

This was an overall good experience with this company. I ordered it and a day later I had it shipped to my shop and ready to go. It is good quality parts and the instructions were good as well. My only complaint was I made a call into their number and talked to a lady and she was rude and not understanding what I was asking.

December 16, 2025
Rated 1 out of 5 stars

NO Ford Focus DCT Transmission

Does not carry a common Ford Focus DCT Transmission 2012-2018

January 13, 2026
Unprompted review
Street Smart® Transmission logo

Reply from Street Smart® Transmission

Sorry we do not carry the Ford Focus dual clutch transmission.

Rated 5 out of 5 stars

I was really surprised.

The rebuilt transmission arrived much faster than I thought it would.
After my shop installed the transmission. I drove it for a while. It works as good as the old one did when it was new. Very pleased with it.
They were punctual and picked up the core within a day of letting them know it was ready. Customer service gets an A++

December 8, 2025
Rated 5 out of 5 stars

Easy, Fast

Streetsmart makes the entire process easy, shipping is fast, support if needed is great, Core return easy.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Top quality parts, price and service

First of all your group was very responsive to my order request. In no time I received word that the transmission was shipped and received within a week. I was very gratefull that there was no upfront core charge !! After installation I received paperwork for core return, the truck was there the next day and it was all done. By the way, your warranty was really good!! Thanks for your efforts...

December 2, 2025
Rated 5 out of 5 stars

I called and when I spoke to the lady…

I called and when I spoke to the lady on the other in of the phone I was impressed at the level of knowledge she had and was actually the easiest purchase on a transmission I have ever had and I have been a mechanic for 39 years.
The Transmission arrived fast and looked awesome better than new.
Have used it for a month zero issues and zero leaks shifts smooth as butter.
Could not ask for better performance
Will guarantee if I need another they are my first choice and call.

December 11, 2025
Rated 5 out of 5 stars

Phenomenal company and service from the…

Phenomenal company and service from the quote to the core return. They have the best warranty around!!!
I definitely recommend them.
Best of all I didn't have to hear I told you so or that's all on you from my Husband.lol

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Smart choice!

Transmission was fast and convenient. Saved me money and worked well with my local shop. If your shop refuses to use a street smart Transmission...take it someplace else!

December 8, 2025
Rated 5 out of 5 stars

Smooth Operation.

The customer service has been excelent on every encounter experienced, since the order was placed, to the delivery of the Transmission. Online and Direct/Phone communication, Great.No setbacks or disappointments. Detailed information performed as described.

December 2, 2025
Rated 5 out of 5 stars

Street Smart is awesome

Street Smart is awesome. I bought a transmission for my granddaughters car at a good price. They didn't stop there... they included so many extras that was needed. They shipped it to the shop and then came and picked up the old one ( core). I also got a 5 year warranty. If you are needing something you better check em out!! Thank you Street Smart

October 1, 2025

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