Gareth was friendly, accommodating and helpful. Test route was great with different speeds covered and environments as well as parking. He knew alot about the car, was able to answer questions and we... See more
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Gareth was recommended to us 6 months ago. Being new in the country we needed some guidance with cars and Gareth stepped in with his cheerful and professional attitude and made the entire process of s... See more
From the first mention of wanting to aqcuire a car, Gareths face lit up, and his passion for customer service and vehicle knowledge came to light.After just giving Gareth my budget he immediately se... See more
Once again, Gareth Williams sold my car for me for top dollar, with all the courtesy and professionalism that he has shown before. Nothing is too much trouble and every phone call a pleasure. This mus... See more
Company details
Written by the company
Online Car Retailer that supports private sellers find private buyers. Services are available to sellers to enhance the car and attract online buyers
Contact info
98-99 Great George Street, GU73PW, Godalming, United Kingdom
- 01483 362626
- Gareth.Williams@Strenue.co.uk
- strenue.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Absolutely phenomenal service
Absolutely phenomenal service. So much time taken to ensure all our search criteria were met. Gareth and the team really do go above and beyond. I could not recommend this service more highly. To have an utterly trustworthy partner to help filter through other cars on the market was invaluable. I plan to use this service again and again and pass friends and family on too.
Very good experience
Gareth quickly reassured us as to the process of the business and it’s background making us much more confident in buying from the business with a full service and MOT completed and new tyres having been sourced from a private seller who had looked after the car. We also appreciated the extra mile taken to make the experience as smooth as possible.
Top class service!
I recently moved from South Africa to the UK and didn't know where to even start when looking for a vehicle. I was referred to Gareth and from our first conversation he put my mind at ease. I had a very specific requirement and he tirelessly worked to find me the vehicle I was looking for within the required parameters of price, mileage, etc. He was incredibly helpful with everything related to the vehicle such as insurance and tax, and if I had not had the assistance I would have felt incredibly overwhelmed and would not have ended up with the amazing Ford SMax I now have. Can highly recommend the service and I will definitely be contacting Gareth again when I am ready to upgrade.
Amazing service for buying my first car
As a newcomer in the UK and without buying a car experience. I have a significant hesitation about buying a car without help. I had checked with a few dealerships for the vehicles I was interested in, but no one like Gareth Williams truly cared about my concerns, he offered to drive the car to Southampton for the test drive and rearranged his schedules to fit mine. He is a very responsive, knowledgeable and reliable person. He called, emailed and texted the information to ensure I did not miss anything. And patient to listen and speak clearly and slowly to let me understand all procedures for buying a car in the UK. His outstanding and thoughtfulness services really impressed me. Not just to explain the vehicle itself, Gareth walked me through the whole process and thank his teammate Louise arranged the paperwork promptly after I confirmed to buy the car that making everything smooth and easy. Gareth provided some information about car insurance that I could drive right after the purchasing process was completed. Even on his way back home, he sent me the Gap insurance that made me get more coverage on the car. Very responsive when I had a question after owning the car. I would HIGHLY RECOMMEND to anyone.
Perfect!
I’m not one for generally using social media as a platform for making personal recommendations however, given our recent relocation back to the UK I felt obligated to make one exception. As many are aware, the exercise of purchasing and sourcing a car in the UK has becoming far more difficult of late. High demand has led to an upward surge in terms of stock and prices (both in relation to old and new vehicles). It’s an administrative minefield and another layer of stress among all the other issues needing to be dealt with when dealing with a major relocation. As fortune would have it, I was introduced to a gentleman by the name of Gareth Williams. Absolutely outstanding service. Despite my initial skepticism, I was pleasantly surprised and in the end, thankful. We gave Gareth a general spec and price range of what we were looking and left him to it. He could easily have sold us the first vehicle he sourced and we would not have known any better. Instead, he took time to source and inspect a number of vehicles before settling on one which he felt was providing the spec we wanted and at the value required. He handled all the admin for us including any repairs/ updates through to securing the deposit and eventual transfer. He was responsive, enthusiastic and polite through the entire process. If you are in the process of relocating to the UK and require a (good and reliable) car purchase as soon as possible I cannot recommend Gareth highly enough. Car guys generally get a bad rap but in this case I was almost envious of how passionate he was about his work.
Professional transaction from start to finish
I stumbled across an advert on autotrader for a beautiful Audi and contacted the company. Gareth returned my call the same day. Very professional from start to finish- I was hesistant to buy a new car as I haven’t done so in a long while and hearing of other peoples bad experience buying from dealerships and autotrader did put me off. Gareth’s professionalism and knowledge about the car market and the Audi was in depth, all the paperwork was in order. He took the time to sit down without any pressure of me buying the car to just get to know me and what I want in a car. This alone showed he wasn’t in for a quick sale like other dealerships. I inspected the vehicle while Gareth demonstrated and explained the features and any questions I had about the vehicle. He made me feel at ease asking about any questions, I then took the car out for a test drive. He educated me on things I never knew about cars. I cannot thank him enough for making the process of buying a car really easy and stress free for me. He even sorted out the MOT and service and went above and beyond to make the car better for me. I look forward to using Gareth’s business again. He has put faith in me that there are people in the car market industry who genuinely do care about customer service, safety and follows the laws stringently on vehicles. This alone is the reason I would use Strenue Ltd.
5 star service
I cannot rate this company enough! I believe I couldn’t have found better service anywhere else. I had an Audi to sell and was looking for something smaller. I didn’t really know where to start but I knew what I wanted. I came across Gareth’s company and from then on it was absolutely stress free! Every bit of stress that I had leading up to then was taken away. I had complete confidence in the whole process and in Gareth. He’s very personable and genuine. No pressure or sales talk just genuine care for the customer and in meeting their needs. He arranged every single viewing and appointments and didn’t miss a beat.
5 star service at its best.
Friendly, helpful, professional.
Couldn’t have asked for better service from Gareth from start to finish. He was attentive and knowledgable, answering all of our queries/concerns in a professional manner.
Absolutely amazing
From the first mention of wanting to aqcuire a car, Gareths face lit up, and his passion for customer service and vehicle knowledge came to light.After just giving Gareth my budget he immediately set out and started finding possible vehicles. He managed to find the perfect one that suit me and my requirements to the tee.
But, the note does not stop there, the after sales services are even better.
Gareth, thank you for the attention and Enthusiasm you have shown towards me and my vehicle.
What a pleasant transaction
What a pleasant transaction. From first contact to the final handshake Gareth had nothing but the best intentions and we're more than happy to extend our recommendation to you here.
Thank you Gareth & Co
Great Service!
Gareth reached out to us after we advertised our car for sale on Gumtree. At first I wasn't sure if this was a legitimate business, Gareth was offering us a complete package and I was waiting for a catch.
After discussions with Gareth, I quickly discovered that this was a genuine service helping people to get the right value for their car when they don't have the experience or time to sell it themselves.
I have sold two cars through Gareth, the first of which was sold to the first interested party, which I think is due to the quality advert Gareth created and the checks he does with potential sellers. This reduces the amount of viewings required and time on my side.
The second was slower due to a crowded market but we were able to sell it within our required timeframe and at better value than we would of got if we traded it back in to the dealers.
I can't recommended this service enough for anyone looking to get market value for their car without the hassle of selling it privately (tyre kickers and low-ball offers are taken out of the equation).
Thanks Gareth!
Highly recommended
I cannot rate Strenue high enough. The service was second to none. My car is a little beauty. Gareth certainly goes the extra mile. I would recommend everyone checks them out if you are looking for a car. Every little detail is checked out for you.
Brilliant customer service!
I had a great experience buying a used car from Gareth at STRENUE. Very thorough and professional and he went to great lengths to make sure we were happy with the purchase, even sourcing and delivering a replacement radio for the car. I highly recommend this company and Gareth is very knowledgeable about the industry and provides excellent customer service. Thanks for a great experience buying a used car!
The initial advertisement of the ford KA
The initial advertisement of the vehicle was extremely well informed, pictures were all current and have an excellent view of the vehicle prior to seeing it in person.
I was able to make contact via WhatsApp, which made for a great and straight forward method of discussing the purchase.
All communication between myself and strenue Ltd was prompt, effective, friendly and extremely professional.
The viewing, part exchange, test drive and all relevant paperwork took place at a time that was convenient for me and was straight forward and thorough.
I am extremely happy with the vehicle, the purchase price and the warranty offered is first rate.
Overall a really professional transaction and I would recommend strenue Ltd to anyone looking for a great vehicle at a great price from a friendly, efficient and effective company.
The service I received from…
The service I received from Gareth@Strenue is professional. The communications are always efficient in a timely manner.
The BEST and EASIEST service to use if you are struggling or worried about trying to sell your car!
A fantastic, informative, safe and smooth service provided by Gareth and his team!!!!
Gareth worked very hard, used his expertise and vast experience of the industry and exceeded our expectations in selling our BMW 1 Series that had finance for the highest price, getting us the best offer we had received. We tried to sell the car ourselves for quite some time, but trying to sell an expensive car online was a headache - scams, low offers and untrustworthy buyers.
Gareth made the whole process easy and is highly trustworthy, I will not only be recommending him to my family and friends in the future, but will also be using his services for my business. I couldn’t recommend a better service for anyone looking to sell their car for the best price, in the most secure, hassle free way. Thank you Gareth
5+ star service without a doubt!
5+ star service without a doubt!
Gareth dealt with the sale of my car with the upmost professionalism. He guided me through the entire process, and having not sold a car with outstanding finance before, he took the time to explain every detail to me whenever I needed him to. He was always reachable and on time to any calls or appointments.
I will certainly be recommending Gareth’s services to friends and family.
Professional service with a human touch
My wife was looking to upgrade her car to a smaller and newer city car. She found a nice yellow Fiat that she liked, so next day I paid the reservation fee so that she'd have a chance later in the week to actually see it.
Right after paying, I approached Gareth via WhatsApp and he was very responsive from the get go. We messaged each other throughout the week in regards to our part exchange and sorting out the valuation and I was kept informed daily on any updates. Gareth understood from the start that my work schedule leaves me little to no time to have long conversations on the telephone, so he kept his messages brief and to the point, not overbearing in information, not too succinct or cryptic, just the right amount of conversation, without making me feel like he was pushing or overzealous. In return, I did the same, offering what information he needed as soon as I could.
Upon viewing the car, my wife was invited to a test drive which turned out to be quite extensive and thorough, no rush to do a couple of spins around the town center and be done with. Gareth insisted my wife take her time and get comfortable with the car before making the decision of buying it. He felt genuine and was relatable.
His schedule also worked out perfectly for us, as the only day we could go see the car was on a Sunday, and Gareth was accommodating to that. We also got a chance to meet the previous owner and get a feel for what type of car person he was, which increased our confidence in the purchase.
Gareth gave us a good price on our part exchange, and in half an hour all the paperwork was done and keys were handed over.
On our way home, we equally spoke about the car as well as the purchase experience, which goes to show that the way you are treated as a customer really influences your choice, and we're pleased with what we got and how it was presented to us.
There is no reason why I wouldn't use Gareth's services again in the future. As far as car purchases go, I am happy I found my preferred dealer in him.
Wonderful experience
Great service throughout the journey of purchasing a new family car. Gareth couldn't have been more helpful or attentive. Very knowledgeable, understanding and accomadating. Would not hesitate to recommend his company and him to anyone. Superb service.
Absolutely first class service!
Absolutely first class service!!
This is the future for selling or buying your car “privately”.
Gareth knows his stuff and gives maximum reassurance to both Seller and Buyer. I think this could be the “Uber” / “AirBnB” of car sales!
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